Anybody Else Freezing Up On Accu Stats PPV?

Kickin' Chicken

Kick Shot Aficionado
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just about every 30 seconds or so, it freezes and needs to be refreshed requiring logging back in.

had the same prob over last 2 days but not this frequent.

anyone else?

best,
brian kc
 
We had a lot of that during the 10-ball. That's all we've watched from DCC so far, so I can't comment on the last couple days.

I actually called their PPV service about it. The guy explained that a lot of things beyond their control can contribute to this. Accu-Stats sends the signal to the provider's server and they transmit it at whatever data rate that's needed, but from there it can go to a number of remote servers before it reaches your Internet provider (Time-Warner in my case). If any of these intermediary servers are running slow it can mess up things at your end, even if your Internet provider is giving you a very high connection speed.

Short version is that the trouble may be at the streaming location, but it is more likely a slow server in between that is beyond their control. Interestingly, these problems are more likely to occur at the higher data transfer rates you need for HD streaming. So, that beautiful picture we all love so much is at least part of these problems. Or at least that's the way I understood it.
 
Mine's pretty good....froze twice for 5-10 seconds. Came right to where it let off, didn't miss anything.
 
Mine was perfect today until this match. It has maybe frozen up 4 or 5 times for about 5 seconds. Other than that it has been great.
 
Mine has been fine this evening, but I did have problems yesterday. Not sure why some people are affected some days and not others, yet some people have no problems. Doesn't make sense….
 
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