Huff Cues contact

daytonajoe

daytonajoe

Deceased
There is a guy on another site looking for this guy

here is his post

Anyone know how to reach David Huff of Huff Custom Cues?
He's out of Roanoke,Va.

I sent 2 cues to him for repair and he disappeared on me.
Won't answer e mails or his phone.

I'd like to have my cues back.

Thanks
 
daytonajoe said:
There is a guy on another site looking for this guy

here is his post

Anyone know how to reach David Huff of Huff Custom Cues?
He's out of Roanoke,Va.

I sent 2 cues to him for repair and he disappeared on me.
Won't answer e mails or his phone.

I'd like to have my cues back.

Thanks
Click to expand...

good luck, he F***ed me on ebay. cues "damaged in shipping". his standard story. apparently has quite a history of doing this.
 
i am not hard to find. my email is the same as it has ALWAYS BEEN!!! i have not f^&*KED anyone. YOU got the cue and it WAS NOT damaged when it was sent!! I had insurance on the package and offered MANY times to work with you to get some money for it or get it refinished!! but instead you wanted to be a JERK!@! you decied that i should give you a full refund and demanded things that were unreasonable!!. anyone who wants to email me it is huffcues@yahoo.com i have all the emails saved to show what i say is the truth. you made the decision yourself to not have ti reifnished by me. i then told you that i would pay to have jacoby do it and that wasnt good enough for you. so i dont know what else to tell you except GET A LIFE!! i am sorry that the finish got a place in it which i still to date have never saw!! i am taking your word for it. but funny thing is when i told you to take it to the local postmaseter so they can see the damage you refused!! it probably wasnt hurt at all and you only thought i would just give you some money back. i also had offered to refund the whole price at the beginning and you didnt want that either. i think you are just a scammer who thought he might get a little extra cash and now since it didnt work you try to slander my name. but i will keep this info too. so now in a public forum i will offer it again!! IF indeed the cue was damaged on the finish i will have it refinished at at no charge to you. send the cue back or email me and we can take care of it. thats the best i can do. if you refuse AGAIN then i can only assume that there is no damage at all and you are only trying to get me to send you soem money. thats not going to work. thanks
 
daytonajoe said:
There is a guy on another site looking for this guy

here is his post

Anyone know how to reach David Huff of Huff Custom Cues?
He's out of Roanoke,Va.

I sent 2 cues to him for repair and he disappeared on me.
Won't answer e mails or his phone.

I'd like to have my cues back.

Thanks
Click to expand...

i had repaired this guys 1 cue and 2 shafts and they were sent back to him. they were lost by the us postal service. i have ahd many emails with him and he is aware of that too. email me at hufffcues@yahoo if you want to see them. thank you
 
Charlie Edwards said:
Mr. Huff, let me see if I have this straight. One guys cue was damaged in shipment. Another guys cue was LOST in shipment. And you're pissed at them? I don't get it.

Charlie Edwards
Click to expand...
He does come off as pissed, but this is his life. YOu can't fault someone for getting offended when he is attacked.
He does offer to work toward resolution in both cases. ( Yes, one is a claim w/ a shipping carrier.)
 
thanks for actually being in this REAL WORLD black balled and understanding how frustrating ti is when you have problems and try to resolve them but instead get attacked and such. at least someone realizes things do happen. you can only offer to do so much for people. just to clear it up for you mr. edwards yes i am a little upset. let me explain the 2 deals here. (1) i sold a guy 2 cues. 1 was a 1 of a kind jacoby that sold for $1500 new. it was only a few months old and had been played with VERY little. the other was a schon that was a runde era cue that was worth about $800+ so thats 2300 right. well i made the guy a deal and sold him BOTH cues for a total of $1100-1200 cant remember exactly because it was about 2 years ago!! the buyer agreed and i waited for payment. and waited for it, and waited for it. then after more contact he tried to get me to come down on the price because he said something about losing his job and his wife would be mad if he spent that much on cues!! i think that was a line of BS!! i had already passed alot of chances to sell both cues because they were sold in my book. he had agreed on price and told me he was sending payment. this had went on for about a month or so. when he told me the story about losing job and wanted me to lower price even more i said i will not come down anymore than i have and if he couldnt afford the cues then just tell me. that was no problem i would just sell the cues to someone else but i couldnt lower the price!! keep in mind he had sent me NO money or deposit or anything! he then came back and said he would buy the cues. so payment was finally sent. cues were packed and shipped. about a week or later AFTER he got them he emailed me and told me that the jacoby had a crack in the finish on it. i had delivery confirmation on the cue so i know when it was delivered!! i asked him to send pics. he finally did after about 10 times asking for them. he wanted me to send him some money back since the cue was "damaged". i told him that i had insurance on the package and if it was just finish i would either refinish the cue myself at no charge, or have jacoby refinish the cue and i would pay for it or have the postal service pay for it because it was covered by the insurance. but it would be taken care of!! he insisted that he didnt want to deal with the postal service ins. thats when i figured for sure that it WAS NOT damaged at all but he was only trying to get some money back. so at that point i told him to send the cue to me and i would reifnish it and send it back for free!! then he said no he only wanted jacoby to do it. i agreed AGAIN and told him to send it to me and i would get jacoby to do it and i would pay for it and send it back. i wanted the cue in my hands to see the "damage" because the pics he finally sent were a mile away and you couldnt see that anything was wrong. he claimed his camera didnt take up close or better pics. he again refused and i guess realized that i wasnt just going to send him $300-400 cash like he wanted. yes before you say it, its doesnt cost that much to refinish a cue!! thats the same i thought. he said just to send that money to him and he would sell the cue for less and try to "break even". i told him that i would just refund the whole amount of the deal and send me my cues back, that i was tired of trying to take care of it without his help. he then told me that he had sold the schon cue so he couldnt do that. i said fine i will refund the price of the jacoby itself in full. he didnt want to do that either. this went on after he got the cue for about 6 weeks and he finally quit trying after he saw i wasnt going to fall for the scam!! then here out of nowhere this jerk puts this post on here. now can you see my attitude!!
as far as the other deal its simple, a fellow named mark smith who said he was the uncle of a justin smith who made some cues and has passed away got in touch with me. he said he had a cue his nephew made and was in need of MAJOR repair. he had told me that his son had busted the buttcap off and completely beat the cue up. it was found in the trunk of his car. it would need a total refinish and a new buttcap. and who knows what else?? he wanted me to do the work. i told him iw as pretty busy but i would help him out. i felt bad about the whole story of it being his passed on nephew and all. forgive me for being a SAP!! i priced the whole job for less than $120 shipping included!! try getting that done by another maker for that price. so he sent me the cue. he also sent me another shaft and asked to have a tip put on it and both shafts tapered down!! i never asked for any more money and was going to do it all for same price. when i got the cue it WAS about DEAD!! the butt cap was gone and it was beat up really bad. the cue was warped about a 1/2 inch. the butt was warped let me clarify. this cue was hand signed and since of course the maker wasnt alive to resign the cue i took all the finish that was left off BY HAND!! i didnt want to sand it on the lathe or use a remover because that would have taken the signature away too. so i did it the only way to preserve the name on it, BY HAND. now yes it took about 10 times as long but i thought it was worth the extra effort. again no extra charge, this was my choice to do it this way. i also tried to take care of the warp in the butt by using a method i have and jigs i have set to straighten shafts and things with weights and steam. the job was doen and turend out really nice. the new buttcap was put on, the cue had a new finish job, both shafts were taken care of, and the butt was straightened to almost perfect. the cue was shipped. but then the nightmare. it was lost in the mail. i have been round and round with the usps. filling out forms and claims and calling to get the cue tracked down or get the insurance money for it one or the other. the postal service informed me that they had indeed found the cue and i would have it by the end of next week in hand. i am going to pick it up and inspect it for any damage. i have emailed and kept in contact with mr. smith at all times.he had tried to email me a few weeks ago and i was out of town and didnt reply right away. that when he put that post up. i have since talked with him and let him know the status. he said when he gets the cue he will post a reply and even pics of the work done. i hope this clears things up for you to know the whole story. you can be the judge from here on to what you think about me. but i have sold and reopaired cues for about 12 years now without any website or huge store. all my business is word of mouth. i sell about 200+ cues per month with no advertising. so i must be doing something right?? thank you
 
Hi everyone, I'm Mark Smith....the fellow who sent the cues to David Huff for repair.
While I don't dispute the extent of the work that was needed for the job, I didn't set the price either.
I sent what was my nephews first custom cue that he made under the tuteledge of Timmy Scruggs.
He made it right here in Arbutus,Maryland, home of Scruggs custom cues.
My nephew made 3 or 4 cues before he died in an automobile accident at the age of 20.
According to my sister,he'd been in love with the game since he was a kid and lived just around the corner from Timmys shop just off Wilkens ave.
When he fopund out there was a shop, he was in or around the place every day. Hoping one day to learn from the master.
He pushed a broom and cleaned around the place for the longest time, watching a asking questions as he worked.
Being my only nephew, and my sister being a single mom, I would take him to little league and taught him baseball.
Now that I think about it, I took him to shoot pool for the first time at Bill & Billies down near Annapolis when he was 10 or so.

Anyway, he got to make a cue...actually a few cues.
This one he made for me.
It was really cool.
One night, when we were shooting pool, he got this idea to make inlays out of a cue ball.
We were in this dive of a pool hall that had balls just laying around, so we helped ourselves to a really old looking cue ball.
It was yellowish and had a grain to it. Neat old ball.
Very creative idea.

So, he made this cue and gave it to me.
I played with it and loved it until he passed away.
Then I put it away in my closet for safe keeping and went back to playing with my old Joss.
One day I went to look for it and couldn't find it.
I asked my son if he'd seen it and he told me he'd played with it the weeks before and left it in the trunk of his car. ARRRRRRRRGH.

This finish had cracked from the change in weather and was in need of work.
Not only that....I'm sure he left it in his trunk because he didn't want me to find out that he'd had a tantrum and slammed the cue and broken the butt cap.

So the damage was done and needed fixing.
I sent the cue to David Huff in October 2004 after he quoted me a price.
I packed the cues along with a postage paid return shipping label.

That was a year ago and I still haven't seen the cues.
He said they got lost in shipping and were found and were lost again and found again.

The lasy e mail I got said they were found and that he would pick them up from the Post Office by weeks end.
THAT WAS A MONTH AGO......
I've e mail him several times since and still no response.
I really would love to have that cue home where it belongs.
 
Opinion ...

I think your actions with Mr. Edwards were quite proper.
I think you and Mr. Smith can get things cleared up okay,
you both seem to indicate a willingness to do so. You
and Mr. Smith need to communicate a little, come to an
agreement, and just finish carrying it out ...

but, to keep in mind for the future,
'An ounce of prevention is worth a pound of cure'.
 
It isn't difficult to know if someone is telling the truth or not. There doesn't have to be any guesswork at all.

Huffcues, cough up the tracking number. Everyone will see that a package was accepted and scanned by the post office, then never reached "Delivered" status. Could it be any simpler?

Since you said you sent it insured+trackable, just give the insurance dollars to your customer and stop stalling. It doesn't take long to get those funds. I know because it happened to someone I know, and they were paid fairly quickly.

Any excuses along the lines of "that was too long ago, the tracking number doesn't work anymore" or "They were going to give me the insurance money but then they found the package, then lost it again" would be a little too predictable and laughable -- please don't even bother.
 
Black Balled.......I've been waitinf for this cue for a year.
I've sent e mails and don't get responses.
The last e mail I got was on September 29. Here it is (cut and pasted)
your cues have been found by the postal service. they would nto give me any inof on where thye were but they said i should have them in hand by the end of next week. i am picking them up and open them at the post office in front of the postmaster to make sure that they are not damaged or anything is wrong. if so then the insurance claim will be in effect.
Nothing since though I've emailed him no less than 5 times.
Is that what you'd consider "working with me"?

This is how it's been since the very beginning.
He won't even e mail me with the insurance, tracking or any postal information.

These cues mean the world to me and I'm beginning to think he may have sold them on eBay or something and I'll never see them again.
Either way, whether I go through the BBB, FTC or the legal system, I will get satisfaction.
If not for myself, for the memory of my late nephew.
 
If someone tells you that they sent a package with tracking+insurance, but then won't provide you with the tracking number to even show you that it was mailed, I would have to say the chances that you are being lied to is approximately 99.99999%.

Huffcues can either throw a tantrum at these "accusations", or he can suddenly go silent and say nothing, but you'll notice that he will do anything BUT post the tracking number. Why not? I think we can all guess why not!

Also from past experience, I know that the postal service has better things to do than to try and track down any one person's package once it is lost. They check the tracking, and if it is lost, they payout the insurance and get on with it. None of this lost it, found it, lost it, found it, lost it, found it but don't know when you'll get it malarkey.
 
mksmith713 said:
Just keeping this thread up front where everyone can see it.
Click to expand...

Oh, I'm sure huffcues is probably just about to post the tracking number for you to finally see that your cues did indeed get lost :P
 
This kind of behavior from Huffcues is disgusting. Hey Huff....send the man his cues or reimburse him for the loss! Jerk.
 
I have a feeling I won't see those cues until a judge orders them to be returned.
He's pissed by all of the negative ink he's getting and will probably hold on to them just out of spite.
Being as it's a claim of less than $5000., I can file it in small claims court here in Maryland.
I hate to be a jerk about the whole thing but this really is ridiculous.
Either way, something WILL get done.
 
PLEASE ANYONE WHO WANTS TO SEE ANY EMAILS ABOUT THIS DEAL EMAIL ME< I HAVE THEM ALL>>>THANK YOU!! HERES THE TRACKING NUMBER OF WHEN CUE WAS SENT!! IT DOESNT SHOW UP BECAUSE IT WAS SOO LONG AGO>>0304-1070-0002-0851-7668
okay mark smith>>> if you are going to post things at least tell the TRUTH??? i DID NOT get the cue in oct 04>>>it wasnt until JAN 05!!! below are copies of emails that were sent back and forth with info and even in the dates ANYONE can see that you yourself didnt send anything to me until the end of dec and i got them first of JAN 2005!!! and you were NEVER told that they were lost and found an lost again!!! THATS BS!!! as everyone NEEDS to know i had some health issues and was in the hospital for a period of time!! YOU WERE EMAILED WITH THAT INFO TOO!!! the cue was sent and lost!!! you were informed of that too!! but you were upset because of the cues being made by your nephew and i dont blame you!! the insurance wasnt going to pay much for the cues because they DO NOT pay for sentimental value, only actual value. so instead of just giving up i BUSTED MY BUTT and ARGUED with the postal service and had a relative who is a postmaster do a special favor for me by REALLY looking for the item for us, so you could get it back. normally they would have given you a few dollars for the ins and that was it!! BUT AGAIN i went OUT OF MY WAY to try and help!! THIS IS THE KIND OF THANKS I GET??? NICE!!! YES you were emailed on the 29th of sept and i said they would be in hand by end of the next week!! the cues were picked up by my fiance and as soon as i get home this week they will be sent to you!! you DID NOT send 5 emails!!! YOU SENT 2!! AND I REPLIED WITH THE SAME INFO AS I HAVE PUT HERE!!! just as i told you i am out of town until nov 2 or 3 and the cues will be sent as soon as i get home!!! so all of this BS you post is nothing but as i said BS!!! i have ALL the emails to show this for ANYONE who wants to see them. just email and ask please!! please read below for copies of the emails which show when the cue REALLY was sent!!! thanks you MARK SMITH for this lesson though. and that is i will NEVER go out of my way to help anyone or do anything extra for someone again!! all other cue makers and repair guys PLEASE dont let this happen to you!! and for all who decided to slam me without getting the WHOLE TRUTHFUL story maybe next time before you jump the gun and throw all these accusations around you should ask for more info and both sides!!
This message is not flagged. [ Flag Message - Mark as Unread ]

Date: Fri, 7 Jan 2005 08:51:27 -0800 (PST)
From: "david huff" <huffcues@yahoo.com> Add to Address Book Add Mobile Alert
Subject: Re: Pool Cue
To: "Mark Smith" <mksmith713@hotmail.com>


i just got the cue...let me know what you need doen with it...thanks

Mark Smith <mksmith713@hotmail.com> wrote: Dave,
Can you give me a yell and let me know when the cue gets there.
I think I may want to make the shaft a little smaller on both shafts.

Mark :)

>From: david huff
>To: Mark
>Subject: Re: Pool Cue
>Date: Wed, 15 Dec 2004 22:07:36 -0800 (PST)
>
>okay thats fine...if yuo already have the tip i will turn it down and
>rework the ferulle and put tip on for $10..thanks
>
>Mark wrote:David,
> I'm going to get the cue ready for shipment.
>I also have another vintage cue that I'd like to start using.
>The ferrule has come loose and needs to be reguled, I need to replace the
>tip and I'd like to have the shaft taken down to 12 1/2 mm.
>I'll send that along with a Talisman soft tip that I like to use.
>Can you give me a new total?
>
>Thanks,
>Mark :)
>----- Original Message -----
>From: david huff
>To: Mark Smith
>Sent: Monday, December 13, 2004 4:49 PM
>Subject: Re: Pool Cue
>
>
>i alread yreplied to the other email..but i think i can keep the signature
>for you...it should be kept on it in this case...if nothing else maybe if
>soem of it comes off a little i can just take a black pen and trace over
>the signature to keep it in tact for you...i will make sure it is left for
>you.....i sent address and info to you in last email...basically $90 for
>job and $10 shipping back to you...so $100....does sound fair enough??
>
>Mark Smith wrote: Butt cap material really doesn't
>matter much to me. As long as the cue is
>playable, I'll be happy.
>I plan on getting back into the game and this cue hits soooo nicely.
>The least expensive would be best.
>I'd hate to lose the signature, but if there's no other way, I understand.
>This cue was made by my late nephew who used to work for a couple of
>dfferent cue makers in this area.
>He bounced from job to job, getting in time over in Arbutus with Timmy
>Scruggs, then up in Towson at Joss, then for a short time down in Pasadena
>with Rich Phillippi.
>Unfortunately, he died in an automobile accident back in 2000.
>So there's definately a sentimental value more than anything.
>If we can get her back into playing condition, I'll be happy.
>Don't worry too much about the signature. I'll know in my heart who made
>this cue, and I'll cherish it just the same.
>
>Give me a total and shipping address and she'll be on the way.
>
>Thanks,
>Mark
>
>
> >From: david huff
> >To: Mark
> >Subject: Re: Pool Cue
> >Date: Sun, 12 Dec 2004 21:12:00 -0800 (PST)
> >
> >okay yes i see where you say the whole cue needs finishing...you just
>tell
> >me what kind of buttcap you want on it....here is a pic of a cue that i
>am
> >finshing that i made and notice the lacewood butt cap i put on it...that
> >might look good on this cue. or just maple or pretty much any wood you
>may
> >want just let me know...i thnik lacewood or maple or cocabolo will match
> >good and look good too... or if you want ivory or just a black or white
> >fiber material i can do that too. as far as maching the cue ball i dotn
> >really have the right equipment to do that. let me know what you think
> >about the lacewood or another wood. or if you want fiber or ivory...to
> >refinish a cue i charge $70. the price for butt will depend on material.
> >the only thing im concerned about is the signature?? i normally go ahead
> >and take off all the finish which is the best way. but if i do that it
>will
> >take away the signature>>> i can try to work the finish on the cue now
> >without completely taking it off and maybe be
> > able to keep the name on it. but the hard part will be to blend the
> >finishs so they look well. does the name itslef haev a good coat of
>finish
> >on it or is it worn off?? if it has good finsih over it and you want to
> >keep name i should be able to blend it okay. that may take a little more
> >time. if you are not concerned with the name staying it wont take as
>long.
> >let me know your thoughts on that. thanks
> >
> >Mark wrote: Here are a few photos of the cue.
> >----- Original Message -----
> >From: david huff
> >To: Mark
> >Sent: Friday, December 10, 2004 3:16 AM
> >Subject: Re: Pool Cue
> >
> >
> >i will look for pics...thanks
> >
> >Mark wrote: Dave, the entire butt needs to be
> >refinished.The chipping a flaking is on the forearm and butt section.
> >The material the butt cap is made from doesn't really matter.
> >Heck you could even make it out of wood.Maybe birdseye maple to match the
> >forearm.
> >I also have a second antique cue ball if you wanted to machine a butt cap
> >out of that and you could keep the remainder to use for inlays.
> >I'll work on some detailed photos this weekend and get them out to you.
> >
> >Thanks,
> >Mark :)
> >----- Original Message -----
> >From: david huff
> >To: Mark Smith
> >Sent: Thursday, December 09, 2004 11:51 PM
> >Subject: Re: Pool Cue
> >
> >
> >yes i can replace the butt cap for you..if you want just basic white
> >material it is not as high as it would be if you want ivory...alos if i
> >dont take the finish off the whole cue to keep the signature on it in
>tact
> >it will not be too high...send me some pics of it..if i can just refinsh
> >the bottm part and replace butt cap i will charge $50...if you do want an
> >ivory butt cap which is probably what the cue ball was it will be
> >$90-100...the ivory butt cap alone costs about $60. thsi is a
> >estimate...but if you sned me good up close pics of all parts of cue i
>can
> >tell you better for sure...thanks
> >
> >Mark Smith wrote: Thanks for the feedback.
> >
> >Another question.
> >I have a Custom "Justin Smith" cue that my son borrowed without my
> >knowledge
> >and left in the trunk of his car for quite some time.
> >With the temperature changes in this part of the country, the finsih is
> >wrecked and the butt cap has broken into many pieces.
> >The butt cap is beyond repair, which is sad because the butt cap, inlays
> >and
> >ferrule were all cut from an antique cue ball.
> >
> >The area where the maker signed the cue is faded a bit but still legible.
> >The butt cap had the initials "JS" engraved, sort of the way Timmy
>Scruggs
> >does his.
> >
> >I know it'll never be the same as it was when it was made, but if I can
>get
> >it back to a nice condition, I'd be happy.
> >
> >Do you replace butt caps and refinish butt sections of cues?
> >
> >If so, what kind of cost am I looking at?
> >
> >Thanks,
> >Mark :)
> >
> > >From: david huff
> > >To: Mark
> > >Subject: Re: Pool Cue
> > >Date: Thu, 9 Dec 2004 12:30:07 -0800 (PST)
> > >
> > >that cue does resemble the ah2 AMERICANA cue...as far as the adam logo
> > >sometimes they do get taken off maybe for refinish or just worn off.
>the
> > >stickers may be valid , or they may be just soemthing someone stuck on
> > >there?? but since it came from your relatives estate chances are they
> > >probably are legitimate. that cue was made between mid 70's early
> > >80's...its value is at 100% $165, 90% $130, 70% $85...this info is from
>a
> > >blue book of pool cues. the market for these cues is really not where
>it
> > >should be though. the older production cues like this are mainly in the
> > >higher end cues with alot of inlays and points. i have a few of these
> > >similar cues myself and some higher ends also. your best bet is
>probably
> >to
> > >either put it in a safe place and keep it for some years for collector
> > >value. in about 15-20 years this cue will be worth alot more. i will
>say
> >in
> > >lets say 20 years the cue will be worth around $400-500..this is just
>my
> > >best estimate if the market stays about where its at by then.
> > > as i said i have soem of the same and that what i did with them...to
> >sell
> > >them right now you MIGHT be able to get $70-100 for it. if it were me i
> > >wouldnt play with it, but then again i have plenty of cues to use. i
> >would
> > >consider putting it away for the future and just buying a nice cue to
>use
> > >myself if i were you. i hope thsi helps, if i can hel;p you in anyway
> >just
> > >elt me know. i do sell cues on consignment and also do repairs and sell
> >all
> > >custom and production cues and cases. i have also started making custom
> > >cues. i have actually been making them for awhile but had to get the
> > >quality that i wanted before i started selling any. let me know if i
>can
> > >help you in ANY way. thanks
> > >
> > >Mark wrote:I recently came into possesion of an
> > >olod cue from my late Great Uncles estate.
> > >I plan on keeping it, but I found, through Proficient Billiard web
>site,
> > >that you are knowledgable in older cues and thought you might be able
>to
> > >help me.
> > >
> > >The cue is an old Adam, model A/H-2 in 19 ounces.
> > >It doesn't have the usual Adam logo in the butt cap, but instead, it
>has
> > >stickers on the butt with the logo on onje sticker, the weight on
>another
> > >and the model on yet another.
> > >
> > >Someone told me this is one of the first models Adam made after formig
>a
> > >partnership with Rich Helmstetter back in 1968, hence the model number
> >A/H.
> > >Is that the case?
> > >
> > >Is this cue collectible?
> > >If so, I won't play with it.
> > >
> > >I'm also attaching a few photos.
> > >
 
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