Backstory:
I had my GC 1 set up and recovered by a local mechanic. Shortly after this, I noticed that slow-rolling balls along the side rails would gently roll away from the side rails towards the center. I pulled out my Starrett level and sure enough the play surface was not level - high on the sides, lower in the middle. Not severe, but definitely present. This could be uncorrectable "swayback" because of the Brunstone, but I also crawled under the table and noticed no shims were used in the centers of the slates (and only three or four shims total were used, all at the edges). In fact, there is even a small gap between the center cross-support on the base and the directly overlying slate backer-board ( I can jiggle the cross-support). So, this issue may be uncorrectable but the complete lack of shimming in the center leads me to think it MAY be at least partially correctable.
After many calls, the store finally agreed to send the mechanic back out to address the level issues. Before this happens, I was hoping to get a couple questions answered so that once the mechanic is here, I am armed with some knowledge in case he proposes some solutions that don't seem right. I don't have an enormous amount of confidence in these guys...
Questions:
So, here are my questions:
1. If he is going to attempt to shim the Brunstone (and I am already aware of the Brunstone brittleness issues and the best way to attempt shimming, thanks to RKC) he must remove the rails and cloth first so that he can loosen the screws holding the slate down, correct?
2. He used Durham's Rock Hard putty to cover the joints. It seems to me that any adjustment/shimming of the slates will likely crack this stuff so he probably should plan on redoing the joints. Is that also correct?
Any other issues I should be aware of before the mechanic returns? I definitely want to avoid having the call-back create more problems…
Many thanks!
I had my GC 1 set up and recovered by a local mechanic. Shortly after this, I noticed that slow-rolling balls along the side rails would gently roll away from the side rails towards the center. I pulled out my Starrett level and sure enough the play surface was not level - high on the sides, lower in the middle. Not severe, but definitely present. This could be uncorrectable "swayback" because of the Brunstone, but I also crawled under the table and noticed no shims were used in the centers of the slates (and only three or four shims total were used, all at the edges). In fact, there is even a small gap between the center cross-support on the base and the directly overlying slate backer-board ( I can jiggle the cross-support). So, this issue may be uncorrectable but the complete lack of shimming in the center leads me to think it MAY be at least partially correctable.
After many calls, the store finally agreed to send the mechanic back out to address the level issues. Before this happens, I was hoping to get a couple questions answered so that once the mechanic is here, I am armed with some knowledge in case he proposes some solutions that don't seem right. I don't have an enormous amount of confidence in these guys...
Questions:
So, here are my questions:
1. If he is going to attempt to shim the Brunstone (and I am already aware of the Brunstone brittleness issues and the best way to attempt shimming, thanks to RKC) he must remove the rails and cloth first so that he can loosen the screws holding the slate down, correct?
2. He used Durham's Rock Hard putty to cover the joints. It seems to me that any adjustment/shimming of the slates will likely crack this stuff so he probably should plan on redoing the joints. Is that also correct?
Any other issues I should be aware of before the mechanic returns? I definitely want to avoid having the call-back create more problems…
Many thanks!
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