Simonis; A pleasure to deal with...

Bob 14:1

AzB Silver Member
Silver Member
It's taken me nearly four months to muster the courage to mark my 860 with the rack and spot line.

After doing so, I thought it would look better with a Simonis foot spot.

I shot off a quick email to corporate, and 48 hours later received four Simonis spots and four table decals. I simply thought such great customer service should be acknowledged. It wasn't a really big deal, but it was a pleasure to receive such prompt and courteous service.

My attempt at marking was made easier after I found I could, after triple measuring, carefully position the rack in place, and make the rack nearly immovable by straddling a loaded .45 acp ammo box on top of the rack as I traced it with a brand new fine point Sharpie. I'm certain there are innumerable methods, but the extreme weight of the ammo box certainly boosted my confidence. Although I must say it took all the Centennial balls I could gather to place a black marker onto brand new cloth.

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I had the same experience. Our installer did not put a foot spot marker on the cloth (he said they curl up and disturb the ball rolls). Two day later I got nervous about wear on the foot spot, so I called Simonis.

In three days I received a package of foot spots and decals from Simonis.
 
I put a straight line on my table but thats about as crazy as I get with the sharpie.
 
I hope some of Simonis' customer service excellence is shoved...err, instilled into the Saluc end of the beast.
 
I emailed Simonis asking if I could buy some spots. They asked for my address and mailed a few at no charge. Also sent their decal. I appreciate their quality items and customer service. I'm on my second Simonis in 12 years.(my GoldCrownIV) Also just had our 4 clubhouse 9' Vitalie tables done with Simonis. Also have the X-1.

Nice job on your table Bob14
 
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I emailed Simonis asking if I could buy some spots. They asked for my address and mailed a few at no charge. Also sent their decal. I appreciate their quality items and customer service. I'm on my second Simonis in 12 years.(my GoldCrownIV) Also just had our 4 clubhouse 9' Vitalie tables done with Simonis. Also have the X-1.

Nice job on your table Bob14

How do you like using the X-1, GC??? I vacuum c. weekly, but wondered if it might work for occasional touch-ups... :scratchhead:
 
How do you like using the X-1, GC??? I vacuum c. weekly, but wondered if it might work for occasional touch-ups... :scratchhead:

I like the X-1. It does work. I'm very happy with the condition/appearance of the Gold Simonis cloth. The X-1 keeps it clean. Also bought one for the our community Club House tables.
I do vacuum lightly once in a while.

My I suggest you buy the X-1 from Seyberts. They have great return policy in case you are not 100% satisfied.
 
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