Predator 314-3 silencer pad question

[Michael Webb]

Silencer pads and fiber pads
ARE NOT THE SAME!
Last I heard Predator offered silencer pads 10 to a order minimum.
I buy more because it's Warranted and MY JOB!

 

[JS858]

Has anyone here on AZB forums had Predator complete an actual repair or are they offering a new product as a replacement?
I asked Predator about becoming an approved repair person. Their reply to me was: Predator no longer has approved repair
centers.
On a personal side I have had several customers with failures who attempted to get repairs done and were only offered
replacement shafts.

They won’t even authorize warranty repair or replacement until they have the product sent back to them.
I had a tip failure on a Revo that I sent in for a warranty. I assume they repaired in because that’s what the invoice said, but it came back looking like a brand new shaft, packaged like a brand new shaft, with a a Revo bag, patches and wipes so I guess they could have replaced it and re-serialed it with the same one and I would have no way to tell.

The only bad part was that it took almost a month across country and back.

 

[bbb]

Silencer pads and fiber pads
ARE NOT THE SAME!
Last I heard Predator offered silencer pads 10 to a order minimum.
I buy more because it's Warranted and MY JOB!

I am not a cue maker nor am i a predator dealer
A year or so ago
When I tried to buy the vault pads from predator, I was told I could only buy them if I was a predator authorized dealer
It may be different now

 

[Michael Webb]

I am not a cue maker nor am i a predator dealer
A year or so ago
When I tried to buy the vault pads from predator, I was told I could only buy them if I was a predator authorized dealer
It may be different now

Good info Larry
I think it changed
I hope it changed

 

[Dave38]

last I heard the pads were available, but minimum of 10, at $10 each so $100. I split an order a few yrs ago. I do agree with JS858, Predator is absolutely THE WORST company for warranty stuff. They do everything they can to get out of honoring it. I have also had friends send their stuff in for paid repairs and got sent back either the wrong shaft, or got a butt back instead of their shaft....I have stories but to lengthy to get into here.

 

[Michael Webb]

last I heard the pads were available, but minimum of 10, at $10 each so $100. I split an order a few yrs ago. I do agree with JS858, Predator is absolutely THE WORST company for warranty stuff. They do everything they can to get out of honoring it. I have also had friends send their stuff in for paid repairs and got sent back either the wrong shaft, or got a butt back instead of their shaft....I have stories but to lengthy to get into here.

Good info
Thanks Dave
I don't get involved with the warranty side.
I repair, I get paid.
The way it should be.
It's not my Products!

 

[Coffeyscueservice]

I have also purchased the sound pads and completed several repairs.
My question is in regards to customers who utilize the warranty and send their cues back to predator.
Is Predator repairing cues or do they only offer a new part as a replacement?

 

[Michael Webb]

I have also purchased the sound pads and completed several repairs.
My question is in regards to customers who utilize the warranty and send their cues back to predator.
Is Predator repairing cues or do they only offer a new part as a replacement?

Might be a better question in the main forum

We in the ATCM.
Work!
Lol