Although your's is obviously set up differently,I learned how to run that same model machine at school.
Are you using a sub-spindle of some kind? The one they installed new at the school only went to 4k spindle speed,in fact I edited the default spindle warmup program so it didn't try to run at 10k while putting out 4k for 15 minutes,LOL.
Glad to know Haas can accomodate the needs of cuemakers in such strong fashion,that's practically an all-in-one machine there.
Easy as hell to use too,I was pocketing aluminum,cutting slots and several other things within 2 hours of being handed the manual.
Did you get GibbsCAM too? I talked to a Haas rep that told me they were at least offering a package at one time,and their reps were being taught Gibbs. He compared it to AMD partnering with ATI,with Nvidia teaming up with Intel,in this case MAG/Fadal and Mastercam.
Awesome machine,Tommy D.