New cue purchasers

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Beware of online ordering. What you order is not always what you get. A good vender will work with you or take it back. Mine did. I just received a limit ed. cue made by a top end cue maker for over 1000 dollars not what i expected. The craftsmanship was poor, rings were not lined up with each other, butt cap was a cheap transparent plastic not the same as the other 3 older cues of theirs i own. Talked to the cue company and got butt cap changed, but the cue came back a 1/2 ounce heavier I had to change out the weight bolt back myself. I also ordered a longer shaft from them that came to me without being finished sanded. So i will have a local cue maker finish it. I have owned several custom cues in the last 40 years and still have my first J. W. plus others and i know what quality is. I won't mention the companies name so be very careful they are not as good as they were years ago or as collectable. I have ordered cheaper cue for some beginning players that are built better but may not last as long.
 
Beware of online ordering. What you order is not always what you get. A good vender will work with you or take it back. Mine did. I just received a limit ed. cue made by a top end cue maker for over 1000 dollars not what i expected. The craftsmanship was poor, rings were not lined up with each other, butt cap was a cheap transparent plastic not the same as the other 3 older cues of theirs i own. Talked to the cue company and got butt cap changed, but the cue came back a 1/2 ounce heavier I had to change out the weight bolt back myself. I also ordered a longer shaft from them that came to me without being finished sanded. So i will have a local cue maker finish it. I have owned several custom cues in the last 40 years and still have my first J. W. plus others and i know what quality is. I won't mention the companies name so be very careful they are not as good as they were years ago or as collectable. I have ordered cheaper cue for some beginning players that are built better but may not last as long.
Which Meucci model did you order?
 
To you it maybe nothing. but if it helps one person not buy a cue and find out it's a POS later then i've do more to inform than most.
Up to now, I always ordered stuff from people who I knew were not going to send me what I wanted...but not any more. Thank you.

I guess I don't see you having to get a local guy to fix all that stuff as an example of the maker taking care of you. First they screw up fixing it and then there are a half dozen other things wrong.

What exactly are you telling us?

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Well you could just tell us what cue you brought. Since you have added a S, we could guess Schon, Scorpion, Stealth, and a bunch of others. I'd guess you over paid for a cue that isn't known for their high quality to begin with.
 
Beware of online ordering. What you order is not always what you get. A good vender will work with you or take it back. Mine did. I just received a limit ed. cue made by a top end cue maker for over 1000 dollars not what i expected. The craftsmanship was poor, rings were not lined up with each other, butt cap was a cheap transparent plastic not the same as the other 3 older cues of theirs i own. Talked to the cue company and got butt cap changed, but the cue came back a 1/2 ounce heavier I had to change out the weight bolt back myself. I also ordered a longer shaft from them that came to me without being finished sanded. So i will have a local cue maker finish it. I have owned several custom cues in the last 40 years and still have my first J. W. plus others and i know what quality is. I won't mention the companies name so be very careful they are not as good as they were years ago or as collectable. I have ordered cheaper cue for some beginning players that are built better but may not last as long.
Is it possible there is someone who has never heard the expressions “buyer beware” or “caveat emptor”? If not, then I don’t know how you have helped anyone. All you‘ve told us is if we buy a cue we should beware. That’s a risk you take with every product or service you purchase, especially online. It is not unique to pool cues.

if you want to be helpful, be specific about the vendor and item. If you aren‘t willing to do that, then maybe your complaints aren’t valid.

Thanks for your help. I’ll be on the lookout for transparent butt caps!
 
If cue in question IS a Schon this really doesn't surprise me. The stuff they've made the last few yrs. is not the same quality as older ones. Also the designs of some the Ltd's are just horrid to look at.
 
Buying online, main thing is to make sure they accept returns. Each person has a different standard for what is acceptable and you can't know it until you see it in person. Returns can be a pain but when your spending your money they are worth the trouble.
 
I hate to sound like a broken record, but every consumer should familiarize themselves with the provisions of Article 2, Sale of Goods, in the Uniform Commercial Code (UCC) as adopted by the legislature of your state -- implied warranties, right of inspection after receipt/prior to acceptance, right of rejection, and right of revocation of acceptance. This law has small variances from state to state, but it is "uniform" (intended for adoption by all jurisdictions w/o change). You will be amazed to learn of the expansive protection provided.
 
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Just last night I was shooting with a couple guys with Schons, and they were talking about the differences between old vs new.
 
Basic Proposition:

Ohio Revised Code §1302.57. (UCC 2-513) Buyer's right to inspection of goods.
(A) Unless otherwise agreed and subject to division (C) of this section, where goods are tendered or delivered or identified to the contract for sale, the buyer has a right before payment or acceptance to inspect them at any reasonable place and time and in any reasonable manner. When the seller is required or authorized to send the goods to the buyer, the inspection may be after their arrival. (Emphasis Added. Additional subsections omitted.)

Ohio Official Comment to §1302.57. (UCC 2-513)
1. The buyer is entitled to inspect goods as provided in subsection (1) unless it has been otherwise agreed by the parties. . . . However, no agreement by the parties can displace the entire right of inspection except where the contract is simply for the sale of "this thing." Even in a sale of boxed goods "as is" inspection is a right of the buyer, since if the boxes prove to contain some other merchandise altogether the price can be recovered back; nor do the limitations of the provision on effect of acceptance apply in such a case.
2. The buyer's right of inspection is available to him upon . . . delivery . . . Since inspection is available to him on tender, where payment is due against delivery he may, unless otherwise agreed, make his inspection before payment of the price. It is also available to him after receipt of the goods and so may be postponed after receipt for a reasonable time. Failure to inspect before payment does not impair the right to inspect after receipt of the goods unless the case falls within subsection (4) on agreed and exclusive inspection provisions . . .
3. The buyer may exercise his right of inspection at any reasonable time or place and in any reasonable manner . . . The last sentence of subsection (1) makes it clear that the place of arrival of shipped goods is a reasonable place for their inspection.
* * *
9. "Inspection" under this section has to do with the buyer's check-up on whether the seller's performance is in accordance with a contract previously made . . . (Emphasis Added)

There's a lot more to it, but its not a "done deal" (no returns) until the buyer has an opportunity to inspect goods after receipt. Even after a buyer expressly accepts the goods, there are circumstances that allow him to "revoke acceptance", return goods, and obtain a refund.
 
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