Inside Pool Afraid of customer comments.Wonder why?

Jack Flanagan said:
Hey, didn't Nero fiddle while Rome burned,,,Party Hearty 'til the end, I always say,,,,,,,,,,FWIW
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Was the band at the party playing "Nearer My God to Thee" ?

Wally<~~ hoping Chris Adam gets the joke... :cool:
 
Wally in Cincy said:
Was the band at the party playing "Nearer My God to Thee" ?

Wally<~~ hoping Chris Adam gets the joke... :cool:
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Do I have to research this on Google.com? Don't make me get out my search engine!
 
MrLucky said:
Due to their prominence and their obvious expenditures on private parties and giveaways during the Expo etc. in the past month or so while at the same time defaulting on orders I would have to say this isn't exactly the scenario that you are describing!
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This shows little business understanding and very little business experience.
 
Ken_4fun said:
Bring lots........I can actually see the whole table now....


Your little buddy,,,,

ken
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Ill bring all I got,,,, and if that aint enough you might be able to find a little side action :D

Now that you see the whole table,,,, will it depress you to see me running out all the time?

Your fish,,,,

Woody
 
It is a shame to see a good company not putting emphasis on its most important asset--customers.

They still have a chance to make things right, I hope they will do it before it is too late.
 
redhotpeter said:
It is a shame to see a good company not putting emphasis on its most important asset--customers.

They still have a chance to make things right, I hope they will do it before it is too late.
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Another ridiculous comment. When you need 100 customers to stay in business and you only have 40 they aren't really much of an asset.
 
redhotpeter said:
It is a shame to see a good company not putting emphasis on its most important asset--customers.

They still have a chance to make things right, I hope they will do it before it is too late.
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I dunno. I've experienced job layoffs. My cell phone company was recently purchased by another. My old poolroom was closed down. etc., etc.... Such is the downside of business.

I've always liked Inside Pool. I think it's a great publication and their coverage of local tournaments is without competition. I really doubt anyone would deliberately try to "scam" its customers. I know that for most magazines (with the exception of Time, Newsweek, etc.), it's frequently a paycheck to paycheck business and risks are often taken to keep things afloat.

I understand that there are some bitter employees who are posting here. I'd just like to say that I've always enjoyed the publication you guys put out. I also know there are some others who haven't received their latest copy and feel they were cheated. Well, I'm sorry to hear if that's the case but not because you might be out $40 but because Inside Pool would be gone. There's just something about a nice, glossy magazine that makes the news seem important. I know what I have to say isn't terribly political but it's just my two cents.
 
Jude Rosenstock said:
I dunno. I've experienced job layoffs. My cell phone company was recently purchased by another. My old poolroom was closed down. etc., etc.... Such is the downside of business.

I've always liked Inside Pool. I think it's a great publication and their coverage of local tournaments is without competition. I really doubt anyone would deliberately try to "scam" its customers. I know that for most magazines (with the exception of Time, Newsweek, etc.), it's frequently a paycheck to paycheck business and risks are often taken to keep things afloat.

I understand that there are some bitter employees who are posting here. I'd just like to say that I've always enjoyed the publication you guys put out. I also know there are some others who haven't received their latest copy and feel they were cheated. Well, I'm sorry to hear if that's the case but not because you might be out $40 but because Inside Pool would be gone. There's just something about a nice, glossy magazine that makes the news seem important. I know what I have to say isn't terribly political but it's just my two cents.
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That really makes me feel better. Nothing like a little KY when you are getting screwed. I haven't gotten my mag in 2 months and they try and scam me on the phone to re-up. They sure got some balls.
Purdman
 
Teacherman said:
Another ridiculous comment. When you need 100 customers to stay in business and you only have 40 they aren't really much of an asset.
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I disagree. If you have 40 customers and treat them right, the word will spread exponentially. If you treat them wrong, they will more than likely tell at least 10 people. That's 400 people that won't buy your product. Then they tell 10 people, and so on....

I know the ethical lines seem blurry here, but your customers are definitely your greatest asset. They are why you are in business in the first place, because if it weren't for them, you wouldn't have a for-profit business.

I don't want to speculate bad things about what's going on at IP, because they could have really good reasons for what they're doing such as terminal illness or another company taking them over, for examples. Nobody knows until they come forward, so I will give them the benefit of the doubt. I do wish they would clear it up soon.
 
coolpoolfool:

Word of mouth about a good product or company travels very slowly. Most people take good service or a good product for granted. They don't think about praise. They parted with their cash, after all. Perhaps the best compliment is that they don't want a refund.

In 1990, I designed an individual cylinder knock retard control system for performance engines. Shirley and I thought the world would beat a path to our door. Fifteen years later, the product is still unique, and we are still working out of our home. Oh well, the commute is short.
 
coolpoolfool said:
I disagree. If you have 40 customers and treat them right, the word will spread exponentially. If you treat them wrong, they will more than likely tell at least 10 people. That's 400 people that won't buy your product. Then they tell 10 people, and so on.....
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Those 40 customers can be an asset if your on the up side of business.

But, if you're at the end, they are meaningless.
 
Donald A. Purdy said:
That really makes me feel better. Nothing like a little KY when you are getting screwed. I haven't gotten my mag in 2 months and they try and scam me on the phone to re-up. They sure got some balls.
Purdman
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It's never pretty at the end. But their loss is likely to be a astronomical compared to yours.
 
Lmao

Teacherman said:
This shows little business understanding and very little business experience.
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so whens your gala bash paid for by others ?
:confused: your statement more clearly shows a lack of ethics on your part or an assumption with no basis about me! or is it both? I know ENRON partied till the end with others money but they went to jail for it! Is that good business somehow in your mind :confused:
 
Now I understand your reasoning!

Teacherman said:
Those 40 customers can be an asset if your on the up side of business.

But, if you're at the end, they are meaningless.
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Or total lack of it! :rolleyes:
 
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