Escrow - Valuable Advice

Room101

AzB Silver Member
Silver Member
I just read lenoxmjs's post about his bad experience buying a Skip Weston on Ebay, and it made me wonder if AZers know about and/ or use escrow to buy and sell cues. Those that have, please share your thoughts on this service.

For those who don't know what I am talking about, you should!!! Escrow is a great service that allows both buyers and sellers to do business online safely. I always insist on escrow for any purchase above $100 and sometimes less, unless I feel TOTALLY comfortable with a seller's reputation based on reliable sources. If a seller says no to escrow, I won't buy from them, no matter how bad I want the goods (well, I suppose I could conceive of an opportunity so exceptional that I would be willing to GAMBLE on trust, maybe). There are too many crooks lurking on the net, so don't be the sucker they are searching for.

For a very reasonable fee, escrow will accept payment from the buyer and inform the seller when funds have been received and confirmed. Then the seller will ship the item, and the buyer has a mutually agreed upon timespan to either confirm receipt of the item as described and release the funds or reject the item and ship back to the seller. Escrow also offers dispute resolution services if the process does not go smoothly. Now, I can't say one way or the other how effective this dispute resolution might be, but just the fact that a seller will accept escrow tells you he probably isn't intentionally trying to screw you.

I STRONGLY encourage all you buyers (and sellers) of expensive cues to check the details at www.escrow.com. This is a very valuable service. And no, I am not in any way affiliated; just a satisfied customer.

Note:
Ebay used to strongly recommend escrow for all purchases over $100, but now their info on escrow is harder to find and much less encouraging. The information they have up now is not discouraging, only less enthusiastic, and it places more emphasis on the risks of fake escrow services as opposed to the benefits of escrow itself. Instead of suggesting escrow for all purchases over $100, it now says escrow is typically only used for purchases over $500. If you had seen the page before, the change in tone is very obvious even though the current info does not say anything explicitly negative or discouraging about legitimate escrow services. I can imagine two possible expanations for this change of heart (this is pure speculation): maybe Ebay owns www.escrow.com and they are losing money on it, or maybe they worry that escrow could potentially detract from Ebay's business by making it too easy for people to buy and sell securely online independently, without going through Ebay (i.e. on forums like this). For whatever reason, Ebay seems to have decided it wasn't such a good idea to promote it. Ebay does still endorsewww.escrow.com.
FWIW, I still suggest escrow for transactions over $100, but I guess it's up to you to decide if sums under $500 are significant enough to warrant the extra effort.

info on escrow at Ebay
 
yes. i hear that Proficient billiards is a good service to use.. i would trust them more then i would trust some online service..especially with the scam services out there..

chris
 
ChrisOnline said:
yes. i hear that Proficient billiards is a good service to use.. i would trust them more then i would trust some online service..especially with the scam services out there..

chris


I just briefly glanced at their site, and their service seems like an excellent option. Since they do inspection and photographing independently, it would avoid the possibility of a seller claiming "it wasn't in that condition when I shipped, the buyer must have damaged it" etc.
But for anything other than a cue, you should still keep www.escrow.com in mind. Also, they have the added benefit of being very well established and endorsed by Ebay, which could help to convince an uninformed seller that they are reliable and legit.
 
I have not used proficients escrow service yet, but from now on I definately will use them for any higher dollar cues. They will receive the cue and give it the once over and report back their finding to both the buyer and seller. As an independant observer, you will most likely get a totally upfront description from scott, including weight, ferrule size, finish condition,etc...

The only down side is that sometimes I think the seller gets their "nose out of joint", since they feel you don't trust them. I wanted to buy a scruggs from a fellow AZ'er and suggested using Proficient escrow and that somehow soured the deal for him. It could be that I just avoided a scam, or more likely, the seller was upset that I felt the need to ask for escrow? Oh, well, no big deal....maybe it will work the next time. I now that I would rather forfit $50 to make sure that I know what I am getting, rather than be sold junk.

Regards,

Doug
 
Salamander said:
The only down side is that sometimes I think the seller gets their "nose out of joint", since they feel you don't trust them.

I've seen this before too. I just point out that in this life it's often risky to trust your friends and family. Trusting a stranger, or someone you know only through the internet is just plain naive, especially when it comes to money. It's nothing personal, just a fact of life that one must be very cautious in choosing whom to trust, and it is usually best not to rely on trust when good alternatives are available. If they can't understand that, I don't do business with them.
 
i have personnally used www.escrow.com for a guitar purchase.

i would refer you to them for good and prompt service.

i sent them the money. he then shipped me the guitar. i called them after i had inspected the guitar and they released the money to him.

BEWARE tho...scammers have made up fake escrow service websites....do the deal, send the money and then the website disappears. this was mainly based with cars (beemers, porsches) coming from europe.

as always, do your homework...

scott at proficient is another reliable service provider i have been told.
 
I would use proficient

Because I am never doubted on my satisfaction money back gaurentee I have never needed escrow but if I did it would be Proficient. I have talked with Scott a few times and he has always been helpful. He wouldn't know me from mud but I would recomend his service to all. And the cost is very low and the service is worth much more than his low fee!
Nick
 
nick.. i hear what you are saying about your gaurentee.. and from seeing and hearing about what a great seller you are from this website alone.. i feel, that dealing with you would probably be a great pleasure.. you deffinatly seem to be a stand up guy..and i am sure if you had something i wanted.. i would NOT hesitate to deal with you.. but i think the major need for escrow would be in fact dealing with those people nobody knows.. i for one, am afraid to buy a expensive cue from somebody on ebay.. something over 1,000$$$ even if they have somewhat decent feedback.. i for one have sold many cues on ebay.. over the 400 dollar mark.. nothing over a grand.. please dont think this is directed at anybody.. i am just adding to the conversation.. i think the big scare is nomatter how good the seller looks on ebay.. the fact that they can screw somebody at anytime is scary.. this is what makes me glad we have this forum and alot of great sellers and buyers and a place like this where we can watch each others backs..

chris
 
You are right

I have not used ebay since posting here. If I bought on ebay I think I would expect to have manditory escrow and it would be Scott Sherbine @ Proficient Billiards.
Nick
 
Escrow With Proficient Billiards

I recently used Scot on a several thousand dollar overseas cue deal, and the entire process was FLAWLESS and SUPERB! I highly recommend consideration of their service.

Will
 
Mr. Wilson said:
Proficient Billiards offers a very well known escrow service.




I know ZERO about Proficient Billiards Escrow Service. So I got a FEW DUMB QUESTIONS.

Do they wait for Money Source to become Negotiated in to Good Money, and than Pay Seller the FUNDS by Cashiers Check, or???

Do they Authenticate what the buyer is Purchasing, and PROVIDE any kind of a Title Policy TYPE GUARANTEE?
 
Being devil's advocate here. One thing that a buyer may lose out on in an escrow type deal is having the item "meet your standards". What I mean is that the escrow's standards might not exactly be mine.

Example...you are shipped a used collectible cue that is straight but where the lacquer has been sharpied in to hide a dent or two. The cue is straight and may pass escrow, but would you want a Szamboti that somebody put a sharpie to?

Sean
 
cueaddicts said:
Being devil's advocate here. One thing that a buyer may lose out on in an escrow type deal is having the item "meet your standards". What I mean is that the escrow's standards might not exactly be mine.

Example...you are shipped a used collectible cue that is straight but where the lacquer has been sharpied in to hide a dent or two. The cue is straight and may pass escrow, but would you want a Szamboti that somebody put a sharpie to?

Sean

Sean,
This is the problem with escrow, but I am sure if you ask Sherbine to check straightness he could do that. But there is only one person I know that sharpies cues and unfortunately for the rest of us he is a dealer. It's something you don't easily see. I wonder how many of his new cues are "adjusted". :)

JV
 
If you look into escrow services on the ebay discussion boards there's a ton of info on the subject including a list of fraud escrow services...
________
 
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PoolSleuth said:
I know ZERO about Proficient Billiards Escrow Service. So I got a FEW DUMB QUESTIONS.

Do they wait for Money Source to become Negotiated in to Good Money, and than Pay Seller the FUNDS by Cashiers Check, or???

Do they Authenticate what the buyer is Purchasing, and PROVIDE any kind of a Title Policy TYPE GUARANTEE?


Questions that are best left to Scott @ Proficient. 717.666.3194

Dave
 
Escrow plus

ibuycues said:
I recently used Scot on a several thousand dollar overseas cue deal, and the entire process was FLAWLESS and SUPERB! I highly recommend consideration of their service.

Will

After several transactions with Scott at Proficient Billiards, I have complete confidence in them. :) :) Haven't used their escrow service yet but won't hesitate when the situation comes.
 
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