I can confirm this. Friend who worked as a nurse in local hospital told me they were bracing for flood of casualties. They ordered extra from blood banks in anticipation of survivors.
I was working at the Syracuse Veteran's Administration Medical Center in Syracuse administering chemotherapy to outpatient veterans in our small infusion room. 5 chairs with veterans of Vietnam, Korean and WWII. I typically through the Today show on in the morning. As we sat there watching everything live it was the most surreal thing to be there with men who had sent combat reacting. The silence and determination was incredible. They knew we were now at war.
There was an immediate canvassing of our staff to go and help , as we are all federal employees. By noon that day it was very apparent that extra medical help was not what the people at ground zero required. The hope that survivors would be found vanished. All the remained was the resolve to respond to those who committed this atrocity.
That day and for the next few months we who worked working in the largest federal building perched at the top of the hill was a very unnerving reality.
A month prior to 9/11 my wife and child were on the exact flight that was the one hijacked to hit the Pentagon. I could not help but think what my reaction would have been. A group of Muslim men take over the plane with box cutters and a box described as a bomb. Would I have chosen the path those did in the plane that went down in that Pennsylvania field? When they said, "Let's roll."
America is the single greatest force for good in the world. Something we should never forget. We must also remember that our kindness will be tested at times and we must maintain our strength.