Hello All,
i would like to relate the story of how i came to own my very first custom cue. some of you may remember back in May a young man posting asking for help, his wife had taken a bad fall, out of work, A/C not working and he was trying to sell his personal player. akatrigger stepped up and sent him some cash which got the ball rolling and more AZB'ers stepped up, which i was one. from here one thing led to another and i started a dialoge with Tony from Russell Cues, we talked back and forth about cues in general and more specifically what I would like in a cue.
I ended up placing an order with Tony early to mid June, he gave me a tentative delivery of end of August. During the ensuing month and a half any question I had or design decision Tony answered promptly and courteously and was very patient with me. as promised i received my new cue this past wednesday, the only reason i didnt get it sooner was that UPS decided to let it sit in a warehouse over the labor day weekend.
when i got home wednesday and opened the box i was beyond happy. the cue is beautiful, just what i was looking for. a very simple clean design that lets the beauty of the wood grain be the focal point. i know that some prefer points and inlays and such but this what i like. i have only gotten to play a few racks so far so i cant give an informed opinion of playability yet but the early vote is good. quality - the cue is straight, together and apart. all joints are tight and even, the finish is first rate.
all in all I am EXTREMELY happy with the entire experience and product i received from Tony Russell and will do business with him in the future. sorry for the length of this.
Mike

i would like to relate the story of how i came to own my very first custom cue. some of you may remember back in May a young man posting asking for help, his wife had taken a bad fall, out of work, A/C not working and he was trying to sell his personal player. akatrigger stepped up and sent him some cash which got the ball rolling and more AZB'ers stepped up, which i was one. from here one thing led to another and i started a dialoge with Tony from Russell Cues, we talked back and forth about cues in general and more specifically what I would like in a cue.
I ended up placing an order with Tony early to mid June, he gave me a tentative delivery of end of August. During the ensuing month and a half any question I had or design decision Tony answered promptly and courteously and was very patient with me. as promised i received my new cue this past wednesday, the only reason i didnt get it sooner was that UPS decided to let it sit in a warehouse over the labor day weekend.
when i got home wednesday and opened the box i was beyond happy. the cue is beautiful, just what i was looking for. a very simple clean design that lets the beauty of the wood grain be the focal point. i know that some prefer points and inlays and such but this what i like. i have only gotten to play a few racks so far so i cant give an informed opinion of playability yet but the early vote is good. quality - the cue is straight, together and apart. all joints are tight and even, the finish is first rate.
all in all I am EXTREMELY happy with the entire experience and product i received from Tony Russell and will do business with him in the future. sorry for the length of this.
Mike
