Sloppy and incompetent work by Jim Pierce, poor customer service

[resurrecta]

Look, in life everyone can do good and bad. I have read some stuff that really damages Jim's reputation.
I'll testify of what I witnessed. Over a lil' bit more than a week ago, I contacted Jim to ask if he could hook me up with a cue since I just sold mine to a friend who really wanted it. And I chose Jim because some people really claim his bowling alley shafts have a great feel. Jim had some progress on several cues.
He was kind enough to send out pics of the cues I wanted to know more about. I sent Jim the money, shipment was even more expensive to my area than he expected. He didn't charge me extra for it.
I received my cue today; bacote 4-pointer on BEM, linnen wrap (upgrade to leather was no issue, but I preferred to leave it.
Mine is really top knotch work. Nice selection of wood, the bacote he used is really wild. The pin is straight into the shaft, the collars match with almost no differential. The points are visually even. Cue feels great. Bowling alley shaft isn't all white, has some stains on it, but I expected as much before I ordered. I heard about that.
Happy customer here, no bad dealings at all.

 

[Salamander]

Good for you, hope your cue does not fall apart.

Look, in life everyone can do good and bad. I have read some stuff that really damages Jim's reputation.
I'll testify of what I witnessed. Over a lil' bit more than a week ago, I contacted Jim to ask if he could hook me up with a cue since I just sold mine to a friend who really wanted it. And I chose Jim because some people really claim his bowling alley shafts have a great feel. Jim had some progress on several cues.
He was kind enough to send out pics of the cues I wanted to know more about. I sent Jim the money, shipment was even more expensive to my area than he expected. He didn't charge me extra for it.
I received my cue today; bacote 4-pointer on BEM, linnen wrap (upgrade to leather was no issue, but I preferred to leave it.
Mine is really top knotch work. Nice selection of wood, the bacote he used is really wild. The pin is straight into the shaft, the collars match with almost no differential. The points are visually even. Cue feels great. Bowling alley shaft isn't all white, has some stains on it, but I expected as much before I ordered. I heard about that.
Happy customer here, no bad dealings at all.

 

[jtaylor996]

I hate to revive such and old thread, but I think I have some relevant info for you about your "missing wood".

I was at Steve Klein's shop last week, and he was working on the steel joints when I came in. The forearms were dished (these were new in process cues, and damn nice ones). He said you can't just sand the steel joints flush, but that you have to leave a dish in the wood, and build it up with clearcoat finish, and then turn the whole thing down straight. His intentional dishing wasn't quite as deep as this cue in this post, however.

So, from this there are a couple of points:
1. Wood may not be missing. He could have botched the sanding job removing the old finish still, but this could also result from not knowing that he needed to build up a thick coat in that area as the original maker may have done.
2. It may be fixable with a proper refinish using the build up method.
3. These aren't excuses for the cue showing up like that, however.

 

[Salamander]

A dished foream was the very least of my problems with Jim Pierce. The lastest, which came out when I tried to have all of Jim Pierces f-ups fixed was tape (as in masking tape) used to build up the wrap area. Also, the new ferrules which Jim supposedly installed, where put on top of the existing ferrules. That's right, good o'l Jim just cut down the old ferrules and slipped on some plastic crap on top.

Thanks for reminding me of Jim Pierce's butcher job on my cue. I do hear you about the "dishing"....that sounds reasonable.

Doug

I hate to revive such and old thread, but I think I have some relevant info for you about your "missing wood".

I was at Steve Klein's shop last week, and he was working on the steel joints when I came in. The forearms were dished (these were new in process cues, and damn nice ones). He said you can't just sand the steel joints flush, but that you have to leave a dish in the wood, and build it up with clearcoat finish, and then turn the whole thing down straight. His intentional dishing wasn't quite as deep as this cue in this post, however.

So, from this there are a couple of points:
1. Wood may not be missing. He could have botched the sanding job removing the old finish still, but this could also result from not knowing that he needed to build up a thick coat in that area as the original maker may have done.
2. It may be fixable with a proper refinish using the build up method.
3. These aren't excuses for the cue showing up like that, however.