I was very surprised at the capped ferrule
I partially resolved the matter, after speaking with the cue tech and his manager.
The ferrule appearing to be white, was actually the silencer pad covering the top. That’s normal, except that I’d rather not have it that color.
We all got on the Predator, and their rep explained that there were a couple of one off variations to the BKII shaft. He told us that in addition to the silencer pad, there was a CF vault plate that affixed to the inner core of that shaft. It’s the same tech that’s used in the Revo, but not as pronounced in the BK non CF shafts.
We finally agreed that the shaft was supposed to have that configuration, and it was left to determine accountability for it contributing to the tip failure.
Immediately I was told that I’d consented to the “warranty breech.” We’d already agreed that the repair was botched, and that the glue surface not being sanded was the cause for the tip failure. I then explained that I’d been asked whether I wanted to remove the now known vault plate. I told him that the cue tech’s judgment was flawed in asking me for help when he had access to help from Predator. Instead of seeking a second opinion, he asked me if I wanted to hack off that unknown piece. It was my choice he said. To which I implied “it was not an informed decision based on knowledge.”
So they’re going to take the silencer cap off, prep the surface correctly, and install a new CF cap, silencer pad, and a new Samsera tip. The likelihood of the tip flying off is still there, but we all took a look at the situation, and decided that there could have been a better outcome.
Thanks to everyone who answered and contributed. And to the one or two of you who thought that this was like any typical fix, you are “undone.”
less what bob says
