whitten I just won!!!

dukeboy1977

AzB Silver Member
Silver Member
I know, wrong area...But I just won a brand new WHITTEN 2x4 case on ebay!!!! I thought for sure someone would snipe me, but to no avail...Its all mine now! lol Pics to come shortly after getting it!
 
gator and smooth black???
from whitten himself.... no pouches...

this the auction- if so a REAL nice case...
good job
 
yep!

CueJunkiee said:
gator and smooth black???
from whitten himself.... no pouches...

this the auction- if so a REAL nice case...
good job

You sir, are correct! I know it has no pouches, but for the price...I could NOT go wrong, especially dealing with MR. Whitten himself! I REALLY look forward to getting it from him! I have been asked if I want to sell my Talisman case, and I just might if I'm offered the right price even though its a really nice looking case! I just prefer zipper closures which is why I bought the Whitten, the Talisman case has the "buckles" which are nice, don't get me wrong, just not exactly what I thought they'd be like...But I still like it, so I thought I'd try it out!
 
I just ordered a smooth black with white trim 3x6 with pouches, I can't wait to get it. You will love your new Whitten case, enjoy.
 
congrats

I kept my eye on that case the whole time. I wanted to bid but, gotten a good deal for a 2x4 brunswick case (NEW) instead from one of our fellow azers. Im glad you've won it. I was going to bid upto $300.00 only anyways. Its a really nice case!!
 
internet buying is NOT a wise choice!!!

I gotta be honest...I half expected this case to be here by now, but of course its not. I bought something else on ebay that was supposedly shipped out Tuesday of THIS week and already got that, so I wonder what the hold-up is. I've tried to contact him a few times via private messages on ebay and haven't even gotten a response, not a one! I asked Mr. Whitten to let me know when he shipped it out so I know to expect it, but haven't even gotten that. You would think, I do anyways, that a buisnessman ( of his caliber) would try to make sure a customer was/is happy with him AND his product, but I guess I just expect waaay too much from other sellers and expect them to treat a sale like I do...the UTMOST importance! I know I've complained a few times about the quality, or lack there of, of sellers in this billiards buisness, but I keep getting the SAME thing over and over...NO communication from ANYONE. All I ask for is for someone to relay info regarding our deal to me if I'm the buyer, IS THIS TOO MUCH TO ASK??? I think NOT! I paid $15 for shipping, thats enough for priority from FLA to Erie,PA....But of course I didn't get it or I'd have it by now. If he offered choices of shipping, I'd have gladly jumped it up and paid the premium, but he didn't. Damn, whats a guy gotta do to get some decent customer service for once?
 
Call Them

dukeboy1977 said:
I gotta be honest...I half expected this case to be here by now, but of course its not. I bought something else on ebay that was supposedly shipped out Tuesday of THIS week and already got that, so I wonder what the hold-up is. I've tried to contact him a few times via private messages on ebay and haven't even gotten a response, not a one! I asked Mr. Whitten to let me know when he shipped it out so I know to expect it, but haven't even gotten that. You would think, I do anyways, that a buisnessman ( of his caliber) would try to make sure a customer was/is happy with him AND his product, but I guess I just expect waaay too much from other sellers and expect them to treat a sale like I do...the UTMOST importance! I know I've complained a few times about the quality, or lack there of, of sellers in this billiards buisness, but I keep getting the SAME thing over and over...NO communication from ANYONE. All I ask for is for someone to relay info regarding our deal to me if I'm the buyer, IS THIS TOO MUCH TO ASK??? I think NOT! I paid $15 for shipping, thats enough for priority from FLA to Erie,PA....But of course I didn't get it or I'd have it by now. If he offered choices of shipping, I'd have gladly jumped it up and paid the premium, but he didn't. Damn, whats a guy gotta do to get some decent customer service for once?

This happened to me a couple of times with this guy. He is the son and takes a few cues from time to time and puts them on ebay to sell. The last time I could not get any response so I called their place and they will give you all the info on when shipped etc. They are really nice there. It is just the son that just doesn't answer emails. Try calling them.
 
email I just got

This is the email I JUST GOT from Joe...I CAN'T believe it took THIS LONG to mail me this case out!

Jeff,

I am sorry for not communicating with you, it's not right. The case was shipped out yesterday. I am not at the shop right now, so tomorrow I will email you the tracking number. Again, I want to apologize for the non communication.

Joe

Joe Whitten
207 Washington St.
Oldsmar, FL 34677

813.472.9305
 
no more!

zcat27 said:
This happened to me a couple of times with this guy. He is the son and takes a few cues from time to time and puts them on ebay to sell. The last time I could not get any response so I called their place and they will give you all the info on when shipped etc. They are really nice there. It is just the son that just doesn't answer emails. Try calling them.

Thanks for the reply ZCAT27!! Its nice to know I'm not the only one he's done this to, but I still can't believe it has taken him THIS long to mail it out to me :mad: . This will be the LAST time for sure after this!!
 
dukeboy1977 said:
Thanks for the reply ZCAT27!! Its nice to know I'm not the only one he's done this to, but I still can't believe it has taken him THIS long to mail it out to me :mad: . This will be the LAST time for sure after this!!

dukeboy1977. I think once you get the case you will find it was worth the wait to get that kind of quality for the money you saved by buying it on there. It is weird though. Joe told me almost the same thing the last time. He was sorry but out of town etc. But when I called the office, his father Dan Whitten was really helpful and apologetic. And they were on it then. After that call I knew when what where etc. I've bought four cases from them and each time it has been like that with Joe but now I would just call Dan. I think you will really like this one. And if there are any more delays just call the office.
 
thanks!

zcat27 said:
dukeboy1977. I think once you get the case you will find it was worth the wait to get that kind of quality for the money you saved by buying it on there. It is weird though. Joe told me almost the same thing the last time. He was sorry but out of town etc. But when I called the office, his father Dan Whitten was really helpful and apologetic. And they were on it then. After that call I knew when what where etc. I've bought four cases from them and each time it has been like that with Joe but now I would just call Dan. I think you will really like this one. And if there are any more delays just call the office.

Thanks for the advice ZCAT!!! Yeah, I don't think dealing with Joe is the answer to this, I'm gonna go straight to the dad!
 
Jeff, I know how tough it is for you to sit back and wait for an item like this, but I really agree with Zcat on this one. When the case arrives and you consider all the money you saved on it, it will still be a great deal. Don't let it sour you on Whitten products.

BTW, most cuemakers are always late in delivering a cue. I have one being built right now that I was promised in March...I even paid in full, up front for it, but no cue as of yet..not even a photo of on-going progress.
Joe
 
Hey.. dont say that NOBODY ever followed through with what they said..

we have always had great deals with each other.. :)

chris
 
Duke, I think you have every right to be irritated. It's not like they are making it for you and something went wrong. The case is already made. All they have to do is ship it! And there is no good reason for them not doing so in a timely manner... but their lack of communication is even worse.

But the good part is you're dealing with a well known company and there is no doubt you will eventually receive the case.
 
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right!

Charlie Edwards said:
Duke, I think you have every right to be irritated. It's not like they are making it for you and something went wrong. The case is already made. All they have to do is ship it! And there is no good reason for them not doing so in a timely manor... but their lack of communication is even worse.

But the good part is you're dealing with a well known company and there is no doubt you will eventually receive the case.

See, now THIS is what I'm talking about! This was a great post on your part, and I agree 100 %. If it were being made for me, I could understand problems, but it was already made so yes, all they have to do is ship it to me cause I paid RIGHT AFTER winning it like I did ALL my purchases on ebay. You sir, get good rep points for this post cause I couldn't have said it better myself! I know I'll get it sooner or later from THEM, but I was wondering why it took so long to ship it out...thats all
 
sorry

ChrisOnline said:
Hey.. dont say that NOBODY ever followed through with what they said..

we have always had great deals with each other.. :)

chris

Yeah, you're 100% right Chris...Our trades went off the way they should, without any problems which is why we've ALWAYS gotten along IMO. My trades with you have been great, so I'm sorry for saying it like I did...You just gotta understand I wasn't meaning you. Sorry bud, Jeff
 
dukeboy1977 said:
Yeah, you're 100% right Chris...Our trades went off the way they should, without any problems which is why we've ALWAYS gotten along IMO. My trades with you have been great, so I'm sorry for saying it like I did...You just gotta understand I wasn't meaning you. Sorry bud, Jeff


i know.. i was just busting alittle.. i tried to make it sound as i was busting and not like i was mad.. i wasnt mad at all.. i know what you meant..

:)

chris
 
monday?

I just got off the phone with Joe and got the tracking info on this item. According to the fedex site, its scheduled to be here Monday the 25th. I'm glad I got some info regarding this transaction, just not happy with how its been handled up til now on his part. I'm surprised his father Dan allows this to be done cause it gives him and his buisness a bad name when Joe makes mistakes, but it IS his buisness afterall. I know the case will be nice cause I've had a 1x2 before, I just hope its nice enough to forget about this negative outlook Joe has left me with. He was nice enough on the phone and VERY apologetic for the lack of communication, so that earns him some points back from me...So now its not ALL bad
 
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