trouble with tar stream
- Thread starter jdxprs
- Start date
you need to email support@theactionreport.com and copy and paste the body of the email that you received from Paypal when you purchased it and also include your username.
when I hit the access content button I get two screens. One is a blank screen that says loading and the other one is the same size but the video loads. After that it's flawless.
I am using Chrome for the browser. When all else fails I clear the cache and restart the computer.
FWIW Yesterday I tried to watch on my old HP (four years old) the feed kept crashing with a shockwave error. Watching it on my newer Dell laptop has been flawless. So make sure that your plugins are up to date.
I am using Chrome for the browser. When all else fails I clear the cache and restart the computer.
FWIW Yesterday I tried to watch on my old HP (four years old) the feed kept crashing with a shockwave error. Watching it on my newer Dell laptop has been flawless. So make sure that your plugins are up to date.
Thank you CaliRed
I did not have this problem......my problem is my computer and Internet provider are junk. With that being said, I want to thank you Cali for spending close to an hour on the phone with me trying to get my computer to access the stream. Your professionalism and kindness were much appreciated and showed through, while not making me feel as dumb as I am when it comes to computers.
CaliRed also took the time to arm me with the necessary information when I call my Internet provider. I will be already when it comes time to purchase the stream for the US OPEN.
Thanks Again, Natalie
Human kindness does exist amongst strangers!:smile:
I did not have this problem......my problem is my computer and Internet provider are junk. With that being said, I want to thank you Cali for spending close to an hour on the phone with me trying to get my computer to access the stream. Your professionalism and kindness were much appreciated and showed through, while not making me feel as dumb as I am when it comes to computers.
CaliRed also took the time to arm me with the necessary information when I call my Internet provider. I will be already when it comes time to purchase the stream for the US OPEN.
Thanks Again, Natalie
Human kindness does exist amongst strangers!:smile:
Calired is going to be the top go to man in the pool world ,is there a better man out there that does what he can do,I DONT THINK SO!
thanks for the kind words guy AND gals:smile: I am glad I could help anyone with a issue, get on the stream in a timely fashion.
nplum24 (Nancy) has one of the weirdest problems I've seen in a long time. I remoted in to her PC because she could not get to the www.audiovideoweb.com page. That site is the PPV provider's home page. You actually need to get to interface.audiovideoweb.com, but it's all the same domain. On two pc's she could not get to it. I disabled all of her firewalls, checked her browsers for anything that would be restricting it, 2 different browsers could not get to it. Still nothing. I pinged the site and got replies back.
why in the world would that site be blocked and no others she goes to? How can it be blocked but yet I could ping it? Hmmm.... hey just thought of something that I didn't check. Her hosts file. That could be looped back to her local pc. But once again, the question would be why? What software , whether it be malicious or otherwise, would be blocking a site that no one even knows about? Its just a unknown companies home page that most anyone in the pool world doesn't even know about.
Because two completely different pc's hooked up on the same network have this same issue, the chance of it lying locally on the pc, is drastically reduced. Which leaves the router and the Internet provider. Since I didn't know router admin login info, she is going to contact her provider who set it up and get info that she currently doesn't have. It's a wireless router. I told her to get the router IP that it was setup on, the admin user/pass, the SSID it was setup with, the encryption type and the AP password. I was trying to find out what router she had, and she says there are no markings/words on it anywhere.. nothing that indicated the brand or the model.
After spending a hour on it, I had to get back to some other issues but this issue is going to nag at me till I know what the problem was. That's just the tech in me. If I can't figure out the problem, and it's one that makes no sense at all, it will just nag at me. Other things to try will pop into my mind and then I will want to go try them, but if it's a off-premise issue, then that makes it tough.
hmmm.. another idea popped into my head. Maybe it's a rogue streamer that has developed a malicious script that they sent to everyone on their email list, that somehow disables the persons ability to get to a competitors stream by making them unable to get the stream.
(now that might be pushing it)
Anyways.. it was my pleasure to help anyone I could. I don't want anyone to miss any of this great matchup.
nplum24 (Nancy) has one of the weirdest problems I've seen in a long time. I remoted in to her PC because she could not get to the www.audiovideoweb.com page. That site is the PPV provider's home page. You actually need to get to interface.audiovideoweb.com, but it's all the same domain. On two pc's she could not get to it. I disabled all of her firewalls, checked her browsers for anything that would be restricting it, 2 different browsers could not get to it. Still nothing. I pinged the site and got replies back.
why in the world would that site be blocked and no others she goes to? How can it be blocked but yet I could ping it? Hmmm.... hey just thought of something that I didn't check. Her hosts file. That could be looped back to her local pc. But once again, the question would be why? What software , whether it be malicious or otherwise, would be blocking a site that no one even knows about? Its just a unknown companies home page that most anyone in the pool world doesn't even know about.
Because two completely different pc's hooked up on the same network have this same issue, the chance of it lying locally on the pc, is drastically reduced. Which leaves the router and the Internet provider. Since I didn't know router admin login info, she is going to contact her provider who set it up and get info that she currently doesn't have. It's a wireless router. I told her to get the router IP that it was setup on, the admin user/pass, the SSID it was setup with, the encryption type and the AP password. I was trying to find out what router she had, and she says there are no markings/words on it anywhere.. nothing that indicated the brand or the model.
After spending a hour on it, I had to get back to some other issues but this issue is going to nag at me till I know what the problem was. That's just the tech in me. If I can't figure out the problem, and it's one that makes no sense at all, it will just nag at me. Other things to try will pop into my mind and then I will want to go try them, but if it's a off-premise issue, then that makes it tough.
hmmm.. another idea popped into my head. Maybe it's a rogue streamer that has developed a malicious script that they sent to everyone on their email list, that somehow disables the persons ability to get to a competitors stream by making them unable to get the stream.
(now that might be pushing it)Anyways.. it was my pleasure to help anyone I could. I don't want anyone to miss any of this great matchup.