I just had a 10 yr old Soren set up in my home. I love it. Was a little nervous about it all because of the horror stories read on this web site and others regarding screw ups in the whole buying process/delivery/set up process etc. However, the buy, delivery and my mechanic was seamless. I have to give Steve Anderson cudos for all the work he put in getting the table taken apart and making sure all the nuts and bolts were there, finding a responsible delivery person, Brent Allan, for safely getting it here and helping unload. Mark Gregory, the mechanic was superb in getting the table set up correctly. He put in alot of time "getting it right". I am very appreciative to all of them