Well I work out of town, so my wife handled being at home when it was setup. Originally, I contacted Diamond for a NEW table, not a tournament used table. They sent me to who I used to buy it. I said I needed a quote on a NEW Diamond 9' Pro Am, not a tournament used table. For directing me to the dealer they recommended me to use, I certainly would put some of the blame of this on Diamond themselves. But this is what I found when I arrived home.
For the amount these tables cost (supposedly brand new) words don't explain the word pi**ed quite enough.
If I had wanted a tournament used table I would have asked a good friend of mine Julian Robertson with Accustats, who offered to find me one at a tournament. That is NOT what I wanted or asked for.