Cases: Whitten vs. JB

I have a nice custom Whitten 4x2. Joe is a great guy, does amazing work, super clean design. But its ended up as a home storage case, personally I can’t stand the rattle effect that comes with the tubes. I also have a custom Dinko2222 leather, not a JB - but It has a JB ish style snug interior thats perfect. Maybe my cues will lose a 1/1000 of finish over 10+ years, we’ll have to see. If so, I think I can live with it. Much prefer cozy protection!
 
Is the Whitten family from the Palm Harbor, FL area? I remember playing Dan Whitten some one pocket at the old Strokers 20 years ago, is that the guy that made cases?
Yes. Same guy. He passed away a few years ago. Now, his son has taken over the business.

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The pettiness, attitude, and irrelevance of this video...created for a 4 year old thread...make me want to sell my JB cases. Just cause.

edit: and the hilarious post along with the video
If you do then there are willing buyers. The next owner will also have a lifetime warranty.

It's cute that you call factual information petty. It's ok with you if false information about our products is stated but not if I rebut those statements?

Sell your JB Case. Will make a down payment on a Whitten. Which you will likely be very happy with because Joe Whitten is a truly classy person who would never compare his cases to others. Doesn't have to since they are a 30+ year old business with a long waiting list. People don't buy Whitten cases for their renowned protection or broad custom choices. They buy them to own a Whitten.

And a Whitten is a truly fine example of the art of casemaking. To me a Whitten with our interior would be an amazing case. In fact I get asked often if our interior will work in a Whitten and I have to explain that the construction method of a Whitten will not allow for a simple replacement of the interior.

Anyway, you're right, I am petty in the sense that details are important to me. I think that the fact that a pool cue rattles inside of a case is a detail worth talking about.

I think that a cue being able to easily and quickly slide out of a case that is inverted is a failure on the part of the maker.

The very reason that I make cases is because that is what happened to me when I bought a case which allowed the cues to slide out easily. I was 21 then and focused on the "cool" factor of the case over the boring look of the case I previously had. That case was a Joe Porper "Protect-a-Cue" case which featured tapered cavities that held the cues securely in place.

After my cue was damaged I decided to rebuild the interior of my "cool" case to make it work like my "boring" one. And I just kept going after that.

So that's my perspective and I am perfectly fine with you not liking how I choose to confront false information about our cases or false information about our competitor's cases. Doesn't matter if that information is four days old or four years old. I found it through an Internet search and chose to respond because the information is important regardless of when it is transmitted.

A person considering a cue case today needs to hear all sides to make an informed choice in my opinion. If I had seen this post four years ago I would have responded to it in the same manner.
 
I have a nice custom Whitten 4x2. Joe is a great guy, does amazing work, super clean design. But its ended up as a home storage case, personally I can’t stand the rattle effect that comes with the tubes. I also have a custom Dinko2222 leather, not a JB - but It has a JB ish style snug interior thats perfect. Maybe my cues will lose a 1/1000 of finish over 10+ years, we’ll have to see. If so, I think I can live with it. Much prefer cozy protection!
Dinko builds really great cases imo.

I am always amazed at the people who think that a form-fitting padded interior somehow is bad for the finish but a cue siding and moving constantly inside of a cloth lined tube is not harmful to the finish.

I mean if I took a section of tubing and lined it and asked people vigorously rub their cues with it I think most would look at me like I was crazy.

But if I made a "polishing pad" out of the same soft cloth we use and asked people to vigorously rub their cues with it no one would have a problem with doing it.

I guess I am just not capable of understanding why a person would want to spend thousands on a relatively fragile instrument that is long and skinny and composed of segments that are screwed and glued together and then let that tapered instrument be violently banging and sliding with every hard jolt during transport.
 
Have you been drinking? He simply gave his personal preferences. He didn't take any shots and even said he liked and respected JB Cases. Just that after considering design, aesthetics, and functionality, he felt that Whitten offered the best combination as a whole for him.
Lol, my position is the same regardless of my inebriation level. Thank you for offering a long analysis of my comments. I like the discusson.

A person can say they like and respect something and then prove otherwise with subsequent comments. I felt that this is what was being communicated as I clearly stated.

I don't recall him saying they did but it seems you were grasping at straws for an excuse to try to plug the features of your product and bash a competitor as you did repeatedly throughout your post. Just as there are some things that are objectively and/or subjectively better about JB cases, there are things about Whitten cases that are objectively and/or subjectively better as well. There are clearly strong pros and cons to cases from either company which is why on net one reasonable person might prefer one and another reasonable person might prefer the other depending on which particular things they value most.

This is the comment that was made. "the exterior storage compartments are awesome,". I contrasted that with the FACT that we make pockets in all styles which are OBJECTIVELY BETTER if one is interested in STORAGE capabilities. The THREAD is TITLED "Cases: Whitten vs. JB" so I think it's not a problem to provide counterpoints to ANY point made about either brand.

I never said that there aren't pros and cons for each brand, strength of said pros and cons are certainly debateable. That's the purpose of such a thread. I don't see why you have a problem with dissecting an opinion SINCE you are doing exactly that to mine. And for the record I am perfectly fine with you challenging anything I have said.

He mentioned the stitching, which you agreed were objectively and subjectively better, and he also mentioned preferring the individual lined tubes for each butt and shaft. The individual tubes are absolutely objectively better in a number of ways (and not as good in some others), and they are also subjectively better to many people (but not to others) as well. It just doesn't happen to be your personal preference according to the way you value the various pros and cons of the individual tubes which is clearly different than the way he values the various pros and cons of the individual tubes.

Ok, and you are repeating what I said. Is this a chronicle of what was said? This isn't about PERSONAL preference. It is about the practical usage and protection that both methods provide. I don't just FEEL that the way we do it is better I know it is better because I have done it both ways. In fact, I made a video where I contrasted both methods between two cases we made which were the same except that one was made with individual tubes and one with a padded interior. So I am well aware of the characteristics of both methods. Anyone can present their opinion and state their prefernces and I am equally allowed to address their comments. Not sure why you seem to feel that this is a problem.

While he didn't mention them, there are plenty of other ways that Whitten cases are both objectively and subjectively better than JB cases too so don't play like there isn't (and again vice versa is also true). Both are good products each with their own pros and cons that will appeal to different people according to their personal preferences and needs.
Feel free to list them and I will address them as listed. I believe that I have covered pretty much all that has been said so far but in case you have something not mentioned to list we can discuss it when you make a list. Such a list would be very helpful to those considering both brands. Many companies make such lists and I use them when considering what to buy.

Again I guess I don't see where the problem is here. Someone made a statement listing several things and I made a statement rebutting the points made according to my experience and knowledge of the subject.

And Whitten was the first for some of their things too.

Yes that is correct and I didn't say otherwise did I? Nor did I imply otherwise.

And you did and still do use lots of features that were first done by others. So what.

Also correct, "we stand on the shoulders of giants" so to speak. The SO WHAT part is when the statement is that a particular method by a brand is "genius" and in fact there are OBJECTIVELY better methods in use by another brand then that information should be communicated to the audience.

And while it changed in later years, honestly you were less innovative than most for a long while.

Oh, do tell? I am always interested in cue case history so please let me know where we were less innovative than others and for what period and exactly how. You made the statement now please fill it in with details.

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There are lots of good reasons to buy something made in the USA over something made in China, and there are some good reasons to go the other way at times too. Again, it all depends on what each individual person values but to play like there aren't some really good reasons to buy American over Chinese, and lots of them, is being incredibly insincere.

And I never said that there aren't. I merely said that the way the statement reads TO ME is a knock. Insincere? Play like there isnt? You are certainly reading into my statement far more than I said. This is ALL that I said in response to the comment made.

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Yep, lots of people value that quite highly, and that could have been the only thing he was considering so why knock him?

It's possible but I responded to what he did say. You are being silly if you don't see the KNOCK in the above statement. He could have said he prefers made in USA stuff. Perfectly fine as many people do have that preference. But what he actually said was to draw a contrast between a craftsman who allegedly does all the work himself and a craftsman with a team of people doing the work as designed by that craftsman in perjorative manner by stating INCORRECTLY that the work is "outsourced" to China. In fact we OWN our shop in China and it is a family business and the business was STARTED in my apartment while I was living in China. Nothing is outsourced and the cases aren't made in some OEM factory with my name stamped on them. If you can't admit that the statement is a knock then you are being deliberately obtuse because I know you are intelligent enough to understand the context of that usage.

I think it is reading into it a bit much to see that implication here. For him it could have only been about knowing exactly who was making his case and that it was only being made by a single craftsman.

And he could have said exactly that without the China card.

On a side note, while it may or may not be the actual case here, the odds do in fact very clearly say that you are more likely to get a quality product from a single American craftsman with decades of experience whose name is on the company and whose livelihood directly depends on it than you would from a group of random paid Chinese workers with no personal stake and who likely have much less than decades of experience.

And you know this how? Please share your data on this. Since you claim that the "odds are" is this just a personal guess or do you have some data? You know the experience level and capabilities of my staff? How do you know that my staff has no personal stake in the outcome? You don't. You are merely making general statements that sound good to you.

Just because Whitten is a quality product doesn't mean that other individual makers are doing quality work. There are giant factories in China producing world class goods with "random workers" who have no stake in the outcome other than continued employment. There are small shops in China producing world-class products. There are individual makers in China producing world-class products. Just like in America and in every country there is a spectrum of production quality that varies due to many factors. This thread is SPECIFICALLY about contrasting the work of TWO MAKERS. Whitten and JB Cases as stated in the title. So let's save the generalized discussion for somewhere else.

DJSTEVEZ mentioned that he has never heard of Whitten missing a deadline. I haven't either, but of course I don't know that it hasn't happened and would be seriously impressed if it never has. To be fair and paint a more accurate picture than you did above though, what I do know is that your company has quite a reputation (with tons of public accounts) of missing deadlines, often by very lengthy margins, as well as ignoring/missing/misplacing orders, along with inexcusably having some of the worst communication imaginable (including ignoring all communication from people about their orders for prolonged periods of time), all of which you've admitted to and don't dispute.

No, what we have is a VERY SMALL amount of people who complain about cases taking longer than they like. IF Joe Whitten is doing cases by himself then he must be very organized and not making that many cases. I am positive that he has the processes firmly established at this point so that he can produce as many cases as is humanly possible for one person. The IMPLICATION made was that Joe is on time all the time and we are not. In fact we are on time almost all of the time and in a very small amount of instances we are not. And OF those instances even fewer are actually because of negligence on our part.

Yes, I admit that I personally don't like to answer the phone. I like building stuff and thinking about building stuff and reading and tinkering and studying and discussing/debating. I don't like taking orders. So I push interested people towards my fully capable staff who can easily handle their needs. I have deliberately set up my company this way so that we CAN service a lot more customers than if I were the conduit.

I like how you throw in words like "worst" and "inexcusably". I don't know how it can be described as the worst when we have email chains that are dozens of emails long about a $300 case. Is it the worst to have built an online designer where customers can design to their heart's content with literally billions of color and construction combinations and buy when they are ready instead of waiting on someone to pick up the phone and have time for them?

I do admit my personal shortcomings in this area, publicly. I also offer the solution which is to contact us in one or more of the various ways that are available. Somehow 3000 people a year manage to get cases and a very small minority of people have problems getting what they want from us. And I am not happy about even that small number of people not getting satisfied but sometimes shit happens.

But all that aside, IF we compare apples to apples and IF the reported 18 month wait time for a Whitten is true, then waiting a few weeks longer than the ESTIMATED (not promised) current delivery time of 12-16 weeks for a JB leather case is still WAY WAY WAY better. Hell by that standard waiting 6 months longer is still better. But as I said, we come in on time the VAST MAJORITY of the time. Which I can easily prove by comparing order dates and delivery dates.

Actually in some ways the Whitten with the individual pvc tubes protects better. For example, if your case was propped up against something and a fat guy fell on it, or if it were run over by a car, the added protection from the additional individual tubes in the Whitten would structurally be far superior it would seem.

I guess you missed all the videos of me stomping on my personal case with thousands of dollars in cues in it. I guess you missed the posts where people ran over their JB cases and the cues survived. Since you seemingly did I will make a new thread and highlight those incidents. There is nothing about the individual tubes that is better than the padded "sack/sleeping bag" method we do. If there were then I would still be making cases with individual tubes.

In any event I am more than happy to invite you to come to my shop for comprehensive testing of both to define exactly what level of protection is offered by each method. Instead of saying "seemingly" you can then say say "definitely" like I do.

continued more.......
 
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But those things aren't very likely to happen you might say. You know what else isn't very likely to happen? Somebody accidentally or intentionally turning your case over upside down with the lid open to dump your cues.

Well, I certainly hope that people aren't INTENTIONALLY dumping their cues. You seem to like to make a lot of statements of fact that have no basis. The fact is that cues falling out of cases does happen. How often is unknown. Happened to me which is why I am even here. I bet a lot of you wish that it had never happened to me. Happened in front of Jerry Olivier as he was trying to show me a particularly nice cue that he had built for a sponsored player. At SBE the player tipped his case to get the cue out and all the cues came sliding out and all three of us dove for the cue parts and none of us could stop them from hitting the floor. The cue that Jerry had given to him a few hours earlier was now dinged up. On Jerry's behalf I set that player up with one of our cases and insured that at least the cues wouldn't be accidentally dumped on the floor again.

It may even be more likely to get stepped on or fallen on or run over than dumped upside down while open. To say yours protects better as a blanket statement is just incorrect. It protects better at some things, and not as well at others, and for that reason reasonable people could prefer one over the other according to their needs and preferences.

Well prove how it's incorrect then. Our case protects better and that's a fact. Again I invite you to come to my shop in Oklahoma City and test my cases against any other brand. You can live stream the testing and PROVE that what I said is not correct instead of just stating it here. Imagine how cool that would be to take that arrogant asshole John Barton down in his own shop live in front of the world? Let me know when you're coming and I will get the guest room ready.

Also not true. They are much more of a pain to get your cues into and out of for many people as an example.

It's painful to insert a cue into a hole? We can test that as well. But beyond that we are a CUSTOM shop so if a customer indicates that they have a hard time then we can BUILD the interior differently to accommodate their needs. AS WE ALREADY DO ON REQUEST. I will however make another video on this subject just to address this point.

And that is an incredibly important criteria for many people when it comes to who they would like to give their business to.

Correct, which is EXACTLY why I acknowledged that point.

Translation: only someone without much knowledge would buy a Whitten over my case. That simply isn't true though. They each have their very strong pros and cons, many of which having been mentioned in this thread, and each of the cases has more than their share of very knowledgeable people that prefer them as a result.

No, again you're being obtuse. I said that when evaluating which case to buy HAVING accurate information is important. When a person makes a decision based on KNOWLEDGE and DECIDES which trade-offs they can accept then it is an informed and justified decision. When someone posts INACCURATE information about a brand then it can lead to that brand being unfairly knocked or unfairly boosted in comparison to other brands. Again I remind you that the thread is titled WHITTEN vs JB CASES and was posted by a consumer interested in hearing about both. Anyone can give their opinions and facts and anyone else, INCLUDING ME, can address them.

Were you just searching for a thread where you could try to bash one of your biggest competitors and/or shamelessly pitch your cases to try to get sales, or what was the purpose for that search? Just curious.

Well first Whitten is not a big competitor. They are a co-existing brand that is ZERO threat to our business. Whitten sells every case he makes as do we. My biggest competitors are the knockoff brands who lie to their customers.

I don't need any more sales. We have all that we can handle. I came across the thread because of a post on Facebook touting Whitten above us and I was searching for Whitten's website. Normally I would answered when the post first appeared but I do miss some from time to time. I normally do not think about Whitten or any of my colleagues in the high-end case space and generally only mention them AFTER someone else has compared us inaccurately to them.

I can't know your intent but due to your wording and the way you went about it it didn't come across that way, at least to me. It came across as you finding an excuse to be able to try to trash one of your competitors, and an excuse to advertise and shamelessly plug your own product with a thinly disguised long sales pitch to try to get some sales.

Trash? I know more about how a Whitten case is built than anyone here because I have taken them apart, repaired and rebuilt them. Giving accurate and truthful facts about the differences compared to our work isn't trashing them. In fact I said clearly that Whitten cases are excellent and that my main issue is the lack of a padded interior. Which is my main issue with ANY brand that doesn't have a well-made padded interior.

Shamelessly "plug" my own brand in a thread SPECIFICALLY created by a customer asking SPECIFICALLY about how our brand compares to another brand? If I am not supposed to promote my brand in a thread like this in detail where SHOULD I be promoting it?

Thinly disguised sales pitch? There is no disguise. In a thread asking for comparison everything I say is a CLEAR sales pitch for our work. As I said though we don't NEED more sales at this time but that is no reason not to present accurate and detailed information about our work. Information that perhaps many did not know before reading this thread.

If the choice is between a Whitten and a JB Case then I will give as much information as I have in as much detail as I want to in order to let the prospective customer know why I think that the JB Case should be their choice. If we don't get the order then it won't be because the customer didn't have all the important information. Also, I don't just write for one person, I write for the readers. Just as you can criticize me and make statements of fact that are either untrue, inaccurate, or unsupported generalizations, I can rebut any point made and the readers can decide.

If people decide that I am an asshole and vow to never buy our case because they don't like how I present our products then that's their choice. I don't pander to people's feelings. I present the facts as I know them and let people choose as they wish to.

I like how someone else said it, "I don't care if JB is an asshole because I don't have to live with him. I want the best protection for my cues and that's what I get in a JB Case."

But I am really not an asshole. Just really passionate about making cool and protective cases.
 
Maybe ten years ago I was shopping for a real nice leather case at Super Billiards Expo. JB was an absolute arrogant snot. Whitten family were both nice and helpful. Guess where I spent my money.
File this under not likely. I am confident, not arrogant. Anyone can post something like this and there is absolutely no way to prove that it happened or didn't. I can tell you FOR SURE though that I have helped hundreds of people at shows. Ask Al Leon, he watched me take a case that isn't even ours and spend a couple hours fixing it for a visitor to our booth. I am different. I am not arrogant but I do know my shit and if you somehow felt bad about an interaction with me at a show then it wasn't likely intentional. Sometimes it is though as I have no problem telling someone that I don't want their business. Maybe that was you.
 
If you do then there are willing buyers. The next owner will also have a lifetime warranty.

It's cute that you call factual information petty. It's ok with you if false information about our products is stated but not if I rebut those statements?

Sell your JB Case. Will make a down payment on a Whitten. Which you will likely be very happy with because Joe Whitten is a truly classy person who would never compare his cases to others. Doesn't have to since they are a 30+ year old business with a long waiting list. People don't buy Whitten cases for their renowned protection or broad custom choices. They buy them to own a Whitten.

And a Whitten is a truly fine example of the art of casemaking. To me a Whitten with our interior would be an amazing case. In fact I get asked often if our interior will work in a Whitten and I have to explain that the construction method of a Whitten will not allow for a simple replacement of the interior.

Anyway, you're right, I am petty in the sense that details are important to me. I think that the fact that a pool cue rattles inside of a case is a detail worth talking about.

I think that a cue being able to easily and quickly slide out of a case that is inverted is a failure on the part of the maker.

The very reason that I make cases is because that is what happened to me when I bought a case which allowed the cues to slide out easily. I was 21 then and focused on the "cool" factor of the case over the boring look of the case I previously had. That case was a Joe Porper "Protect-a-Cue" case which featured tapered cavities that held the cues securely in place.

After my cue was damaged I decided to rebuild the interior of my "cool" case to make it work like my "boring" one. And I just kept going after that.

So that's my perspective and I am perfectly fine with you not liking how I choose to confront false information about our cases or false information about our competitor's cases. Doesn't matter if that information is four days old or four years old. I found it through an Internet search and chose to respond because the information is important regardless of when it is transmitted.

A person considering a cue case today needs to hear all sides to make an informed choice in my opinion. If I had seen this post four years ago I would have responded to it in the same manner.
From a casual reader's perspective:
Poster says he's not a fan of the internal lining, says a bunch of positive things about the case he owns and likes, doesn't really say anything negative about your brand.
You come through with a video saying "this guy says he doesn't like my wha what did he call it my sleeping bag!! he says he doesn't like my sleeping bag well here i'll prove it's better" *flips 2 cases upside down and goes on rants about the objectiveness of how everything he does is superior*
You certainly make a good case, I don't really see anyone saying otherwise, but this whole ordeal is...comical and yes, in my opinion, comes off as petty. But you do you!
I'm out, have fun
 
From a casual reader's perspective:
Poster says he's not a fan of the internal lining, says a bunch of positive things about the case he owns and likes, doesn't really say anything negative about your brand.
You come through with a video saying "this guy says he doesn't like my wha what did he call it my sleeping bag!! he says he doesn't like my sleeping bag well here i'll prove it's better" *flips 2 cases upside down and goes on rants about the objectiveness of how everything he does is superior*
You certainly make a good case, I don't really see anyone saying otherwise, but this whole ordeal is...comical and yes, in my opinion, comes off as petty. But you do you!
I'm out, have fun
a rant? It's ok to prefer one thing over another. It's equally ok to demonstrate the differences between things.
 
a rant? It's ok to prefer one thing over another. It's equally ok to demonstrate the differences between things.
Several rants? It is ok to demonstrate the differences between things. It's ok to think this thread is full of rants. It's also ok to think that you don't realize when something is subjective rather than objective. But again, you do you.
 
Maybe ten years ago I was shopping for a real nice leather case at Super Billiards Expo. JB was an absolute arrogant snot. Whitten family were both nice and helpful. Guess where I spent my money.

There are a few people that are "good people" but you need to take a few things in stride of what they say and do. Barton is one of those people, and if you ever talked to Chris from Outsville he has a pretty similar personality but is still an upright type of guy and both are really trying to make a better product with quality vs so-so quality that is marked up for branding (cough -- Predator -- cough). I have talked to both several times and basically just chat like you would with a buddy at a bar when everyone is ribbing and making jokes at the other person yet are still friends. I always tell the people I hang out with at pool halls, if I'm not making fun of you right to your face, it means I probably don't like you so make fun of you for real behind your back LOL
 
Both make great cases.
I think it comes down to the look you might like more. Or if made in USA is important. Also how tight of a fit you might like. JB leads all case makers in that area.
Can’t go wrong with either. There are far worse choices out there.
 
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Several rants? It is ok to demonstrate the differences between things. It's ok to think this thread is full of rants. It's also ok to think that you don't realize when something is subjective rather than objective. But again, you do you.
I am pretty sure I have a very firm concept of subjective and objective.

Subjective opinion. I like x-interior style over y-interior style. Just my feeling.

Objective fact: y-interior protects better than x-interior.
Evidence supplied.

As for what is/is not a rant I am perfectly happy to agree to disagree.

I will do me. That's exactly why I have set up my business the way I have. The first 13 years I had to eat a lot of shit and hold back a lot of of fear of losing orders.

Now I don't have to do that. I have set up my business so that we are not beholden to a few large customers and instead we serve 2000 customers a year.

So if my "petty rant" turns you off and you publicly state your absolute disgust with me and you vow to never touch a JB Case again then it will be ok. When you decide to sell your JB Case you will find a willing buyer and never need to look back.

You can then tell everyone about how awful John Barton is and warn them off our work. That's absolutely your natural born right to do.

My job was to build you the best case we could with zero regard for how you might feel about me personally. We did that. Whether you decide to continue using it for whatever reason is your choice.

I mean I get it that people generally like to deal with people that they personally like. If I have two equal choices in a product and one is sold by someone I really like I will give them my business.

But if I really need a certain level of performace and there is only one choice and the seller isn't "nice" then I just get it and don't worry about being friends with the seller.

That's just how life works.
 
I am pretty sure I have a very firm concept of subjective and objective.

Subjective opinion. I like x-interior style over y-interior style. Just my feeling.

Objective fact: y-interior protects better than x-interior.
Evidence supplied.

As for what is/is not a rant I am perfectly happy to agree to disagree.

I will do me. That's exactly why I have set up my business the way I have. The first 13 years I had to eat a lot of shit and hold back a lot of of fear of losing orders.

Now I don't have to do that. I have set up my business so that we are not beholden to a few large customers and instead we serve 2000 customers a year.

So if my "petty rant" turns you off and you publicly state your absolute disgust with me and you vow to never touch a JB Case again then it will be ok. When you decide to sell your JB Case you will find a willing buyer and never need to look back.

You can then tell everyone about how awful John Barton is and warn them off our work. That's absolutely your natural born right to do.

My job was to build you the best case we could with zero regard for how you might feel about me personally. We did that. Whether you decide to continue using it for whatever reason is your choice.

I mean I get it that people generally like to deal with people that they personally like. If I have two equal choices in a product and one is sold by someone I really like I will give them my business.

But if I really need a certain level of performace and there is only one choice and the seller isn't "nice" then I just get it and don't worry about being friends with the seller.

That's just how life works.
Novella-length responses and have to have last word. Just two of the reasons i had my JB repaired by a local boot/luggage repair guy. Shipping alone would have been around 70bux. Local dude fixed it for $25. i'm sure there's going to be a five paragraph response to this. LOL. if so i ain't reading it.
 
Novella-length responses and have to have last word. Just two of the reasons i had my JB repaired by a local boot/luggage repair guy. Shipping alone would have been around 70bux. Local dude fixed it for $25. i'm sure there's going to be a five paragraph response to this. LOL. if so i ain't reading it.
Where are you shipping from? Good idea to have it repaired locally. Since we haven't invented teleportation yet we can't get around shipping costs. However our policy is that when we repair/replace a case under warranty we pay the shipping back to the customer.

We often will send a label to customers as long as they are willing to pay the shipping. Generally the shipping is about $25 using our ups account.

As for your criticism of how much I write..... No one forces you to read anything I write. I don't write for your attention span. I write for those who want to read.

Wait I have two paragraphs more.......
 
Well I own the following Cases if memory is right. In no particular order.

Porper so so.⭐⭐

Swift heavy, and built to withstand nuclear war.⭐⭐⭐⭐

Ron Thomas very good.⭐⭐⭐⭐

Jim Mernick was disappointed.⭐⭐

GTF Great.⭐⭐⭐⭐

Whitten.⭐⭐⭐⭐

JBCases lots of friendly features, and choice galore.⭐⭐⭐⭐⭐

George.⭐⭐⭐

Rusty Melton. Great construction, pretty.⭐⭐⭐⭐

Jack Justice, pocket unfriendly, but functional art.⭐⭐⭐⭐

Everyone has likes, and dislikes. Perfect Case. Not sure there is Perfect, but close to perfection is possible.
 
Both make great cases.
I think it comes down to the look you might like more. Or if made in USA is important. Also how tight of a fit you might like. JB leads all case makers in that area.
Can’t go wrong with either. There are far worse choices out there.
Exactly. One can do much much worse than a Whitten. We can make the case as loose as a person wants but I personally will refuse to make it so loose that a cue can just slide out if the case is inverted without having the customer sign a disclaimer that they are forgoing the padded protection that we do as a standard feature.

I could build cases that look exactly like Whitten cases and I have been asked to several times. Only once have I acquiesced and built a lid that had a similar look to a Whitten. It looked very nice as it should since Whitten created a beautiful design. But the rest of the case was built to our specs and I tell people if they want the look of a Whitten they should buy a Whitten.

I have said what I said about cue protection and I stand by it. That said there is no epidemic of cues being damaged as a result of using Whitten cases that I am aware of so I fully agree that a user who is happy with the pockets and the build of a Whitten is going to be very happy with it.

I just feel that in a thread where the focus is to compare the brands I have a duty to show off what we offer in detail.
 
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