Has anyone ever had a problem with U.S. Customs before? I ordered a cue case from overseas and it only took 2 days to get to New York and the tracking status says passed through USPS sorting facility. Now according to the tracking it has been "Inbound Into Customs (New York)" for 2 weeks. The case was shipped international express delivery and should have taken 3-5 days for delivery. I live a 5 hour drive away from New York. When I have called the Post Office for help they tell me that they have not taken possession of the item yet (even though the status says it has been sorted through their facility) so they can do nothing to help me. The seller is trying to see what he can do on his end, but the fact is that the USPS has my case and won't take responsibility for it or try to help me in any way with this situation. Does anybody have any ideas on what my next step should be, because I am clueless. This is a lot of money for me. :frown: