It should probably feel perfect when you receive it, however....
I purchased a new cue from an east coast cue maker, when it got here to Colorado it felt great, seamless, but after a week or so I could begin to feel a slight shoulder from the ferrule to the wood. I did some research and found that not just in pool cues but furniture and other products as well that used organic material. That it would adjust to the climate and it would dry out a little if it came from a humid climate. Generally you wouldn't notice it, but in something a precise as a pool cue it would be highly noticeable. Perhaps your cue maker was using wood that hadn't been aged as much as it needed to be or the wood hadn't been treated completely or something along those lines.
Do you think maybe it was probably perfect when it was first manufactured, but left to sit in a different environment for several days the climate has caused it swell or shrink?
I purchased a new cue from an east coast cue maker, when it got here to Colorado it felt great, seamless, but after a week or so I could begin to feel a slight shoulder from the ferrule to the wood. I did some research and found that not just in pool cues but furniture and other products as well that used organic material. That it would adjust to the climate and it would dry out a little if it came from a humid climate. Generally you wouldn't notice it, but in something a precise as a pool cue it would be highly noticeable. Perhaps your cue maker was using wood that hadn't been aged as much as it needed to be or the wood hadn't been treated completely or something along those lines.
Do you think maybe it was probably perfect when it was first manufactured, but left to sit in a different environment for several days the climate has caused it swell or shrink?