defect

havoc

AzB Silver Member
Silver Member
on a production type cue,do you consider something that does not effect playability,something thats cosmetic a defect that you would complain about?
 
I would complain period. It affects the resale value even if you kept it in great condition.
 
I was using a predator 5K3 for awhile. The bumper on it looked like it was put on very sloppily. I mean, the edges where the rubber met the cue had these jagged edges that were relatively minor in the greater scheme of things but very noticeable nonetheless. Note, I had bought the cue new. It didn't effect play at all, the rest of the cue was great. But this one little minute detail affected my mental game. I always found myself looking at the bumper w/ disgust. I'd miss a vital shot, and I'd look at the bumper and curse. I'd lose a game and demand a rematch explaining to my opponent that the bumper was to blame. Everytime I played and my opponent made a shot, even terrible ones, I found myself heavily tapping the bumper on the floor... just to make that SOB(the bumper) feel some pain. Eventually, I scheduled an appointment with a psychiatrist for counseling on the recomendation of a practice partner and after being prescribed a combination of celexa, buspar among other prescription drugs... Well, the predator hits f****** fantastic.

Just kidding, I bought a Bob Frey sneaky pete and love it... sold the predator.
 
reason

well it is a good reason to by another, custom cue. pool is a mental game!!lol:)
 
Good Humor!

That post is hilarious and too true for some people! To reply to the original post, it depends on what "production type cue" means. Cheap sticks to bang around with, if it doesn't affect play I don't care. A production cue for the same dollars I can buy a well made lower priced custom for, I expect similar quality.

To put it another way, I rarely complain about my points being painted on poorly or crooked decals. I did haul a cue back when the chaser lights in the butt quit working on the second trip to the bar!

Hu


thedude said:
I was using a predator 5K3 for awhile. The bumper on it looked like it was put on very sloppily. I mean, the edges where the rubber met the cue had these jagged edges that were relatively minor in the greater scheme of things but very noticeable nonetheless. Note, I had bought the cue new. It didn't effect play at all, the rest of the cue was great. But this one little minute detail affected my mental game. I always found myself looking at the bumper w/ disgust. I'd miss a vital shot, and I'd look at the bumper and curse. I'd lose a game and demand a rematch explaining to my opponent that the bumper was to blame. Everytime I played and my opponent made a shot, even terrible ones, I found myself heavily tapping the bumper on the floor... just to make that SOB(the bumper) feel some pain. Eventually, I scheduled an appointment with a psychiatrist for counseling on the recomendation of a practice partner and after being prescribed a combination of celexa, buspar among other prescription drugs... Well, the predator hits f****** fantastic.

Just kidding, I bought a Bob Frey sneaky pete and love it... sold the predator.
 
You get what you pay for. If you buy a cheap stick, expect some flaws. If you pay large for an instrument. you expect perfection. If it has imperfections, hell yes. Raise the roof.
 
the answere is simple dont buy it. If it has problems you dont like then whats to think about?, its a production cue therefore there are alot more of them to pick over until you find one that is up to your standards. Now when your buying custom cues then its a different story.
 
havoc said:
on a production type cue,do you consider something that does not effect playability,something thats cosmetic a defect that you would complain about?

I would contact the retailer if I were you, because whoever sold you the cue should have also inspected it. I am a retailer, I have between 150 to 200 production and customs in cases for sale every day. I personally inspect ever cue that I receive from a manufacturer, I hit a ball or two to check the cues sound, I visually inspect the cue for any defects in manufacturing. If defects are found I take good photo's and contact the manufacturer, if the problems are very minor, I will ask for credit on my next order, and then sell the cue as a second at a discounted price, making sure the customer is aware of the problem. If the problem is major the cue is sent back to the manufacturer for refund or replacement.

Note to what I said above, by doing business in this manner the manufacturers insure that my orders are checked for quality before shipment. My customers have nothing to complain about because they are made aware of any existing issues with the cue. I totally believe in honesty, this is the way to build a good reputation in any industry. In addition a customer contacting a manufacturer directly will never get the service that a retailer will who buys thousands of dollars worth of cues on a annual basis.

Oh and by the way, I do make occasional mistakes, I am human, and if a customer comes back later with a problem I missed that obviously was not their fault, I will still correct or replace the item if it is done within a reasonable time frame. I am also grateful for someone who would come back and trust me to take care of the situation, without all the bad mouthing behind my back!!!!!!;) In my opinion this is the only way to do business!!!!!!!!
 
lol

ShootingArts said:
That post is hilarious and too true for some people! To reply to the original post, it depends on what "production type cue" means. Cheap sticks to bang around with, if it doesn't affect play I don't care. A production cue for the same dollars I can buy a well made lower priced custom for, I expect similar quality.

To put it another way, I rarely complain about my points being painted on poorly or crooked decals. I did haul a cue back when the chaser lights in the butt quit working on the second trip to the bar!

Hu

ahh yes,i think i shot you before.
 
lucasi

well i've owned this stick for almost a year.

the other day i noticed on one of the points the veneer runs off line from the edge.

this isn't a 500.00 stick but it isn't a 50.00 one either. part of me wants to take it back and then part of me feels i'm being a crybaby.
 
havoc said:
well i've owned this stick for almost a year.

the other day i noticed on one of the points the veneer runs off line from the edge.

this isn't a 500.00 stick but it isn't a 50.00 one either. part of me wants to take it back and then part of me feels i'm being a crybaby.

I kinda think you waited too long, but, I am truly interested now, what brand is it, and please what did you pay for it?
 
manwon said:
I kinda think you waited too long, but, I am truly interested now, what brand is it, and please what did you pay for it?

it's a lucasi le 27.i paid $210.00 for it.
 
havoc said:
well i've owned this stick for almost a year.

the other day i noticed on one of the points the veneer runs off line from the edge.

this isn't a 500.00 stick but it isn't a 50.00 one either. part of me wants to take it back and then part of me feels i'm being a crybaby.


i have bushkas that arnt perfect and they play awesome, better than i will ever be able to play, FWIW, ebnjoy your self
 
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