Paypal fraud strikes again...

[The Renfro]

I had a charge back from a guy who had paid me for a friend of mine to modify/upgrade a cue... The work was performed and the guy traded the cue a month ago for a cue of higher value even...

One of the reasons the trade happened was because of the upgrade.... Now 6 weeks later he files a dispute with his credit card company....

I'm wondering how to proceed. I am getting affidavits from the individual who delivered the cue and the individual involved in the trade...

I am wondering if I should press charges for fraud or theft if this happens and can I charge paypal and his card company as accessories?

My whole role in this was to deliver the cue to the cuemaker and provide contact info and then I allowed use of my paypal to receive funds and paid the cuemaker cash...

Since he no longer has the cue and traded up in part due to the upgrade he has to be trying to pull a move here... Or am I missing something?

It's not a lot of money so I could just write it off but that may lead to me harboring a grudge and it ending up getting ugly down the road....

Chris

 

[TrumanHW]

I've done well over a million in paypal transactions... and, with such a volume of transactions you can COUNT on a small share of people who're perpetually characterized by malcontentedness.

First, NEVER ACCEPT paypal payments which are tagged as "product" (you'd know because it'd accompany a ~3% charge as well as contain a shipping address as well as other indices) unless you intend to ship a product and are eager enough to receive the money (profit), confident enough that the person isn't a high fraud-risk, and are willing to debate the subject (essentially litigate it via the resolution system).

If you accept payment as personal, none of the problems you're having could have occurred EXCEPT when the person can prove that their account was victim of unauthorized use.

In short, you're receiving an education... and it's NOT paypal's fault.

Best of luck, and I'm sorry you were scammed. People are often dirt bags. You know this... including never wanting to take accountability for their own ventures.

 

[The Renfro]

I've done well over a million in paypal transactions... and, with such a volume of transactions you can COUNT on a small share of people who're perpetually characterized by malcontentedness.

First, NEVER ACCEPT paypal payments which are tagged as "product" (you'd know because it'd accompany a ~3% charge as well as contain a shipping address as well as other indices) unless you intend to ship a product and are eager enough to receive the money (profit), confident enough that the person isn't a high fraud-risk, and are willing to debate the subject (essentially litigate it via the resolution system).

If you accept payment as personal, none of the problems you're having could have occurred EXCEPT when the person can prove that their account was victim of unauthorized use.

In short, you're receiving an education... and it's NOT paypal's fault.

Best of luck, and I'm sorry you were scammed. People are often dirt bags. You know this... including never wanting to take accountability for their own ventures.

Kind of figured this was a lesson... Thing is I think someone else may have another lesson to learn from this as well... Since I use paypal to actually sell items for Outsville I am used to the merchandise classification and charges... Ahh well bigger fish to fry tonight. Tomorrow will be another day. Gonna see how the 1pocket is going out in Vegas... Peace out....

 

[desi2960]

just had trouble myself

bought a piece of brazilian rosewood for $460.00 it was NOT brw, i returned it for a refund, took 2 months, emails did not work for me, i had spent hrs on the phone, my last call was 49 min, but finally i did get a refund.
you can get your money back, but just get ready for a lot of phone calls