Anybody ever purchase a cue from....

gregnice37

gregnice37

Bar Banger, Cue Collector
Silver Member
JJ America Cues.com?

They have a cue and shaft I am thinking about purchasing but it's 2k and I never bought from them before and you just can't order directly from the site like all the other cue retailers.

Just looking for positives or negatives I guess before I make up my mind.
 
gregnice37 said:
JJ America Cues.com?

They have a cue and shaft I am thinking about purchasing but it's 2k and I never bought from them before and you just can't order directly from the site like all the other cue retailers.

Just looking for positives or negatives I guess before I make up my mind.
Click to expand...
Great outfit. Always very responsive when i'v asked for info. Only bought a basic j&j j/b but i'd do business with them any time. He's on here as "bbren" if you want to pm him.
 
I bought an Exceed cue from them and couldn't ask for better seller. Communication was great and fast shipment
 
Ditto to all the above - purchased a Gina and TAD from them. Judy and Brian are great to deal with. With the Gina, they worked with Ernie to help get the shafts at a smaller diameter for me. And the TAD, gave me the choice of joint caps (some prefer white, others prefer black).

Absolutely no concerns working with them. Best to connect with Brian here (he’s the “bbren” mentioned above), or just email them - think it’s sales@jjcue.com. Have managed all my purchases with them through email.


Sent from my iPhone using AzBilliards Forums
 
gregnice37 said:
JJ America Cues.com?

They have a cue and shaft I am thinking about purchasing but it's 2k and I never bought from them before and you just can't order directly from the site like all the other cue retailers.

Just looking for positives or negatives I guess before I make up my mind.
Click to expand...
Yes, JJcue.com is an extremely reputable and trusted dealer. They are experienced in dealing with very high end cues. I have had numerous transactions for cues with them and always been 100% satisfied. If you talk with them on the phone, ask for Judy.
 
I have purchased many cues (Tad and Tascarella) from them and Brian and Judy are awesome to work with.

-don
 
Great outfit. I have purchased several cues from them. Great inventory of high end cues and they are fair and reasonable.


Sent from my iPhone using AzBilliards Forums
 
gregnice37 said:
JJ America Cues.com?

They have a cue and shaft I am thinking about purchasing but it's 2k and I never bought from them before and you just can't order directly from the site like all the other cue retailers.

Just looking for positives or negatives I guess before I make up my mind.
Click to expand...

IMHO there are 100 people I would deal with first, I tried to buy something once on the JJ Site.

Apprently they have items listed they do not have, then try to Bait & Switch.

JMHO.
 
I've bought 2 Espiritu cue's, a case and 2 Tad's and NO PROBLEM...With out asking they saw I had purchased before and gave me a discount I didn't ask for...

Poor Cowboy....Every one screws him, so he says....Maybe he can not communicate properly, like he does on this web site..
 
NINEBALLART said:
I've bought 2 Espiritu cue's, a case and 2 Tad's and NO PROBLEM...With out asking they saw I had purchased before and gave me a discount I didn't ask for...

Poor Cowboy....Every one screws him, so he says....Maybe he can not communicate properly, like he does on this web site..
Click to expand...

Not true, but why have thing on your web-site that are not available?

IMHO Greg @ Billiards Warehouse does it right, he show what was available for reference, but does not play game.
 
I had a bad experience buying a cue from J&J. I just wanted to be able to click a "checkout" button, fill in my credit card info, then receive a cue in the mail. Instead, it turned into a laborious process to verify my credit card with J&J. My credit card company (Mastercard) had no idea why J&J wanted them to do the things J&J asked, and I found communicating with a non-native English speaker at J&J very difficult. Then J&J shipped to the wrong address, which I only discovered the day that the cue was to be delivered, and after a mad scramble I was able to get the shipment redirected before it was delivered to the wrong address.

After finally receiving my cue, J&J wouldn't honor their "100% customer satisfaction guarantee" when the cue arrived damaged or with a defect in workmanship--despite their website proclaiming, "We guarantee our cues are straight and all of our products are free of defects. This guarantee applies to defects in parts or workmanship only...". Instead, J&J claimed: that is the expected manufacturer's quality. You can see pictures of the damage/defect in workmanship here:

https://forums.azbilliards.com/showthread.php?t=507062

Thanks to garczar, the manufacturer contacted me and offered to repair the cue under warranty, so I sent my cue to the manufacturer(more $$) and a little less than 4 weeks later, I got my cue back in the condition that I expected it to arrive from J&J in the first place.

I wouldn't ever buy anything from J&J again. The character of a dealer is determined by what happens when a transaction does not go smoothly. In my experience, J&J are dishonest dealers.
 
Last edited:
You must log in or register to reply here.
Back
Top