It's easy to complain about the shootout but if a match is hill-hill, then the players have basically been playing as well as each other, and it seems like the winner of the match probably shouldn't be decided in a way that gives a huge advantage to the player who happens to be breaking for the last rack.And that's the crux of it. The sets format keeps the drama high throughout the match.
I really like the sets format. Other than the shootout, of course.
Other than a shootout, I don't know what else they could do. I suppose sudden-death sets of 2 racks where each player gets to break once?