Cuemaker Ethics

daytonajoe

daytonajoe

Deceased
I was gonna let this slide but I have waited and waited and sent several PM's in reference and no response!!

A while back there was a cuemaker that posted some cues for sale here on the board. Several people, myself included responded. I have not gotten any response to my PM's and several of the buyers received defective/ shoddy workmanship cues and were told to either return them fore repair, or had their money refunded.

I am wondering why nobody has spoken up that did receive a cue, and commented on the results?

I am also wondering that although the cuemaker refered to my cue in a post, he has not responded to any PM's I have sent him?

This board and it's members deserve better treatment than this maker has given. I will not post his name here, unless others wish to pipe in.

On the other hand I need to commend those that deserve our support, or at least the ones I have had excellent dealings with...

Murray Tucker, Willie Cue, Divieney Cues, Joe Gold, Blud, Dave Jacoby, Jack Kopman, Jerry Rauzhauen, DZ, Bobby Jett, and John Collins and the gang @ Sterling

Please add to these comments so we can establish a list of those that Deserve our $$$$$

Support those that support the game and the playerz !!


Regards,
Joe
 
DaytonaJoe,

You may want to contact the cuemaker via email or phone. He may not be checking the message boards. PM me if you need his contact info..

Joe
 
Not True

No he has checked his Pm's and is a member on this board, so it is not spam

I know he has read his Pm's and several members here have sent me messages and e mails regarding the condition of what they were shipped and returned.

It's kinda like you don't Sh*t in the bed you lie in!!
 
maybe the cuebuilder has his pm alert turned off.

maybe the other customers were appropriately compensated for, and aren't commited to consumer rights as you are. i think you are right to speak up, btw. this forum serves many purposes, rip-off alerts being one.

pm me who the cuemaker is, because I'D sure like to know if no one else cares.
 
daytonajoe said:
I was gonna let this slide but I have waited and waited and sent several PM's in reference and no response!!

A while back there was a cuemaker that posted some cues for sale here on the board. Several people, myself included responded. I have not gotten any response to my PM's and several of the buyers received defective/ shoddy workmanship cues and were told to either return them fore repair, or had their money refunded.

I am wondering why nobody has spoken up that did receive a cue, and commented on the results?

I am also wondering that although the cuemaker refered to my cue in a post, he has not responded to any PM's I have sent him?

This board and it's members deserve better treatment than this maker has given. I will not post his name here, unless others wish to pipe in.

On the other hand I need to commend those that deserve our support, or at least the ones I have had excellent dealings with...

Murray Tucker, Willie Cue, Divieney Cues, Joe Gold, Blud, Dave Jacoby, Jack Kopman, Jerry Rauzhauen, DZ, Bobby Jett, and John Collins and the gang @ Sterling

Please add to these comments so we can establish a list of those that Deserve our $$$$$

Support those that support the game and the playerz !!


Regards,
Joe
Click to expand...

Another name that deserves our money would be Mike Webb, and im sure most on here will agree as he does post here often with his insight and also does fantastic work..............
 
daytonajoe said:
I was gonna let this slide but I have waited and waited and sent several PM's in reference and no response!!

A while back there was a cuemaker that posted some cues for sale here on the board. Several people, myself included responded. I have not gotten any response to my PM's and several of the buyers received defective/ shoddy workmanship cues and were told to either return them fore repair, or had their money refunded.

I am wondering why nobody has spoken up that did receive a cue, and commented on the results?

I am also wondering that although the cuemaker refered to my cue in a post, he has not responded to any PM's I have sent him?

This board and it's members deserve better treatment than this maker has given. I will not post his name here, unless others wish to pipe in.

On the other hand I need to commend those that deserve our support, or at least the ones I have had excellent dealings with...

Murray Tucker, Willie Cue, Divieney Cues, Joe Gold, Blud, Dave Jacoby, Jack Kopman, Jerry Rauzhauen, DZ, Bobby Jett, and John Collins and the gang @ Sterling

Please add to these comments so we can establish a list of those that Deserve our $$$$$

Support those that support the game and the playerz !!


Regards,
Joe
Click to expand...

This cryptic post is useless without a name.
 
Problem with this

Fat Ivory said:
This cryptic post is useless without a name.
Click to expand...


The problem I see with this is if you are on this board and you are buying a lot of cues from different cuemakers that this type of post could be construed against maker X when you were really posting about maker Y. I posted awhile back and that was the last thing I wanted- for people to mistakenly think I was talking about a particular cuemaker.

With that being said- I have a hypothesis about who he talking about because the thread was not to long ago and the poster was pretty ascerbic in his response to get one of the cues.
_____________________________________


Also, he requested names of good transactions:

1. Rick Howard- great guy- great maker
2. Pete Ohman- solid and emails you about the cue- just solid
3. Layani- great to work with
4. Josey- first rate all the way
5. Nitti- super nice and great cue

Note: none of these cuemakers were the subject of the Opinions in Re Flaws in a new cue post.
 
Ok... I will chime in on this...

Richard Black: I have owned 4 different RB's and they were all top notch cues and I have spoken to him and Ardis (his wife) numerous times on the phone and sent many e-mails and letters... and he always gave me great customer service and attention. I highly recommend his cues (they have an amazing hit!) and his service.

Scot Sherbine: I just got one cue restored and 3 shafts from other cues re-tipped and I must say that Scot produces flawless work from his shop. I had some difficulty contacting him at times, but other than that I give him two thumbs up.
 
Last edited:
Call G Force for all your detective needs!!!

I have responded to many PM's and the name will be released shortly,,,,
(and I did say shortly not Shorty) !!

Only the name will not Be Changed to Protect the Guilty !!
 
Some helpful advice

daytonajoe said:
Call G Force for all your detective needs!!!

I have responded to many PM's and the name will be released shortly,,,,
(and I did say shortly not Shorty) !!

Only the name will not Be Changed to Protect the Guilty !!
Click to expand...


This is some wisdom that was passed upon to me in my situation- just pick up the phone and give the guy a call. Also, I have not seen any of the other people who purchased the cues posting on this subject. What is that? (Rhetorically)
A
 
Cue Shopper Ethics??

Wow Joe! You seem intent to drag me through the coals! I did receive a few PM's from you, not several, that I can find, about the special I ran on the excess DCC cues I had. As I explained in my first response (which you say you didn't receive, even though you responded to it) When I posted the offer on AZB I was swamped with pm's, emails and even phone calls as late as 1:30 AM. Your initial pm expressed an interest but had questions regarding different cues. By the time I sorted through the messages I had committments for all of the cues. I probably should have contacted you by PM at that point but instead I posted in the original thread, that I'd sold all of the cues and thanked everyone for their support.

The next thing I know, you post in the forum that I'd ignored your pm's and was being unfair in who I let have the cues. I think "inside trading" was the term you used.

I then sent you another PM or email (which you say you didn't receive, but did respond to) apologizing for the fact that I'd been overwhelmed by the response and had sold all of the cues before I could answer the specific questions you'd had about a couple of them. I rememberd a comment you'd made that you wish you'd gotten in, in time, to get the ebony cue. So in an attempt to appease you and try to rectify the situation I offered to make you up a Macassar Ebony version of the DCC cue, to your specs, at the special offer price. The next message I had from you said you'd prefer a birdseye maple one with a "cinnamon" stain. I explained in a subsequent message that the cue you thought looked like it had a "cinnamon" stain, had in fact been a darker piece of maple and the stain I'd used was actually black. I told you that I could not guarantee that I could stain a cue that would look like it was a "cinnamon" color. Different pieces of wood stain differently than others and I didn't think the original cue you refered to looked "cinnamon" to me so I didn't know how to handle that request other than how I explained it. Frankly I was waiting for an answer from you on how you wanted to proceed. I may have been confused by your intentions, but, if you had a problem with me, why not call or contact me instead of trashing me on the forum? I was trying to bend over backwards to please you, not trying to rip you off in any way!

As far as feedback, There was one post that I saw in regards to the cues received.
http://forums.azbilliards.com/showthread.php?p=283699#post283699
if you go to post #35 you'll see the only public post thye received. I did receive very positive feedback from a couple of the purchasers via email and also had two cues returned for different reasons. The people who chose to return the cues were refunded their money ASAP and seemed very satisfied with the way the transaction was handled. The funny thing is I think the cue you called "cinnamon" is one of the ones I have back. I haven't had time to check over the cue and see what the problem was, but it's more than likely something easy to fix if you're still interested in that cue.

Joe, I'm running a "ONE MAN SHOP"! Every thing that gets done has to be done by me. Every time the phone rings, I'm the one who stops what I'm doing and answers it. When someone has questions, or requests for pictures, or just wants to talk to a cuemaker via the internet or phone, I'm the one who has to make time to answer those. I'm also the one who has to order supplies, do design work in cad/cam programs, do repair work for locals who drop by at all hours (even though I clearly tell everyone to call for an appointment first) take passes on shaft wood, repair and modify machinery and even occasionally make some cues. I'll be the first to admit that it can be overwhelming at times, especially when you're a newly wed trying to have some kind of a life outside of the shop! If you think I'm doing all of this for the money, you haven't a clue about this business. I do it because I love the work, but I have to admit that it's getting harder and harder to make that statement, when I have to drop what I'm doing to defend my actions when a simple email or phone call would have gotten an answer.



just more hot air!


Sherm



daytonajoe said:
I was gonna let this slide but I have waited and waited and sent several PM's in reference and no response!!

A while back there was a cuemaker that posted some cues for sale here on the board. Several people, myself included responded. I have not gotten any response to my PM's and several of the buyers received defective/ shoddy workmanship cues and were told to either return them fore repair, or had their money refunded.

I am wondering why nobody has spoken up that did receive a cue, and commented on the results?

I am also wondering that although the cuemaker refered to my cue in a post, he has not responded to any PM's I have sent him?

This board and it's members deserve better treatment than this maker has given. I will not post his name here, unless others wish to pipe in.

On the other hand I need to commend those that deserve our support, or at least the ones I have had excellent dealings with...

Murray Tucker, Willie Cue, Divieney Cues, Joe Gold, Blud, Dave Jacoby, Jack Kopman, Jerry Rauzhauen, DZ, Bobby Jett, and John Collins and the gang @ Sterling

Please add to these comments so we can establish a list of those that Deserve our $$$$$

Support those that support the game and the playerz !!


Regards,
Joe
Click to expand...
 
Last edited:
only reply

This is the response I got from you and the only one you responded to was my post on the board, not any of the PM's I sent ... Not to this one or the fololowing 3 I sent!!!

Re: special
--------------------------------------------------------------------------------

Joe,
Anyway, I don't want you pissed off about my mistake, so if you want I'll build you a Macassar Ebony Merry Widow, with or without the DCC logo at the special price! I think you said you were disappointed that you missed the ebony cue, so hopefully this will satisfy you!
Sorry for the mixup! Let me know if you want me to proceed and what specs you prefer.

Sherm[/quote]

Sherm,

I got pissed off when I saw cue dealer had gotten in on the deal and didn't see him in the thread. Nothing personal towards you.

I would appreciate to obtain one of these with the Logo to add to my collection. I was unable to attend this year due to working at the Windy City open with Bob and Eydie.

I just picked another Judd Fuller in ebony on the way home from the office so.... Would the same deal be available for what was listed as #3 (looked like a cinnomon stain) with a matching butt? Also what is your shaft size (12.5 MM?) ? , and recommended wrap color?

Please advise and i will send a deposit or payment which ever you prefer, in the form of a money order. I hate the paypal fees. Alos give me mailing address for $$

Thank You,
Joe
-----------------------------------------------------------------
I have received several PM;s from buyers who felt the cues were sub standard, and was wondering why they hadn't spoke up after seeing how your customer service was!

Stop sniffing those fumes! You never sent me anything about the stain color or anything else I asked. Next thing I know you have a message on the board that we had to work out the details.

Also I believe you got back more than 2, I know of 3 of the cues you listed had issues and some shafts and strange vibrations!!

Obviously no body else wanted to spell out their issues, but I do know the cue building business, and the non-profit aspect of it, But how can you knowingly sell and ship cues that are not the quality people expect. I have over 20 cues in my collection and not any more than 2 from any builder. I was hoping to add another but want to insure the value of what I spend my $$$ on !!!
 
Compliment

cuesmith said:
Wow Joe! You seem intent to drag me through the coals! I did receive a few PM's from you, not several, that I can find, about the special I ran on the excess DCC cues I had. As I explained in my first response (which you say you didn't receive, even though you responded to it) When I posted the offer on AZB I was swamped with pm's, emails and even phone calls as late as 1:30 AM. Your initial pm expressed an interest but had questions regarding different cues. By the time I sorted through the messages I had committments for all of the cues. I probably should have contacted you by PM at that point but instead I posted in the original thread, that I'd sold all of the cues and thanked everyone for their support.

The next thing I know, you post in the forum that I'd ignored your pm's and was being unfair in who I let have the cues. I think "inside trading" was the term you used.

I then sent you another PM or email (which you say you didn't receive, but did respond to) apologizing for the fact that I'd been overwhelmed by the response and had sold all of the cues before I could answer the specific questions you'd had about a couple of them. I rememberd a comment you'd made that you wish you'd gotten in, in time, to get the ebony cue. So in an attempt to appease you and try to rectify the situation I offered to make you up a Macassar Ebony version of the DCC cue, to your specs, at the special offer price. The next message I had from you said you'd prefer a birdseye maple one with a "cinnamon" stain. I explained in a subsequent message that the cue you thought looked like it had a "cinnamon" stain, had in fact been a darker piece of maple and the stain I'd used was actually black. I told you that I could not guarantee that I could stain a cue that would look like it was a "cinnamon" color. Different pieces of wood stain differently than others and I didn't think the original cue you refered to looked "cinnamon" to me so I didn't know how to handle that request other than how I explained it. Frankly I was waiting for an answer from you on how you wanted to proceed. I may have been confused by your intentions, but, if you had a problem with me, why not call or contact me instead of trashing me on the forum? I was trying to bend over backwards to please you, not trying to rip you off in any way!

As far as feedback, There was one post that I saw in regards to the cues received.
http://forums.azbilliards.com/showthread.php?p=283699#post283699
if you go to post #35 you'll see the only public post thye received. I did receive very positive feedback from a couple of the purchasers via email and also had two cues returned for different reasons. The people who chose to return the cues were refunded their money ASAP and seemed very satisfied with the way the transaction was handled. The funny thing is I think the cue you called "cinnamon" is one of the ones I have back. I haven't had time to check over the cue and see what the problem was, but it's more than likely something easy to fix if you're still interested in that cue.

Joe, I'm running a "ONE MAN SHOP"! Every thing that gets done has to be done by me. Every time the phone rings, I'm the one who stops what I'm doing and answers it. When someone has questions, or requests for pictures, or just wants to talk to a cuemaker via the internet or phone, I'm the one who has to make time to answer those. I'm also the one who has to order supplies, do design work in cad/cam programs, do repair work for locals who drop by at all hours (even though I clearly tell everyone to call for an appointment first) take passes on shaft wood, repair and modify machinery and even occasionally make some cues. I'll be the first to admit that it can be overwhelming at times, especially when you're a newly wed trying to have some kind of a life outside of the shop! If you think I'm doing all of this for the money, you haven't a clue about this business. I do it because I love the work, but I have to admit that it's getting harder and harder to make that statement, when I have to drop what I'm doing to defend my actions when a simple email or phone call would have gotten an answer.



just more hot air!


Sherm
Click to expand...


I had figured that you contacted him about building him a cue at the same price as the DCC cues. I was not sure but from the posts I thought that was the way you were going. I thought that was a classy thing to do Sherm.
 
Sherm's Defense

In Sherm's defense. He took care of me with the issues that I had with my cue. He was prompt and very courteous.
I thought that he handled my situation very professionally and have nothing negative to say about my transaction.

Sherm, Thanks for the speedy resolution. I really appreciate it.


Peace,

Joe
 
Dieckman Sayzzzzz

Hay, do any of you out there know what an OXYMORON izzzz ???

One example is when you join the words CUE MAKER with ETHICAL...now if the guy claims he BUILDS CUES rather than makes them, then you have a chance, that is of not having an oxymoron, just a chance.

One rule of thumb is that the farther away you are from your cue builder, the crummier the work will be. SUPPORT YOUR LOCAL CUE BUILDER, don't call me up and think I can over the phone build you the perfect Magik Wandzzzz......we have to at least play a few games first, see what you can do against a decrepit 60 YEAR OLD MAN.......

But ETHICS and CUE BUILDING, well, please try not to use them in the same sentice {sp}---you will just be showing other what a fool you are.
cheers,
The Dieckmaniac, Builder Of Magic Wandzzzzz
 
Magik Wandzzzzz said:
Hay, do any of you out there know what an OXYMORON izzzz ???

One example is when you join the words CUE MAKER with ETHICAL...now if the guy claims he BUILDS CUES rather than makes them, then you have a chance, that is of not having an oxymoron, just a chance.

One rule of thumb is that the farther away you are from your cue builder, the crummier the work will be. SUPPORT YOUR LOCAL CUE BUILDER, don't call me up and think I can over the phone build you the perfect Magik Wandzzzz......we have to at least play a few games first, see what you can do against a decrepit 60 YEAR OLD MAN.......

But ETHICS and CUE BUILDING, well, please try not to use them in the same sentice {sp}---you will just be showing other what a fool you are.
cheers,
The Dieckmaniac, Builder Of Magic Wandzzzzz
Click to expand...


Dennis, Would you mind deciphering that rather cryptic post! Just what the hell do you mean by that?


Just more hot air!

Sherm
 
on his web page

Pretty apparent by reading his web page. He is a man that places great value on words and wording.

I once had a competitor that would run off customers if they didn't use the terminology that he liked. I figured they could talk how they wanted to as long as they were paying cash!

Hu



cuesmith said:
Dennis, Would you mind deciphering that rather cryptic post! Just what the hell do you mean by that?


Just more hot air!

Sherm
Click to expand...
 
i personally know of 3 cues sent back from people...and cues don't magically all go warp in the mail.

that's all i need to say,
Hustla
 
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