The process of ordering a cue can become rather personal, all the emails back and forth, perhaps a visit to the shop, friendly conversations that often lead to a form of friendship between customer and cuemaker.
Most likey the cuemaker envisions the customer actually playing with the cue that spun in his lathe...unless the customer is a dealer, in which case it should be made known that the cue will be turning hands after delivery.
Not saying that that's what happened here, but if a customer is not upfront about his plans for selling the cue when placing the order, that is somewhat dishonest imo and any irritation on the cuemaker's part is reasonable.
Roger
Most likey the cuemaker envisions the customer actually playing with the cue that spun in his lathe...unless the customer is a dealer, in which case it should be made known that the cue will be turning hands after delivery.
Not saying that that's what happened here, but if a customer is not upfront about his plans for selling the cue when placing the order, that is somewhat dishonest imo and any irritation on the cuemaker's part is reasonable.
Roger