You don't have to have a retailer near you, just someone who does tip replacement work.
Replacement of tips for all of our cue shafts is pretty much the same process, and doesn't really differ from that of other cue shafts. The only thing a little different is our pad. Our pad is carbon fiber as opposed to vulcanized paper, and it is required. With proper technique, the pads will last for many many tip changes. They don't need to be changed very often.
Take a look at our website,
http://www.obcues.com/pages/Care-and-Repairs.html
Of course, you can always send it in to us. Shipping costs make it a little more, but we keep the price of the work low to help offset the difference. You'd be surprised at how much tip work we get sent to us. We even have customers who send their cue shafts from Europe for repair and maintenance work.
If you still have questions, give us a call.
972-578-9100
8:30 to 5:00 Monday through Friday, Central time.