Help Please

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Kickin' Chicken said:
JoshB;

Upon hearing from your customer that there was a problem, why not simply offer that he send you back the cue for a refund?

why put conditions on it?

I could see if it were a brand new unchalked cue that you would want back in the same condition but a well used cue like this, I don't get it.

Did you think the buyer was going to send you back your cue in some lesser condition from what it was in when you had just sent it?

btw, glad you guys are talking - that is a big key to getting things resolved.

thanks.

best,
brian kc
Click to expand...

Brian,
Bcuz he kept telling me he wanted the cue! Told me this many many times. And yes I don't think it will be returned in its original condition.

Furthermore, on the day pmt was made. I told him
I disclosed everything about the cue & it's being sold as is.
Pm u want pm me your cell# & I'll send u the videos of the cue that I captured
15 minutes before packaging.
This has been a nightmare for me & I'll NEVER sale on a forum again. It
will be in person ONLY.

Who wants to sale a PERFECT used cue then get told
hmmmmm it's damaged beyond believe. Not I!!!

The reason the claim even got started was the buyer texted me
I was at work in meetings all day so I didn't respond immediately on his timescale so he opened a claim 15 minutes after he text me. When we were in communication.
And we was talking about this trying to get it handled until he text message me and told me that he wasn't going to talk to me anymore very childish childish with his bipolar attitude & comments & verbal attacks on my freedom of speech

Fubu
 
Maybe it's just me,

I don't deal in pool equipment but outside the scope of my actual profession, I used to and still will from time to time deal in firearms. More a hobby than an actual means of money(though profitable if you make the right deals) but I would never consider giving someone a refund after an exchange of goods has been made. Of course this is coming from me, who thoroughly tests and cleans every weapon I've ever sold but I'm not incredibly shocked by this guy's reaction.

Once my property is accepted and I no longer have it in plain sight, if you come to me with a problem I can only assume you've damaged the merchandise or are trying to con me by switching out parts.... or guns entirely(or worse, committing a crime with the weapon then returning it). This is also why I would never buy anything from a person who doesn't back their merchandise with a guarantee without being able to physically inspect it prior to paying. Could be anything, the seller could be lying, the buyer could have leaned on the stick and warped it, the UPS driver could have thrown it on the floor and danced a jig on the box(haha) but in the end, buying from a stranger on faith is always going to be a gamble.

Just my two cents, this community seems great and I'm glad it exists--but it would be a cold day in Hell before I would PayPal anyone on this site currency in exchange for a shipped cue.
 
jshea1212 said:
This is a comment JOSHB just posted!!!
(Also that same night I offered u a refund if the cue was in it original condition. U said "I'm not sending the cue back upon those words cause u can say it's not in original condition")
Please keep in mind, He is calling me a LIAR and a SCAMMER??? If he really offered me a refund ( Which he didn't!!) and im all these negative things he is accusing me of being, wouldn't i of just sent him the cue back? Does that make any sense??

I remember when you brought up the suggestion about sending back to Predator," They would fix if I was the original owner" you said. I told you I did not feel comfortable doing that.One, i am NOT the original owner. 2nd, why is it my responsibility to send this cue out to be fixed? You have never offered a refund as you now claim!! If you have we wouldn't be talking right now? You are only saying you offered one because the majority of people who took their time to comment said it was the right thing to do. Do you think people believe you actually offered one? This thread would not exist if you attempted to do the right thing.
And your saying i told you that the cue is not in the condition that i received it in??? Thats a LIE.
You know as i get more and more frustrated with this situation, My question is as follows!
What would be my motive? And i say that because you are calling me a scammer! So what am i accomplishing here? What motive do i have by wanting my money back? I even offered to cover any out of pocket expenses you had? You know if i had the cue for a while and then brought to your attention the fact that its not straight i could understand you disputing my claim for whatever reasons you felt. I communicated with you immediately!! You are an A**hole!! This thread was created to try to get idea's from this forum, Ideas that might help us solve this issue peacefully. I told you i was creating this topic by PM ing you and i text your phone. Now almost 2 weeks later you are commenting? Probably because you are now dealing with a claim through paypal. I guess you thought you would sell this cue, get paid, and not worry about the consequences. I hope people here will see the type of person you are!!
Click to expand...


Actually i was just responding to it cause I logged on to azb for the first time in idk 15 days or so.

Since my son had surgery 4 hrs away from home this was the last thing on my mind.

I guess where I'm confused. I offered a refund once the cue was returned in
it's org condition. I HEAR CRICKETS!!!

Whatelse bothers me u told me more times that u wanted to keep the cue than u told me that u didn't want the cue!!
U mentioned a refund once 2 weeks after having the cue. But after u mentioned a refund u also mentioned u wanted to keep the cue!!!

Idk how else to work with someone that refuses to work back.
Just makes no sense to me.
And that's why I called u a scammer. Bcuz I know I sent a str8 cue
ANYONE THAT WANTS TO SEE ALL 4 VIDEOS PLEASE PM ME SO U CAN SEE THAT THE PROOF IS IN THE VIDEOS
& u've refused to prove it's not str8 … by not sending me video
or sending it back.

Fubu
 
Your hearing crickets cause it doesn't make sense that you offered a refund and I refused. The cue is still in its original condition. And you still refuse to give a refund.
And yes I did want the cue which is why I was looking for one, I still want one. One that is not warped!

The videos mean nothing to me, If I take a video of a something, lets say dishes. I sell them, and when the buyer receives them they are broken? What does that video mean? I can show him that video all day and night! Is he stuck with those dishes because I show him a video??? At what point do I assume responsibility? I can only account for when the cue is in my hands.
I've never questioned your videos, All I know is the condition it was in when I received. If I thought you scammed me I wouldn't have had the patience ive had with this transaction.
The cue is how I received!!!!!!!! That's the only detail to me that really matters, and yes i brought the cue to many people because I wanted to be certain that the cue was not straight because I do want a quiet roller 1 or 2, ( The cue in question)
I asked for the refund after I took it to Ted Harris, His opinion was it is warped, How can I warp the cue??


I hope your son is doing ok, I surely understand that priority, I have children as well. But I notified you that I was posting this when we were texting back and forth for what seemed like a lifetime. Which probably was a couple of hours. You had the time for that you surely could've gotten to a computer that night. I started this thread to get advise for both of us, so this could be handled what people thought was fair. It wasn't to argue back and forth.
 
Just do a charge back if you bought this with credit card...you cannot lose.
If not sell the cue at a loss and vow to never buy without using PayPal and a credit card.
Seller is wrong not to take return.
I'd never buy a thing with either of you. Seems everybody has list their minds on AZB lately...shame really.
 
takeitdown said:
Just do a charge back if you bought this with credit card...you cannot lose.
If not sell the cue at a loss and vow to never buy without using PayPal and a credit card.
Seller is wrong not to take return.
I'd never buy a thing with either of you. Seems everybody has list their minds on AZB lately...shame really.
Click to expand...


U are either a moron or can't read!!!
Cause I tried to refund. But I'm not going to refund w/o having the cue back
in it's org condition.
And for the record u don't have to ever worry about buying
from me!!! Cause I'll NEVER sale on this forum again & take a chance on being scammed again. Cause I don't have the $$ or the cue!!!
But mark my words. I'll get one of them either the $ or my cue!!

Fubu
 
Josh im not going to steal your cue? Is that what you think, give me refund and im not gonna give your cue back. Im not a theif, and you never expressed that concern to me. If you are willing to refund lets communicate and figure out through PayPal how to handle this.

I just wanted to add, When this all started I offered to cover all expenses you had on shipping the cue and to ship it back to you at my cost.. If you voluntarily refund me I will pay the cost to ship back. After all this fighting I will Not cover your shipping expenses anymore. If I have to fight through paypal and or do a charge back through my credit card company to get a refund, I will do everything in my power to make sure you pay to return this cue.
 
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JoshB said:
U are either a moron or can't read!!!
Cause I tried to refund. But I'm not going to refund w/o having the cue back
in it's org condition.
And for the record u don't have to ever worry about buying
from me!!! Cause I'll NEVER sale on this forum again & take a chance on being scammed again. Cause I don't have the $$ or the cue!!!
But mark my words. I'll get one of them either the $ or my cue!!

Fubu
Click to expand...

Well, how about both? I think "charge back" is the only legal term he knows so, he uses it every time, just look hi's posts. DO not pay attention to him.
As for not buying here. You did get into .... shady situation. But, most of the people here are good people. Even the guy you dealt with, if you guys talk, I am sure you can resolve this.
Good clear communication is always the key.
 
The " charge back " is the advice ive been giving through this thread. If you read all the posts you will see that a recommendation thats been giving to me?
Im not going say I wont purchase from here anymore, ive met some really nice people with good advice and cues. But unless they are well known I will definitely use escrow.
Im not really sure what I did wrong?
 
jshea1212 said:
The " charge back " is the advice ive been giving through this thread. If you read all the posts you will see that a recommendation thats been giving to me?
Im not going say I wont purchase from here anymore, ive met some really nice people with good advice and cues. But unless they are well known I will definitely use escrow.
Im not really sure what I did wrong?
Click to expand...

The only thing you really did "wrong", is buying from a seller with 6 feedbacks....all of which were from being a buyer in deals (look at his iTrader score details). This guy doesn't seem to have any documented experience in deals on here as a seller. You should have asked questions about whether he is he selling it "as-is, with no returns" or will he offer a satisfaction guarantee upon your receipt of the cue, where you can return it if you don't like it or if it is not as-described.

Imo, you should eat the shipping back to him (maybe $20-25, insured priority mail), do a chargeback telling the cc company the item was not as-described and is being returned. Get beyond this and take it as a cheap lesson learned.

To everyone reading....do more research on the front-end from who you are buying from, trading with, or selling to. Don't assume that just because they are here on AZ, that they are good folks. Research and vigilance.

Feel for you...sucky situation.
 
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Thanks!1 You know what bothers me the most is i've met a lot of great people here. I'm new to this forum and frequent it very often. I love to see the cues people are selling, I really take pride in my reputation! I don't have one here yet but if you look me up on ebay my track record with many transactions buying and selling is 100% ( xxxx-jayshea-xxxx ) I use my name on this and on ebay, i have nothing to hide. I guess it hurts when i'm called a scammer and dishonest. Thanks for your advice
 
Arguing on the internet is like wrestling with a pig. You get dragged down in the mud, you get dirty and the pig enjoys it.
 
You are right, lol. When I brought this up to some people I met on this forum, they said to post here. I never intended to get into a pissing match.
PayPal has rewarded me a refund and I will ship this cue out today "As soon as possible"!!
Thanks for the people who took the time to give me advice.
 
I am glad you got the money back. I would take pictures or video of you packaging up the cue and sending out....
 
You are lucky PayPal refunded you b up front. Usually they don't and side with sellers to keep their fees.

Lesson is that you can't be soft with these dump artists sellers who sell warped cues as straight and tell you too bad. Buy using credit card, don't play their game. There are good sellers left, but many who have no idea how to conduct a sale. Bottom line is buyers always have the right to return a cue when not as described when using paypal. Using credit card protections puts power behind that.
If a seller has a problem with that then they are usually trying to dump on you.
 
Escrow

It's to bad we see so much of this stuff now on AZ with so many newer members. It still comes down to protecting yourself and using ESCROW! It's sad that so many bad transactions are going down ....
I am glad to hear this is getting resolved. With ESCROW this whole situation could have been prevented.
 
Gift payments!

I can see both sides of this deal but the insults have to stop. That sure isn't doing anybody any favors or helping to create a positive feeling that things are going to get worked out.

If you sold a cue and the buyer wasn't happy but demanded $$$ before he shipped the cue back, you would stand to loose out on both the cue and the coin. I also sell on ebay and have seen where guys would ship back a brick and keep the snap on air tool....

Yea, some people are like that and you only have to get burned once to learn. Not sayin that is the case here but you have to understand how failed sales are normally handled. When the item is returned, the refund happens, regardless of the verbiage used.

I know a lot of sellers want payment sent as the gift option. If sent that way, does the same PP protection apply? Never drilled into that one but often wondered....

One other thing, I have found that Ebay sides with the Buyer, not the seller. As a seller on ebay, it appears your protections are limited (like the brick return or returning a broken exact model in your sold item...there is a million scams out there) As far as they can see, a package was sent back and that's all they really care about....then the fun begins.
 
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ESCROW.... ESCROW.....ESCROW.

Even for the return, escrow would have made it easier and safe for both sides.
 
Im not sure, That was brought up about paying as a gift so there would be no fees. I wasn't sure so I offered to pay the fees. I just felt more protected this way.

Cue should be in transit
UPS
1Z348738424598646

If he was worried about giving a refund and not getting his money back, it was never brought up to me? I understand that concern, i'm very confident we could've come up with a solution.
 
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