Yes, John, and doing so voids our very generous lifetime warranty that comes with every Justis case. I don't think any of our more knowledgeable customers would want to take a chance of losing this and damaging the finish on their cues from excess friction caused by your undersized interiors.
Do you also cover damage to cues when it occurs in your case? I doubt that the AZers who have had this happen to them will say so publicly but you know and I know that there are people here who have had their cues damaged through using your case.
One AZer was brave enough to say so in public and you and a few others attacked him as if he had defiled a statue of Jesus. You called him a liar and said that there was no way a cue could be damaged in your case in the way he said ti happened.
But then you went very silent after I posted this little tidbit -
Two years ago you posted that cue CAN BE damaged in your cases if people don't insert them properly as outlined in the note you send with each case. So which is it? Can a cue get damaged in your case or not?
To remind you this is what you said;
"It has recently come to my attention that some of you may not be aware of our recommendation on how to place your cues and shafts in our cases.
Each case comes with a care sheet that explains this but I though it might be a good idea to review this on this forum since many of my valued customers are AZ members. The following is verbatim from our care sheet.
TO PREVENT PIN AND COLLAR DAMAGE, PLACE THE RUBBER BUMPER PORTION OF YOUR CUE AND THE TIP SECTION OF THE SHAFT DOWN TOWARD THE BOTTOM OF THE CASE.
If the pin and collar are installed down and the case is accidentally dropped, it could result in a bent pin or chipped collar from the force. I think this is a carry over from owners of cases with tapered tubes where you didn't have the choice but to install pin down. "
You said that in this thread that you started:
http://forums.azbilliards.com/showthread.php?t=41629
To everyone reading this, you can throw your JB Tube case, drop it, take it dirt bike riding, whatever you want and your cue stands little to no chance of being damaged in the way that Jack says a cue can be damaged in his case. In addition you can put your cues in bumper up or bumper down with NO CHANCE of damage to your cues.
Yep, we are about to give all of your customers and everyone else a little lesson in just what you deliver for the money Jack.
I asked you and Doug to leave me and threads about our cases alone. You chose not to and so you can be the one on the defensive after our little biology lesson where I dissect your case on video.
Meanwhile: Here are some shots I took two years ago of this case when it first came into my hands; At this time the case was a year or so old. For the past TWO YEARS it has been hanging on the wall and not been used.
Get What You Pay For
You want to tell us Jack how much this case would cost if bought from you? Also I notice in raffles that such a case is going for around $800-$900 when all the spots are added up. That's an amazing price for what you actually deliver. Maybe that's why you can afford to give away so many cases to professional players.
I get $540 using my comparison spreadsheet. And that's without a shoulder pad. If you want a shoulder pad then that another $40 bringing the price to $580.
Comparably a J.Flowers case with a better interior and better protection, with shoulder pad, more tooling, and a jump cue handle compartment, costs $375. That's a savings of $205 and the customer need not worry that they didn't see the memo on how to prevent damage to their cue by inserting it the wrong way.
I will tell everyone this straight up. If you think that Justis cases are worth the money that he charges and worth the money that other people charge OVER Jack's prices then pay it. There is no doubt that Jack Justis has a reputation and that many people have participated in maintaining that reputation for a variety of reasons. But don't delude yourself. You are buying a NAME and that's it. You aren't buying great quality and you certainly aren't buying the protection your cues deserve.
Jack wants to play games with me and takes offense because I dare to claim that we protect cues better than he does. To defend against this claim he makes up reasons why he does it the way he does. And now he is going a step farther and claiming that the way we build our interiors is actually damaging to the cues which is completely and utterly false.
So, make your own choices. Don't believe me. Don't believe Jack. I can show you through pictures and videos what we do and what Jack does but nothing is better than seeing it for yourself in person.
Compare for yourselves in person and if you still feel that Jack delivers a better product that meets your needs then get one. Otherwise I am very confident that you will be very very happy with the quality we deliver and the money you save.
For me it's not about prestige. It's not about a "name". It's about day-in-day-out protection for your cue.
That's the value in a cue case in my opinion.
