12ozCurl
Banned
For my birthday I received a cue. Unfortunally something went wonky and it broke...the details/theories can been seen here Click for Backstory..
I emailed Robin and within an hour she had responded saying that a new cue would be on the way! I offered to pay for shipping, and she said dont worry about it! Having a response and someone willing to help this day and age are amazing. Maybe I'm just used to dealing with certian Cuemakers. With all the horror stories lately, its nice to know that someone is out there still provides Customer Service.
Now I gotta say, I'm not a jump cue guy...The only reason I have the ones I do are because they are part of my Meucci collection. This cue however will be part of my arsenal for the table. I usally jump with an old full size viking, but this thing....Wow....Its like you dont have to do anything. The balls practically jump themselves. Amazing Cue.
Thanks again Robin! I'll be ordering your DVD next week (gotta get a DVD Player first....Unless you offer it on VCR tape). I hope I see you at the US Open (just not on the same table)
I emailed Robin and within an hour she had responded saying that a new cue would be on the way! I offered to pay for shipping, and she said dont worry about it! Having a response and someone willing to help this day and age are amazing. Maybe I'm just used to dealing with certian Cuemakers. With all the horror stories lately, its nice to know that someone is out there still provides Customer Service.
Now I gotta say, I'm not a jump cue guy...The only reason I have the ones I do are because they are part of my Meucci collection. This cue however will be part of my arsenal for the table. I usally jump with an old full size viking, but this thing....Wow....Its like you dont have to do anything. The balls practically jump themselves. Amazing Cue.
Thanks again Robin! I'll be ordering your DVD next week (gotta get a DVD Player first....Unless you offer it on VCR tape). I hope I see you at the US Open (just not on the same table)