I said above than you have to Bar, Room Owners, and Tour Director who for the life of things can not figure out why people are avoiding playing in their Room, Bar, or Tournament when there are like 13,000 Player listed in the AZ Rating Books.
But honestly how many times has one of these Bar, Room Owners, and Tour Director approached you personally and quested you personally why do come out and play. That is a very fair observation.
If I was a Bar, Room Owner, or Tour Director I would be seeking customer feedback to build business not operate under a 1990's business plan in 2011.