I can't say it's how I would do things, but Roy feels slighted and his website is his venue for airing the grievance.
My own interactions with Bryan were favorable, and others have reported the same. Anyone considering him for a future cue purchase should be able to search his name and find the good and bad reviews. After that, a phone call or email correspondence getting the other side will help make an informed decision.
Even though my BCM cue is great, I want to know things like this. Take out the personal attack parts and it at least tells me Bryan may have had some finish issues. Again, good to know in order to ask the right questions.
In short, I support the sharing of feedback but I think it could've been done better.
He could just post it up on AZ Billiards like everybody else.
I don't see the difference, in fact it's the best of both worlds for us.
For instance, if those cues were for sale here, I wouldn't be able to comment that the
discounts aren't as deep as he says they are
Roy is a loose cannon at best, but if he feels he was wronged to the tune of 6K, then he's doing the right thing by getting the word out,but, Mr. Roy, how many people do you think will read that...? 16?
It's kinda strange. I've bought a few cues from Roy over the last 15 years, and he can go off like a grenade at times, but if you call that a deep discount, you have flipped.
I sure would like to hear the other side of this story. Bryan has a pretty solid history, even if it's a short one. Something tells me there's more to this saga.
The VERY limited interaction i've had with Brian, has been very good, and I wasn't even buying a cue. I would suggest his cues as pretty darn good, and I would own one given the opportunity, though I do not right now.
Don't agree with what Roy did but it's his website and having dealt with Roy in the past (with no issues I might add) he is a man that marches to his own tune.
I've also had one dealing with Bryan (BCM cues) several years ago... at someone's recommendation I sent him a custom cue for a refinish/rewrap. All I can say is...I had to send the cue to another cue maker for a complete re-work.