Once again, let me explain something to you now. Enclosed trailers do not have an inside ceiling height of about 7ft, because that's how much room you need to run a 9ft Diamond up a ramp into the back of a trailer, as well as a box truck! Secondly, a 26 foot box truck has the ceiling height, but then again, why would anyone use a 26 foot box truck to deliver 3 pool tables? I guess I could have a custom made trailer to haul around the tables...are you paying for it? Oh, did I mention that sometimes I load the tables with a fork lift and sling onto the trailer because of lack of room to run them up a ramp? And one other thing, yes I live in Washington State, but I work all over the United States delivering these Diamond tables, because no one else will, that's why! Were you offering to start delivering, installing, setting up, recovering these tables as well? Or are you just offering to halfass do the job by showing up with a table on one of your BIG trucks and tell the customer that "I'm here, come and get your pool table, I'm just the driver, I don't install tables, Oh, and by the way...do you have a fork lift to get YOUR pool table off my truck"!hoosier_cues said:
pooltableproCP said:
Do yourself a favor, get an education about this kind of business, CALL every billiards business listed in your phone book directory and ask everyone of them these 2 questions for me...okay?hoosier_cues said:
Were the tables fully assembled and weigh 1,300 lbs? And for your information the table I delivered to Gary DIDN'T get wet. As far as the tables you delivered, I bet they had 3 piece slates too, 10's of thousands of THEM tables get delivered every year! They are NO big deal, so your delivery accomplishments mean nothing to me what so ever. That's everyday run of the mill shit. So when you compare something...make sure that you compare the SAME thing, and NOT something off the wall, like big mac's to pool tables...okay!hoosier_cues said:
Here's a little story for you. Tonight at the BCA warehouse, instead of leaving heading back home which was my plans now that I finally got Diamonds 15 foot box truck set up to pull my trailer with my Ranger on it back home, I got a call from Brian with Diamond. He asked me if I'd help a guy load a Diamond 7ft Smart Table into the back of his truck, as he was coming up from AZ to pick it up. I didn't even think to ask how much this extra work paid, in fact I didn't even discuss it with him, I just agreed to help the guy get his table loaded so he could get it back to his bar and install it himself. I asked Brian if the guy knew what he was getting into when it came to installing his own table, Brian commented that he didn't know...but if the guy wanted to take it himself then so be it, I said okay.hoosier_cues said:
qstroker said:
I don't, I just do what I can, but when someone requests me personaly to deliver their Diamond table, how can I turn that down and still sleep at night! My downfall, is that I care to much about the customers that I come in contact with, so money is secondary with me.qstroker said:
Naaa, Brian did what he could to inform the guy as to what was involved when it comes to moving a Diamond smart table, (you can't argue with a customer about how he wants to deliver his pool table) even so, the guy just didn't think it would be that big of a deal as he's moved plenty of Valley tables in the past. So have I, up into the hundreds, but still, people just don't understand that these tables can't be treated like anything they've been use to moving in the past, they're just not them kind of pool tables, you can't just flip them up on their sides on a 4 wheeled dolly and off you go. I'm either going to Brooklyn, or Buffalo, not sure yet.Cdoo932 said:
Glen I hope you are getting paid well for all your efforts. I have twenty years in the furniture business and I know plenty about moving extremly heavy stuff into customers homes. The risks that you take every time you enter into a high dollar home is ever present.I had a delivery guy ruin a highend hardwood floor with a amoire' on a dolly! It was soo heavy it left tracks across the hardwood. It was around an $8,000 mistake! If a person wonders where the money is going in business all one has to do is observe the homes and automobiles of all persons involved.I would guess all at diamonds are living pretty well. I feel like diamonds, although they do alot for the poolworld, is making alot of money on their product! By elimating the retailers they are getting both the manufactors markup plus the retailers markup. I dare to say in a five thousand dollar table they may have a thousand dollars in costs! IMHO! I feel like I would expect them to provide delivery and setup at no extra cost if I where a prospective customer. But indepence is a powerful thing when you are the only game in town though! They are the one and only Diamond and do make the best pool table! IMHOrealkingcobra said:
kevin s said:
When I get a chance, I'll explain why no normal production enclosed trailers will work for delivering Diamond's fully assembled tables. Then maybe you'll have a better understanding of what my job consists of when it comes to handling these tables.hoosier_cues said: