Making changes on custom cue orders

Standbykid

Standbykid

Results or excuses?
Silver Member
Hello All,

I was just wondering how many of your customers make changes "on the fly" when ordering a custom cue from you? Is this the norm?

The reason I ask is that I do this regularly, sometimes changing my mind several times on an order from Chris. It's usually nothing major, wrap color, joint material/type, tips, etc. Chris is always very accommodating about this, even when I am wishy-washy. Most recently, I changed my mind on the joint and butt cap of a cue he is building for me from ivory to linen and back to ivory.

Sometimes I feel as though I'm driving him crazy, but you'd never know it by talking to him.

-J
 
Don't take advantage of Chris

Chris is one-in -a-million human (Mensch!)
Standbykid said:
Hello All,

I was just wondering how many of your customers make changes "on the fly" when ordering a custom cue from you? Is this the norm?

The reason I ask is that I do this regularly, sometimes changing my mind several times on an order from Chris. It's usually nothing major, wrap color, joint material/type, tips, etc. Chris is always very accommodating about this, even when I am wishy-washy. Most recently, I changed my mind on the joint and butt cap of a cue he is building for me from ivory to linen and back to ivory.

Sometimes I feel as though I'm driving him crazy, but you'd never know it by talking to him.

-J
Click to expand...
 
Last edited:
Standbykid said:
Hello All,

I was just wondering how many of your customers make changes "on the fly" when ordering a custom cue from you? Is this the norm?

The reason I ask is that I do this regularly, sometimes changing my mind several times on an order from Chris. It's usually nothing major, wrap color, joint material/type, tips, etc. Chris is always very accommodating about this, even when I am wishy-washy. Most recently, I changed my mind on the joint and butt cap of a cue he is building for me from ivory to linen and back to ivory.

Sometimes I feel as though I'm driving him crazy, but you'd never know it by talking to him.

-J
Click to expand...

Hi,

It is part of the process. One thing always leads to another. As long as the customer is happy, all is right. You have to go with the flow and embrace changes.

Rick
 
scdiveteam said:
Hi,

It is part of the process. One thing always leads to another. As long as the customer is happy, all is right. You have to go with the flow and embrace changes.

Rick
Click to expand...

Rick couldn't have said it better. Sometimes that little change from the customer or builder makes the cue.
Frank
 
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