That statement just demonstrates a complete lack of understanding about what custom cuemaking really entails.
I've never "bought" a CNC machine in my life - always built my own from scratch, and built for others as well. Starting in the 80's, I am entirely self-taught in programming, and began with drafting everything by hand, calculating all arcs and tangent points and then writing the code line-by-line in word processor. CAD came much later.
And because I hand-chisel virtually ALL my sharp-pointed inlays - instead of just leaving rounded ends like I see a lot around these parts - I'll bet there's more "hand-made" aspect to my work than 99% of all the pantograph users on this forum.
CNC is just another tool in the shop - nothing more, nothing less. It's primarily used for making inlay work more precise and less physically demanding, but it still only accounts for maybe 5% of the entire making of a cue.
TW