Schon service

Gerry

AzB Silver Member
Silver Member
Hi all, I"m looking for info on the service process for Schon cues. I got a new STL 17 in trade for another cue, unwrapped it, hit a few balls (unchalked) and put it away in my collection case. I took it out this morning a few months later with thoughts of maybe making it a player and to my dismay the thing is bent! When I roll the butt only the joint and butt cap are on the table, and there is about a 1/8" gap right at the balance point!:mad:

I don't know what to do? I don't remember anything wrong when I first got it?, but I"m not sure I rolled it apart? I have straightened shafts, but the entire butt section? I don't know?

thanks for any help,

Gerry
 
Gerry said:
Hi all, I"m looking for info on the service process for Schon cues. I got a new STL 17 in trade for another cue, unwrapped it, hit a few balls (unchalked) and put it away in my collection case. I took it out this morning a few months later with thoughts of maybe making it a player and to my dismay the thing is bent! When I roll the butt only the joint and butt cap are on the table, and there is about a 1/8" gap right at the balance point!:mad:

I don't know what to do? I don't remember anything wrong when I first got it?, but I"m not sure I rolled it apart? I have straightened shafts, but the entire butt section? I don't know?

thanks for any help,

Gerry
You would be better off asking this question in the "Ask the Cue Maker" section of AZ. A good cue maker can replace the maple handle in your cue, but I don't know what it would cost to have this done on a Schon cue. If the handle is the problem your cue can be fixed if you are willing to spend the money for the repair.
 
My first experience with Schon

I was very excited about 5 years ago to buy my first, what I thought was a custom cue...a schon LTD 202...beautiful in the picture...I ponied up a ton of money, I think it was 750-900 for the cue--all I know is that the pool room owner ordered that cue for me and another for the rack in the room to sell. Anyway the inlays were MOP and looked like POOP and all of the shafts were warped. They got boxed back up and traded in for predator cues.

After the predator cue, I finally learned what a custom cue was and CNC points...and as they say the rest is history.


Call Evan Clarke and explain the situation and see what he can do for you.
414-383-9661
info@schoncues.com
 
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I can rebuild it for $250 and up depending on how much finish work I need to do.
 
Gerry said:
Hi all, I"m looking for info on the service process for Schon cues. I got a new STL 17 in trade for another cue, unwrapped it, hit a few balls (unchalked) and put it away in my collection case. I took it out this morning a few months later with thoughts of maybe making it a player and to my dismay the thing is bent! When I roll the butt only the joint and butt cap are on the table, and there is about a 1/8" gap right at the balance point!:mad:

I don't know what to do? I don't remember anything wrong when I first got it?, but I"m not sure I rolled it apart? I have straightened shafts, but the entire butt section? I don't know?

thanks for any help,

Gerry

Gerry, sounds like a warranty problem, from you description. Sounds like the connection where the under wrap meets the forearm ( A joint). I would contact Schon directly, because if you let anyone else work on it, and there is any kind of warranty it will be void.
 
might be a warranty thing Craig, but I didn't buy it new myself. Its unplayed but I'm the second owner. I have never seen a butt section warp on any of the 50 or so cue I've owned....let alone the 40 or so Schons I have sold.

I E-mailed Schon, maybe they can help, but I could also see them saying it's not their problem. Maybe I'll get a new handle section of curley maple or something if it doesnt work out.

Gerry
 
Gerry said:
Hi all, I"m looking for info on the service process for Schon cues. I got a new STL 17 in trade for another cue, unwrapped it, hit a few balls (unchalked) and put it away in my collection case. I took it out this morning a few months later with thoughts of maybe making it a player and to my dismay the thing is bent! When I roll the butt only the joint and butt cap are on the table, and there is about a 1/8" gap right at the balance point!:mad:

I don't know what to do? I don't remember anything wrong when I first got it?, but I"m not sure I rolled it apart? I have straightened shafts, but the entire butt section? I don't know?

thanks for any help,

Gerry


See this happen a lot with Schon cues actually common with cues that are not cored.That why I like cored cues it not as common.
 
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