Hello All -
I thought I would ask to see if its just me or has this cue adventure indicates anything.
A friend of mine bought a Tad cue off of ebay. He sent it off to Tad to get it refinished and additional shaft (it only had one). While it was out there, I traded him another cue and cash so the Tad was mine.
Tad finished it up and sent it out. We never recieved it, after about 2 weeks, we got ahold of Tad and told them about it. He had it insured and told us he would replace with a new cue for an additional $100. I thought that would be okay, I guess, so he sent out cue.
A few days later, we got the cue. The tips were incrediable hard, I had one of tipes replaced with a medium moori and it played pretty good. After about 30 days the finish on the delron buttcap started flaking off.
I called Tad again, told them of the issue. They said that they had 'several' that this had happened to and I could send it to them and Tad would take care of it. So I paid the shipping and sent them the cue. I was a little gunshy and insured for the $1800 that a new cue would cost. Shipping was about $30 bucks.
True to his word, Tad refinished the cue. They then called me and got my credit card for shipping the cue back to me. I didn't say anything at the time, but I thought it was horses$$t because I paid for shipping both ways on a cue that Tad had a problem with. He did not charge me for refinishing the cue, but I ending up having another $50 in cue because Tad had a finish problem.
I have had the cue back for about 2 weeks and I notice a hairline crack in the ferrelle. The crack on the ferrelle starts on the side opposite the tip, I would say the bottom of it verses the top. It is the standard fiber tip, not ivory and it has a tip pad.
I have never, never cracked a ferrelle. I usually request ivory ferrelles, but I didnt on this cue. I just took what was available.
So now my question, should I talk to Tad and send back, or take my lumps and have local cue guy repair it? I think I should call the cue Christine, but I dont wanna sound like a whiner, ( or weiner).
What would you cuemakers do?
Thanks
Ken
I thought I would ask to see if its just me or has this cue adventure indicates anything.
A friend of mine bought a Tad cue off of ebay. He sent it off to Tad to get it refinished and additional shaft (it only had one). While it was out there, I traded him another cue and cash so the Tad was mine.
Tad finished it up and sent it out. We never recieved it, after about 2 weeks, we got ahold of Tad and told them about it. He had it insured and told us he would replace with a new cue for an additional $100. I thought that would be okay, I guess, so he sent out cue.
A few days later, we got the cue. The tips were incrediable hard, I had one of tipes replaced with a medium moori and it played pretty good. After about 30 days the finish on the delron buttcap started flaking off.
I called Tad again, told them of the issue. They said that they had 'several' that this had happened to and I could send it to them and Tad would take care of it. So I paid the shipping and sent them the cue. I was a little gunshy and insured for the $1800 that a new cue would cost. Shipping was about $30 bucks.
True to his word, Tad refinished the cue. They then called me and got my credit card for shipping the cue back to me. I didn't say anything at the time, but I thought it was horses$$t because I paid for shipping both ways on a cue that Tad had a problem with. He did not charge me for refinishing the cue, but I ending up having another $50 in cue because Tad had a finish problem.
I have had the cue back for about 2 weeks and I notice a hairline crack in the ferrelle. The crack on the ferrelle starts on the side opposite the tip, I would say the bottom of it verses the top. It is the standard fiber tip, not ivory and it has a tip pad.
I have never, never cracked a ferrelle. I usually request ivory ferrelles, but I didnt on this cue. I just took what was available.
So now my question, should I talk to Tad and send back, or take my lumps and have local cue guy repair it? I think I should call the cue Christine, but I dont wanna sound like a whiner, ( or weiner).
What would you cuemakers do?
Thanks
Ken