What has happened to quality at Schon?

Wow dean

As a customer i appreciate feedback from other cuemakers. As we all know you are madly in love with your cues and thats fine but it is rude to hijack his thread and try to mke him look or sound wrong. Yes they are human and makes mistakes. Maybe they need held accountable i bet the quality steps up at the workplace. My opinion overpriced cues when i can get a cuemaker 20 min away to make one of better quality for half the price tag. Like one of the other posts suggested i watched him throw a 12pt cue in the trash because he didnt like the way it hit. I like seeing pros and cons but post once and defend if you must but you dont it until you feel like everyone joins u. I used to enjoy but up until a few weeks ago when u got in ur pissing match with stan i enjoyed your posts. I once traded a schon shaft for a 30dollar jump cue. Worst shaft ever had a huge sugar mark in the middle and shaft was junk.
 
deanoc said:
lets hold off on passing judgement on schon cues
I have ordered 2 or 3 depending on available woods
a
I ordered 2 of the merry widow in maple just to have a cue that I knew played good

when they arrive I will ask Jack Potter to review the cues
He is an expert who actually made the Libra cues

I have no ax to grind,if the cues are not top quality I would
not sell them because as you know I give a full money back
guarantee

So if in the transition from Evan to John a few cues slipped through
the crack that were not up to the high quality that we have grown to expect

I am sure Schon stands behind them,but if a fella complains loud and hard before giving a
company with a great reputation for 30 plus years,then common sense tells me
to hold on wait till the facts are established

for example,I ask that the so called off center drilled cue be sent to me for verification,lets see if there
really is such a cue,then and only then let me forward it to schon and either get it fixed or replaced or
see what they do


You have my word you will get THE CUE BACK<PRETTY SOON

One thing I thought we all knew was the fact Schon has made a great cue for years

The cues have been great to shoot with

Most every good p[layer I ever saw played one for a while

If make the mistake of throwing away our trust in these cues it might be a big mistake

Lets check it out first before we let a few words from people who we don't know that well
ruin a companys reputation

I always thought it fair to give a guy a chance to defend himself
before convicting him,and in spite of these few negative remarks
we have not given schon a chance to speak for himself
Click to expand...

I'll gladly send it to you, Dean. Feel free to look after the issue for me.
 
alstl said:
You are complaining an aftermarket shaft won't fit a Schon? Does the Schon shaft fit?
Click to expand...

Yes. I'm complaining that an aftermarket shaft that fits every other properly made 5/16-14 pin cue I own, doesn't fit on one of the Schons I just purchased. The other Schon, which I returned for a different quality issue, even fit the Mezz shaft. Now.....let's just put this in perspective. It's a Mezz shaft. Not a Players. Or an Elite. Mezz. Pretty much the benchmark for flawless execution amongst production makers. We put it on a friend's Schon on Tuesday. It fit just fine. So.....what would you surmise is the issue? The shaft, or the butt? It fits dead on an EDC. And a Mobley. So......
 
Shawn Armstrong said:
Rarely, if ever, will you find a Schon where the rings line up. I've owned probably 10-12, and have yet to see one where they line up. Ever.
Click to expand...

I have seen some uniques that lined up perfect.
And every Peterson tribute I have seen was dead straight lined up.
 
Shawn Armstrong said:
Yes. I'm complaining that an aftermarket shaft that fits every other properly made 5/16-14 pin cue I own, doesn't fit on one of the Schons I just purchased. The other Schon, which I returned for a different quality issue, even fit the Mezz shaft. Now.....let's just put this in perspective. It's a Mezz shaft. Not a Players. Or an Elite. Mezz. Pretty much the benchmark for flawless execution amongst production makers. We put it on a friend's Schon on Tuesday. It fit just fine. So.....what would you surmise is the issue? The shaft, or the butt? It fits dead on an EDC. And a Mobley. So......
Click to expand...

By "fit" do you mean it won't screw onto the butt or it screws on but isn't flush with the butt?

Does the Schon shaft fit?
 
My interpretation is it is offset slightly to one side which is what you would expect to see if the pin is not set dead center. They need to fix this for the OP or replace it. Pin centering is a basic spec of cue construction. Kind of like when you buy a new car it should have 4 tires. Anything else is no good.
 
Dean, have you heard anything from Schon yet? I'm going to say you haven't. I'm torn between sending it to John, or following my gut and sending it to Bob Dzuricky to have the job done right. If I haven't heard from you regarding your connection at Schon by weeks end, I'll send to Bob. I have a hanky feeling in my gut that things have headed in a downward direction at a once reputable company.
 
orion21 said:
wow - now I'm pissed. Just checked my new STL9, same issue with the rings. Also the same issue with the pics on the website. Thats super pathetic imo, and takes about 20 seconds of attention while building.
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I've never seen a Schon cue where the ring work lines up, there's actually
a bit of work to size the ring inlays so they line up... Schon likely uses the
same size inlays for front and back rings.
 
Runner said:
I've never seen a Schon cue where the ring work lines up, there's actually
a bit of work to size the ring inlays so they line up... Schon likely uses the
same size inlays for front and back rings.
Click to expand...

Same here...the STL 17 I bought over 25 years ago (it was an SL model then) has rings that are not lined up. They make no effort to line them up, and I've never seen a Schon that did. Every 5/16X14 shaft I own fits perfect on the Acme pin...it's dead center, as it should be. It's also dead straight and flawless in it's finish, after all these years. A truly magic hitting cue.
 
West Point 1987 said:
Same here...the STL 17 I bought over 25 years ago (it was an SL model then) has rings that are not lined up. They make no effort to line them up, and I've never seen a Schon that did. Every 5/16X14 shaft I own fits perfect on the Acme pin...it's dead center, as it should be. It's also dead straight and flawless in it's finish, after all these years. A truly magic hitting cue.
Click to expand...

Can you post a picture of this 5/16-14 acme thread joint screw? I don't think my
Schon cue has an acme thread,I could be mistaken I'd like to see a picture just
for my own education.Thanks in advance:thumbup:
 
simco said:
Can you post a picture of this 5/16-14 acme thread joint screw? I don't think my
Schon cue has an acme thread,I could be mistaken I'd like to see a picture just
for my own education.Thanks in advance:thumbup:
Click to expand...

Just search schon cue pin on google and look at images. The ones referred to as Acme are flat on the top with some space before threads start.
 
The Truth And Nothing But The Truth.........is.......?

The proof is in the pudding and an off center pin is a big flaw.....no excuses allowed for "any" cue-maker.
Really, that's so rank amateurish that it seems ludicrous to imagine how the cue was ever released with
such pitifull workmanship, presuming of course this is all true but Shawn may in fact be onto something.

Instead of crticizing Schon, or John, based upon just word of mouth, Shawn should post closeup pictures
of these blatant flaws with the Schon cues he recently picked up. He should also include side by side photos
of the off center pin laying right next to a properly placed pin in another Schon cue. Everyone can then see &
judge how bad this is. My gosh, what kind of quality control is there or better yet, when was it lost?

The anatomy of a pool cue is important and if a cue-maker does not take the time to inspect the cue prior
to sending it to a enthusiastic customer, then the cue-maker does not really care much about their reputation.
So if that's how it's gonna be, a customer has every right to blast & crticize the cue-maker since he won't care.
If he'll ship a cue with a flaw that a blind person could detect, he's just not worried much what people think....right?

How about ascertaining whether this was a fluke or is this representative of some quality problems at Schon?
Shawn, maybe you should survey the Forum about Schon quality problems post Bob & Evan cue-making eras?
Dean was right about not throwing stones at someone's livelihood; at the same time, the truth is worth knowing.


Matt B.
 
simco said:
Can you post a picture of this 5/16-14 acme thread joint screw? I don't think my
Schon cue has an acme thread,I could be mistaken I'd like to see a picture just
for my own education.Thanks in advance:thumbup:
Click to expand...

Here you go!
acme.png
 
They no longer have Bob Runde, Evan Clarke or Terry Romaine working there. Say what you want, but that's like a pro football team losing their star quarterback, star running back and star wide receiver. Now how good would they be? :rolleyes:
 
To be fair a piloted joint relies on the pilot of the joint collar to align the shaft to the butt of the cue. Even if the pin was dead nuts there is tolerance in conventional screw threads so when you tighten the shaft down it will still register off center. That is the point of the pilot. So unless your after market shaft has the properly sized pilot that fits properly into the pilot bore on the joint of the Schon then you are asking a lot from that style of joint. It has been my observation that most aftermarket shafts have more of a token pilot dia that is made to fit a variety of cues. There is no standard for pilots that goes across the board. It is my guess that if you had a shaft made that had a properly fitted pilot then the shaft would run true. Having said that the pin should still be installed on center within tolerance. If you put a dial on the pin what is the actual run out?
 
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