this i would like to share... i intentionally erased the sender's name for our customer's privacy.
Also, I know there were some apprehensions as to why I use Western Union as mode of payment, and not PayPal.
I understand the concern.
I will show you something I haven't shown publicly.
These are the international payments I received for 2009 alone:
These are the international shipments for 2009:
For just the first 2 months of 2010, here are the payment I received:
And here are the 2010 shipment so far:
A closer look to see payment corresponding to shipment:
This month of March alone, I am about to ship 6 cues internationally, most likely next week.
Western Union is the safest and fastest for us and all our international customers had no problems with paying via WU at all. Paypal takes 3 weeks to credit the amount to my bank account, for it to be actual (cold) cash. Western Union credits real time, instantaneously. I will never ship anything without actual cash received so imagine this for example, granted IF I decided to use PayPal again (I used to have paypal account before), one buys a pre-owned cue from us via PayPal. Customer needs to wait like 3 weeks before I ship the cue because for me, on-line money is not money until it is cold cash I can hold in my hand. But with WU, customer pays today, I receive it the moment he makes the transfer, I ship the cue, all in one day. For my Asian customers, they get their cue in less than 24 hours. I ship by lunch today, they get their cue 10AM the next day. For USA, it takes around 3-4 days. For Europe, 5-6 days. I only ship via DHL and FedEx, to top our customer service. No slow and unsecured postal services. I don't see the reason why other people are afraid of WU, whereas PayPal is very unsecure, prone to on-line hacking at that,
based on one of an AZ'er here who had a similar incident with PayPal before; it was posted here in AZ. I stopped using PayPal because a hacker who only needed my user name & password and viola, all my funds are at his disposal. But for WU, I need to appear personally to a WU outlet to claim so identity fraud is almost impossible. I may be old-school, but it fits us better. Those are the main reasons why I only use WU. I have nothing against those who use PayPal if it is a convenient way for most. But it has to be a 2-way street, it has to be also convenient AND SECURE for us. I firmly believe we also have the right to set our mode of payment.
Some people tend to overlook that the risk is far greater to us than the customer because one mistake from us, will destroy our good name, our entire business. Whereas one bad customer can just change nicknames and go on with his life. I am not insane to destroy our good name, our entire business for a measly few hundreds or thousands of dollars - or any amount at all. We may be poor, we may not be providing perfect, highly-valuable and appreciated cues like most, but this I can say without blinking: we're straight.
FYI.