What do you do here?

First off, chuck the cue up correctly. Lathes get too much tool pushout when 3x diameter is out past the jaws. Second I would show the customer both the ferrule and tip and politely grill him as to why they're damaged. Then tell him the only option is the slightly take the ferrule top down to remove the damage. And the same for the tip. Tell him he owes you because there was extra work besides a simple sanding prep. Install tip again. Writing down and saving the picture for future reference when he has it happen again or needs a new tip.

I call bullsh*t on this one. Although it is not recommended to have more than three times the diameter of the material sticking out, that is for tooling the material where pushout is an issue. And even then it is only recommended if you do not plan to turn between centers or use a follower rest. Since the only thing that will be tooled is the face of the ferule which isn't effected by pushout enough to matter, and the leather tip which is to soft to matter compared to the other materials, placing more than three times the diameter is irrelevant.

You should alway have exactly the amount you need to do the job sticking out and nothing more. In this case he has the ferule and about a quarter inch sticking out. This is correct if you plan to clean the ferule (which any cue repair person worth their salt will). I myself clean the ferule and about an eighth inch or so past the ferule into the wood. This would be set up exactly how I would need it to effectively do my job.

If you were never supposed to have more than 3x the diameter sticking out how would you ever work on anything past the 3x mark? Lathes where made to do machine work with tools. Not sand paper. The stuff we do on a regular basis using lathes was never intended. If my shop teacher seen me do a tip he'd have an aneurysm. What do you think would happen when the shop teacher caught you holding a razor blade at both ends and dragging it over your material? Or running your hand up and hitting the jaws of the chuck with the side of your finger as they're moving to sand a ferule?

Although you are somewhat correct in the 3x rule, I believe you are whole heartedly incorrect in this situation.
 
To me it looks like the marks where there and the glue filled the marks and your seeing the negative of the impressions. But that just may be cause of it being a picture. As far as how to approach it, don't. There is no reason to approach it. Lets say the tip was coming off and someone did pry it off. It shouldn't have been coming off in the first place. Now lets assume it wasn't coming off and someone tried cutting off the guys tip to be mean. Then be the nice guy and fix it for him it wasn't his fault. But honestly I doubt that the case as clean as it came off. I have cut of tip after tip after tip and i have never got one to come off clean, ever, unless it wasn't on right to begin with. If bonded correctly it is hard as hell to get off, and you would see a tooling mark on the side of the tip and ferule. This tip either popped off on its own or was already coming off and was finished up with a little help. Either way, your fault, fix it apologize and you will have a happy customer that will advertise for you.

As far as having a black layer on back of clear, that should have been sanded off when you "buffed" it before install. Kind of like when the regular ones have the word "glue" printed on it you are supposed to buff it with 400 until the word is gone.

Are you implying that the OP who installed the tip the first time didn't properly deal with the ferrule the first time? Because you're calling the OP incompetent then. And based on you other post, you are. And you're fully wrong about your other post, but way to drag this thread of topic.
 
Are you implying that the OP who installed the tip the first time didn't properly deal with the ferrule the first time? Because you're calling the OP incompetent then. And based on you other post, you are. And you're fully wrong about your other post, but way to drag this thread of topic.

I said it looks like negative impressions. Thats what it looks like. I wasn't calling him incompetent. Merely pointing out a fact.

Second thing I said was If it was falling of fit was his fault. Thats not untrue. If the tip was not properly bonded, it is the fault of the installer. It could be at absolutely no control of his, but still his fault. Even if it was a bad batch of glue and completely out of his control, it was HIS glue HE bought, making it his responsibility to fix it. It sure as hell wouldn't be the fault of the end user if it wasn't bonded correctly.

As far as my other post. Since your calling me out on it just answer one question for me and ill drop it. I have a tip that is 11 mm wide then at 37 mm down the shaft I have an area I have to repair. Lets say its a hole I have to fill. How exactly do I chuck up the shaft to repair it if I'm only allowed to have 33 mm sticking out from the chuck jaws? By your comment I would not be able to repair this using a lathe because I wouldn't be able to chuck it up correctly.
 
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Are you implying that the OP who installed the tip the first time didn't properly deal with the ferrule the first time? Because you're calling the OP incompetent then. And based on you other post, you are. And you're fully wrong about your other post, but way to drag this thread of topic.

I'm not concerned with what may be asked or implied. Fact of the matter is, short of me videoing my method for everyone to see and critique, they don't know what I may or may not do. I take all criticisms and suggestions seriously, whether I perform them already or not.

I have very thick skin, no need to protect my honor. ;)
 
To me it looks like the marks where there and the glue filled the marks and your seeing the negative of the impressions. But that just may be cause of it being a picture. As far as how to approach it, don't. There is no reason to approach it. Lets say the tip was coming off and someone did pry it off. It shouldn't have been coming off in the first place. Now lets assume it wasn't coming off and someone tried cutting off the guys tip to be mean. Then be the nice guy and fix it for him it wasn't his fault. But honestly I doubt that the case as clean as it came off. I have cut of tip after tip after tip and i have never got one to come off clean, ever, unless it wasn't on right to begin with. If bonded correctly it is hard as hell to get off, and you would see a tooling mark on the side of the tip and ferule. This tip either popped off on its own or was already coming off and was finished up with a little help. Either way, your fault, fix it apologize and you will have a happy customer that will advertise for you.

As far as having a black layer on back of clear, that should have been sanded off when you "buffed" it before install. Kind of like when the regular ones have the word "glue" printed on it you are supposed to buff it with 400 until the word is gone.

That must be the pics, because the scratches were indentations (for lacks of a better word) on both the tip and the ferrule. I always perform a facing on the ferrule before I put a tip on, and I scuff the back side of the tip with 180 grit sandpaper until scratches are visible throughout.

I believe that Kamui actually suggests that you don't do anything to the backs of their tips before installation, I have just never been comfortable with that, so I continue to scuff it before install.

I believe I posted that I did indeed just reinstall the tip and move on. And again, I was just making sure that I wasn't missing something. It sounds like you and others have had problems with tips coming loose and people helping them pop off. I guess it makes sense, but I've always let my customers know if there was an issue I would make it right.

Ah well, you live and you learn.
 
That must be the pics, because the scratches were indentations (for lacks of a better word) on both the tip and the ferrule. I always perform a facing on the ferrule before I put a tip on, and I scuff the back side of the tip with 180 grit sandpaper until scratches are visible throughout.

I believe that Kamui actually suggests that you don't do anything to the backs of their tips before installation, I have just never been comfortable with that, so I continue to scuff it before install.

I believe I posted that I did indeed just reinstall the tip and move on. And again, I was just making sure that I wasn't missing something. It sounds like you and others have had problems with tips coming loose and people helping them pop off. I guess it makes sense, but I've always let my customers know if there was an issue I would make it right.

Ah well, you live and you learn.

I wholeheartedly believe they are indentations cause pictures can be deceiving. I just like to believe there isn't anyone out there malicious enough to intentionally but someones tip off. Plus i can't see in the picture where it looks like the tip was cut into from the side to get it up enough to get it to pop off the rest of the way. And yes I have had a couple pop off. Went through a bad batch of glue and had several pop off on me. I felt like shit trying to explain it was bad glue so I just told them I would fix it and didn't even try to explain cause it sounded too much like an excuse and to be honest it was my fault I bought the glue so I just took the hit to my ego and took the blame. But anyway i digress, either way you stuck behind your work and thats what really matters.
 
I have had a couple pop off over the years. Had nothing to do with how I installed them. Sometimes glue goes bad or is just bad to start off with.
 
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