I do not have occasion to use UPS often, but when I do, it’s usually as a receiver, not a shipper.
BILLIARDS in Portland, Oregon is shipping a package to me in Maryland. On Friday, on my account at BILLIARDS, I noticed the package was in the hands of UPS (or so it seemed) with a Tracking Number (TN). When I clicked on the TN, I was routed to UPS and I got
“UPS could not locate the shipment…”
That was on Friday. Can anyone explain what happens when UPS gives a TN but does not know where the package is? It just seems poor business relations to tell a customer “I don’t know where your package is.” Does UPS hand a bunch of shipping papers all with their own TNs to shippers and wait until the shipper calls UPS for a pick-up of boxes to be shipped?
What is happening?
Dave
PS It's Sunday morning here at almost 6 AM.
BILLIARDS in Portland, Oregon is shipping a package to me in Maryland. On Friday, on my account at BILLIARDS, I noticed the package was in the hands of UPS (or so it seemed) with a Tracking Number (TN). When I clicked on the TN, I was routed to UPS and I got
“UPS could not locate the shipment…”
That was on Friday. Can anyone explain what happens when UPS gives a TN but does not know where the package is? It just seems poor business relations to tell a customer “I don’t know where your package is.” Does UPS hand a bunch of shipping papers all with their own TNs to shippers and wait until the shipper calls UPS for a pick-up of boxes to be shipped?
What is happening?
Dave
PS It's Sunday morning here at almost 6 AM.