I didn't think about vacation season. But you are correct. I'm not trying to bust anyone's balls here, only voicing my frustration.
I guess case makers are all too busy for my $$
- Thread starter cbi1000
- Start date
I didn't think about vacation season. But you are correct. I'm not trying to bust anyone's balls here, only voicing my frustration.
Exactly. LOL. I suppose folks really could be THAT busy that it's hard to keep up with demand.
There could be several reasons why it would be difficult to connect.
I can understand 100%.
I’m not sure he’s still making cases, but I had such a pleasant experience with Jack Justis, start to finished product.
Serafin
Sent from my iPhone using Tapatalk Pro
Serafin
Sent from my iPhone using Tapatalk Pro
From what I've read, its probably more likely to get a reply from JB via Facebook vs email these days. At least from what I've read...
Remember, any of these folks that do custom work aren't gonna operate like a nuts and bolts business. Often times they are one or two man operations, too, so they may not put replying to messages at the top of their list, especially when trying to get other orders completed.
I wish you luck. I would love to order a case from JB, myself....
Last edited:
Here is what I would do in your case(pun intended)
Here, on AZ Main forum, Describe your design and stress money is no object.
budda bing budda boom
Went to their homepage and the first thing you see is a message explaining what's up. What's not to understand? :scratchhead:
But but...I want it now!
Here's my perspective, for what it's worth. We only have so much time in a day. The vast majority of said time is hands-on shop work. Some time is allotted for communication. Within that time, I have to quickly skim through emails, texts, missed calls, etc. with an eye out for people related to the job(s) I'm actually working on in the shop. Those people are my current priority. Below those, if I have the time and inclination to chit-chat, I message back & forth with people who have pending orders that I am not actively working on yet. In any of these two types of communications I have to send pictures & give descriptions, explain which materials I like & why, listen to them tell me their thoughts, etc. Communicating can be an exhausting job in itself. Lowest on the line is new order requests. I read those less than any other & respond even less. It's not that I'm being a jerk or not appreciative of the interest. It's merely that I don't have that much time in my day to do all of that plus actually build a cue.
Here's the kicker. Every single person who reaches out to me feels exactly like the OP, like they matter above all else. They feel frustrated, almost offended if they don't get a response from me in the time they think they should. It doesn't occur to them that if I were to drop what I am doing to speak with them, that's time tacking on to an actual cue that somebody else is waiting on. While your selfish side might be ok with that, it's not so awesome when it's the other way around. And I'm just monkey in the middle, damned if I do & damned if I don't. I get *****ed at by all sides.
I wish it weren't like that. I wish I had an office with a secretary to keep up with all of it. I wish I had a shop manager who could lay out & direct the day's work so all I have to do is make cues. The world isn't like that, though. I have to do all of it on my own plus live a life outside of my shop. While I do honestly try my very best, I'm admittedly not great at it. What I am good at is making cues. And that's why people suffer me, and I sincerely appreciate their patience & understanding.
Sorry for the dump there but I imagine it parallels your situation. The case makers aren't a$$holes ignoring you. They're people trying to do the best they can to juggle work load with communication while hoping to not piss off too many people. Be patient and you'll get in touch with somebody, and you'll get the case of your dreams. The people you're reaching out to are apparently very busy for a reason, and to their credit they are prioritizing the work they currently have over your idea. When it's your case they're working on, they'll ignore other potential buyers while they focus on taking care of you.
Here's the kicker. Every single person who reaches out to me feels exactly like the OP, like they matter above all else. They feel frustrated, almost offended if they don't get a response from me in the time they think they should. It doesn't occur to them that if I were to drop what I am doing to speak with them, that's time tacking on to an actual cue that somebody else is waiting on. While your selfish side might be ok with that, it's not so awesome when it's the other way around. And I'm just monkey in the middle, damned if I do & damned if I don't. I get *****ed at by all sides.
I wish it weren't like that. I wish I had an office with a secretary to keep up with all of it. I wish I had a shop manager who could lay out & direct the day's work so all I have to do is make cues. The world isn't like that, though. I have to do all of it on my own plus live a life outside of my shop. While I do honestly try my very best, I'm admittedly not great at it. What I am good at is making cues. And that's why people suffer me, and I sincerely appreciate their patience & understanding.
Sorry for the dump there but I imagine it parallels your situation. The case makers aren't a$$holes ignoring you. They're people trying to do the best they can to juggle work load with communication while hoping to not piss off too many people. Be patient and you'll get in touch with somebody, and you'll get the case of your dreams. The people you're reaching out to are apparently very busy for a reason, and to their credit they are prioritizing the work they currently have over your idea. When it's your case they're working on, they'll ignore other potential buyers while they focus on taking care of you.
You don’t know how long I have been waiting to hear back....
First off, I never bashed anyone. I never said that I should come first. Never said everyone should drop everything for me. Didn’t call anyone out saying they should do this or that. I never acted like im entitled to anything.
Only voiced that it was hard to speak with a few case makers out there. You don’t know if it’s been 1 month or 3 months without response. I wouldn’t have voiced my frustration had it been a few days or even a couple weeks. I’m not even sure anyone got anything from me as I have yet to be contacted. So I don’t know. Again, not trying to throw anyone under any buss. If you or anyone else got offended by my post, sorry.
Would it be fair to say most cue/case makers are talented craftsman but fair/poor managers. It’s hard to do everything and stay productive. The electrician I use returns calls after 7pm. He states that when a message is left for him. Hit and miss commutation does not work. And excuses are worthless.
Ditto...he did announce his retirement here. But also said he had some completed cases for sale. Jack is a true professional.
(edit) Guess this means we are among the lucky ones.
Last edited:
I wasn't knocking you or insinuating that you had done anything wrong. Conversely, I was encouraging you to be patient, while also attempting to shed some light on why you were experiencing what you described. Had I thought you would be so defensive about it, I wouldn't have wasted my time trying to explain it.
I think this is spot on... I know a few electrical engineers who have the same communication 'gene'... unbelievable knowledge but very bad at communicating...they'd rather be 100% correct than be socially polite.
I feel like I'm walking on eggshells with certain cuemakers.. one question too many and you're on the sh*t list... the Great And Powerful Oz says Go Away!
If you’re not happy now quit. It gets worse. The last maker I used damaged me. Everything was fine until I gave a deposit. There were signals and I’m sorry I did not act on them. I regret giving him the business and I hate the cue.
The aggregation out weighed the fun of building it.
Sorry if I came across as defensive. Wasn’t my intent. I do and always have appreciated your posts.
Yes sir, agreed... I had a cuemaker replace a ferrule for me, I told him I wanted it the exact same length as the old one, which I'd measured, so it would match the other shafts. Well, it was shorter by 1/8".. I said you didn't make it the same length, he "says of course I did, what are you talking about?" I showed him a picture of the old ferrule with a ruler next to it.. then he went to "well that's how I do 'em"...
Entitled cuemakers = no fun.