The Chinese are coming ...

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rackem said:
So be it change the first majority to"so many"
There is no pot being stirred here except by you.This time and most time when there is mention of import cues.
I did not see anywhere that I quoted that you said you hate imported cues.:confused::confused:

Nope I do not agree. The extra cost that the importers charge for a escape clause ridden warantee is definately not worth the extra that they charge for basically the same cue.

I have sold Kao Kao cues for many years. Lack of warrantee has never been an issue.
What about the JJ and Imperials you sell?? Do they have a warantee?:confused:
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Nope I do not agree. The extra cost that the importers charge for a escape clause ridden warantee is definately not worth the extra that they charge for basically the same cue.

So you are saying that all warranties are not worth the paper they are written on, I am uncertain which companies you are talking about, would you please identify them. The companies that offer warranties that I deal with have always honored their warranty for me. I also tell my customers to come to me with their problems before they do anything else. As a service to my customers I handle all warranty issues with a distributer directly, and even give my customers a loaner cue until all issues are resolved. In some cases I do the repairs myself if they are minor, however, I only do this to make things easier for the customer not because of loop holes in the warranty. After all that I still make money, and yes I sell allot of cues, there is nothing better than good customer service.


I have sold Kao Kao cues for many years. Lack of warrantee has never been an issue.
What about the JJ and Imperials you sell?? Do they have a warantee?:confused

I do not sell Imperial Cues, however, I sell other products that they produce and I have for more than five years.

Now, as far as J & J American is concerned I do sell many products imported and sold in America by them, including cues. This is a great company to deal with, from Judy and her staff through their products. You are correct that J & J offers no warranty on most of their lines of cues, however, they have treated me so well over the years that I can still insure that my customers are take care of in the event that a problem occurs. In most cases I will just correct the problem for the customer myself on site at no charge to the customer, or replace the item. In the end in most cases Judy will take care of me on a future purchase.

Don't you do the same for your customers, isn't that the right thing to?

Take care
 
manwon said:
This thread has turned into another pissing contest where some people think they can be disrespectfully and foolish in an attempt to bait some one in an argument. None of my posts to this thread have been vindictive, and I have not said anything others have said in previous posts in this thread. I have the right to an opinion based upon my experience and involvement in Cue repair, and retail sales of Billiards cues both Custom and production.

Some think that unless what is said is approved by them that others have no right to speak their opinion publicly on an INTERNET forum. Well, this is not a communist country, this is America and whether we as forum members agree or not people here are free to make their own choices. Now I am certain this is galling to some, but most understand this is the American way.:smile:

I hope people read this thread, and form their own opinion from all the posts here, even the posts I would and do completely disagree with, have merit and both sides of any issue are needed to make informed decision.

There is a great deal of good information here, and some very important lessons in how not to try and prove your point.

Good Night
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Sure it's a pissing contest except that you like to piss all over the place and then turn around and claim you pissed the straightest and the farthest.

Once again, instead of answering basic questions to establish your qualifications to make the AUTHORITATIVE statements you made you further distort the conversation by claiming it's all just opinion.

It's not when you have an opinion that is the problem. It's when you present that opinion as if it's fact, such as saying that the Chinese cues are made with "non-thermostatic" glue.

Just tell people you don't know something. It's easy. It goes like this,

"I don't know this as I have never been there but it's my OPINION that Full Splice Billiards, owned by Craig Rittel, is a nice play to play pool"

Then if someone who has been there wants to chime in they might say, "Your opinion is correct, I have been there and can CONFIRM that indeed Craig Rittel's Full Splice Billiards is a wonderful place to go and play pool"

Now we have an opinion that is backed up by firsthand evidence.

Is that so much to ask you to do since you are in the business and want to have your comments taken seriously?
 
manwon said:
Nope I do not agree. The extra cost that the importers charge for a escape clause ridden warantee is definately not worth the extra that they charge for basically the same cue.

So you are saying that all warranties are not worth the paper they are written on, I am uncertain which companies you are talking about, would you please identify them. The companies that offer warranties that I deal with have always honored their warranty for me. I also tell my customers to come to me with their problems before they do anything else. As a service to my customers I handle all warranty issues with a distributer directly, and even give my customers a loaner cue until all issues are resolved. In some cases I do the repairs myself if they are minor, however, I only do this to make things easier for the customer not because of loop holes in the warranty. After all that I still make money, and yes I sell allot of cues, there is nothing better than good customer service.


I have sold Kao Kao cues for many years. Lack of warrantee has never been an issue.
What about the JJ and Imperials you sell?? Do they have a warantee?:confused

I do not sell Imperial Cues, however, I sell other products that they produce and I have for more than five years.

Now, as far as J & J American is concerned I do sell many products imported and sold in America by them, including cues. This is a great company to deal with, from Judy and her staff through their products. You are correct that J & J offers no warranty on most of their lines of cues, however, they have treated me so well over the years that I can still insure that my customers are take care of in the event that a problem occurs. In most cases I will just correct the problem for the customer myself on site at no charge to the customer, or replace the item. In the end in most cases Judy will take care of me on a future purchase.

Don't you do the same for your customers, isn't that the right thing to?

Take care
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Sterling Gaming also fully supports it's dealers and takes back all cues that a dealer sends in when it's the dealer's opinion that the cue is defective through no fault of the consumer.

Since we are now beyond whether a cue is the best simply based on whether it has a warranty or not I'd like to interject another topic into this wayward thread.

And it's which companies in the industry support the growth of pool and which ones do not.

Warranties aside Craig, do you feel that it's important to buy from companies that spend a part of their marketing budget growing the game and attempting to help bring more people to pool?

If you had a choice between a company that does not support pool and others who support pool in very visible ways which one should you choose on a moral and business level?
 
:smile:
manwon said:
Nope I do not agree. The extra cost that the importers charge for a escape clause ridden warantee is definately not worth the extra that they charge for basically the same cue.

So you are saying that all warranties are not worth the paper they are written on, I am uncertain which companies you are talking about, would you please identify them. The companies that offer warranties that I deal with have always honored their warranty for me. I also tell my customers to come to me with their problems before they do anything else. As a service to my customers I handle all warranty issues with a distributer directly, and even give my customers a loaner cue until all issues are resolved. In some cases I do the repairs myself if they are minor, however, I only do this to make things easier for the customer not because of loop holes in the warranty. After all that I still make money, and yes I sell allot of cues, there is nothing better than good customer service.


I have sold Kao Kao cues for many years. Lack of warrantee has never been an issue.
What about the JJ and Imperials you sell?? Do they have a warantee?:confused

I do not sell Imperial Cues, however, I sell other products that they produce and I have for more than five years.

Now, as far as J & J American is concerned I do sell many products imported and sold in America by them, including cues. This is a great company to deal with, from Judy and her staff through their products. You are correct that J & J offers no warranty on most of their lines of cues, however, they have treated me so well over the years that I can still insure that my customers are take care of in the event that a problem occurs. In most cases I will just correct the problem for the customer myself on site at no charge to the customer, or replace the item. In the end in most cases Judy will take care of me on a future purchase.

Don't you do the same for your customers, isn't that the right thing to?

Take care
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That is exactly the point Craig. You come on here telling people to only buy cues with a warantee. While you yourself sell those without. :confused:
Then you tell us that most problems that might arise are just a simple fix anyway and not worth effecting a warantee claim. Why pay extra for a warantee you most likely will never use.
Oh and no Imperial. Does that include Cuetec??:smile:
 
rackem said:
:smile:
That is exactly the point Craig. You come on here telling people to only buy cues with a warantee. While you yourself sell those without. :confused:
Then you tell us that most problems that might arise are just a simple fix anyway and not worth effecting a warantee claim. Why pay extra for a warantee you most likely will never use.
Oh and no Imperial. Does that include Cuetec??:smile:
Click to expand...

buy a predator. there'll be a pretty good chance you'll use the warranty
 
CocoboloCowboy said:
Are they that BAD?:frown:
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as far as i can tell everyone i've met that's had one of the newer ones (314-2 after the factory switch) has had an issue with them. ferrule cracking or just falling off. there're been several thread about the problems people're having with them.

several people have actually had the newer break cue (bk2) explode on them. only 2 threads on that so far though
 
John Barton said:
In America my tax dollars went to fund the deaths of some 100,000 or so innocent Iraqi people when our military carried out thousands of bombing attacks that were targeting houses and towns where insurgents were suspected of hiding. No matter the collateral death.
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Right, wrong, or indifferent.....this is the dumbest post you ever made and it makes me sad. I just lost what little respect I had for you.

Mods...please lock this thread!
 
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