middleofnowhere
Registered
It's interesting most of the replies side with the cuemaker. These are the same guys that you send them a repair that they promised to be back in 2 weeks and 3 months later they haven't started on it yet.
Or you order a cue they said they could deliver in 6 to 9 months and 2 years later they haven't started on it yet. Meantime they've got your deposit. Cuemakers are not really famous for their promissory honesty.
Having said that, that's the whole point of the deposit is to be sure you follow through with your end of the deal. Now what you got to do is see if the cuemaker follows through with his end of the deal. I'm betting you don't have the cues in the time frame quoted. At that point you might have something to complain about.
Or you order a cue they said they could deliver in 6 to 9 months and 2 years later they haven't started on it yet. Meantime they've got your deposit. Cuemakers are not really famous for their promissory honesty.
Having said that, that's the whole point of the deposit is to be sure you follow through with your end of the deal. Now what you got to do is see if the cuemaker follows through with his end of the deal. I'm betting you don't have the cues in the time frame quoted. At that point you might have something to complain about.