NEVER again!!

[dukeboy1977]

This will be kept fairly short, but it's just a rant so if you decide to leave now I don't blame you.

I had traded for a Scruggs j/b cue not too long ago, and while it broke well for me and played well, I did not need a cue so expensive so I opted to sell or trade it plus cash. It came with 2 shafts and yes I noticed one was a lil different but I figured it was from a different cue. I posted pics in my thread and if you look closely you can tell they are not perfectly identical. Scruggs did have multiple people working for him through the years. Anyways, I traded the cue here for another cue plus cash. I'm told today that this other shaft is in fact NOT a Scruggs shaft and they wanted their money back. Now, I was sold this cue with this shaft by a prominent dealer / collector around my area ( within 3 hours driving ). I am not very familiar with Scruggs cues so I chose not to argue with my buyer / trader and asked what they wanted to do about it. Initially he asked for what I believed to be too much but then quickly said he would do half his money back. I agreed and sent it back cuz that is how I do business. I don't screw anyone, I try making it right for us both. The guy I traded with was almost as courteous as he had been through our deal but not quite. I suspect he thought I was out to screw him but truth is, I'M the one who got screwed. I took this prominent seller at his word and got the j/b cue initially. This is the LAST time I get anything without having done some true research on it first. Money is an evil thing because too many will do too much to get it, and at any cost. I guess this will be my last Scruggs purchase as I am not very familiar with them, but this will be my LAST time getting anything without knowing about it, or their kind first. I will not call out any names but my initial " prominent seller " probably SHOULD be called out. I know he belongs here as I know here is where the j/b cue came from initially. I just don't know his screen name. Watch who you deal with folks, and KNOW what you are getting yourself into...LESSON LEARNED!!!:angry:

 

[DAVE_M]

This will be kept fairly short, but it's just a rant so if you decide to leave now I don't blame you.

I had traded for a Scruggs j/b cue not too long ago, and while it broke well for me and played well, I did not need a cue so expensive so I opted to sell or trade it plus cash. It came with 2 shafts and yes I noticed one was a lil different but I figured it was from a different cue. I posted pics in my thread and if you look closely you can tell they are not perfectly identical. Scruggs did have multiple people working for him through the years. Anyways, I traded the cue here for another cue plus cash. I'm told today that this other shaft is in fact NOT a Scruggs shaft and they wanted their money back. Now, I was sold this cue with this shaft by a prominent dealer / collector around my area ( within 3 hours driving ). I am not very familiar with Scruggs cues so I chose not to argue with my buyer / trader and asked what they wanted to do about it. Initially he asked for what I believed to be too much but then quickly said he would do half his money back. I agreed and sent it back cuz that is how I do business. I don't screw anyone, I try making it right for us both. The guy I traded with was almost as courteous as he had been through our deal but not quite. I suspect he thought I was out to screw him but truth is, I'M the one who got screwed. I took this prominent seller at his word and got the j/b cue initially. This is the LAST time I get anything without having done some true research on it first. Money is an evil thing because too many will do too much to get it, and at any cost. I guess this will be my last Scruggs purchase as I am not very familiar with them, but this will be my LAST time getting anything without knowing about it, or their kind first. I will not call out any names but my initial " prominent seller " probably SHOULD be called out. I know he belongs here as I know here is where the j/b cue came from initially. I just don't know his screen name. Watch who you deal with folks, and KNOW what you are getting yourself into...LESSON LEARNED!!!:angry:

Did you clarify that you were uncertain of one shaft being a Scruggs shaft or not?
If you did, then the deal was done and the other guy has no right to complain.
If you didn't, then you mislead everyone.
If you said it was a Scruggs shaft, then you lied.

 

[dukeboy1977]

no

Did you clarify that you were uncertain of one shaft being a Scruggs shaft or not?
If you did, then the deal was done and the other guy has no right to complain.
If you didn't, then you mislead everyone.
If you said it was a Scruggs shaft, then you lied.

I said there were two shafts with it. Nothing more. I never said specifically they were or were not Scruggs shafts. 1 is and 1 obviously isn't?

 

[DAVE_M]

I said there were two shafts with it. Nothing more. I never said specifically they were or were not Scruggs shafts. 1 is and 1 obviously isn't?

Then you mislead everyone, technically.

I'm not choosing sides, I'm staying neutral. I'm just telling it how it is. You can't expect people to look at a picture and know it's two different shafts, even if it is blatantly obvious. Hell, I've listed full specs on cues already and had people ask me weight, length, and size.

 

[dukeboy1977]

well...

Then you mislead everyone, technically.

I'm not choosing sides, I'm staying neutral. I'm just telling it how it is. You can't expect people to look at a picture and know it's two different shafts, even if it is blatantly obvious. Hell, I've listed full specs on cues already and had people ask me weight, length, and size.

I didn't know reading and looking at pics closely was so hard...Like I said, our deal is now done and lesson learned.

 

[Type79]

Two-Way Street

Deals work both ways. A seller should be knowledgeable on what they are selling and be true to their description just as a buyer should be knowledgeable on what they are buying and ask questions to clear-up anything left to question.

You did the right thing by refunding the buyer's money and unless a great amount of time has passed from the time of your purchase, the prominent dealer who sold you the cue should do the same.

"This is the LAST time I get anything without having done some true research on it first."

Exactly.

Jay

 

[macguy]

This will be kept fairly short, but it's just a rant so if you decide to leave now I don't blame you.

I had traded for a Scruggs j/b cue not too long ago, and while it broke well for me and played well, I did not need a cue so expensive so I opted to sell or trade it plus cash. It came with 2 shafts and yes I noticed one was a lil different but I figured it was from a different cue. I posted pics in my thread and if you look closely you can tell they are not perfectly identical. Scruggs did have multiple people working for him through the years. Anyways, I traded the cue here for another cue plus cash. I'm told today that this other shaft is in fact NOT a Scruggs shaft and they wanted their money back. Now, I was sold this cue with this shaft by a prominent dealer / collector around my area ( within 3 hours driving ). I am not very familiar with Scruggs cues so I chose not to argue with my buyer / trader and asked what they wanted to do about it. Initially he asked for what I believed to be too much but then quickly said he would do half his money back. I agreed and sent it back cuz that is how I do business. I don't screw anyone, I try making it right for us both. The guy I traded with was almost as courteous as he had been through our deal but not quite. I suspect he thought I was out to screw him but truth is, I'M the one who got screwed. I took this prominent seller at his word and got the j/b cue initially. This is the LAST time I get anything without having done some true research on it first. Money is an evil thing because too many will do too much to get it, and at any cost. I guess this will be my last Scruggs purchase as I am not very familiar with them, but this will be my LAST time getting anything without knowing about it, or their kind first. I will not call out any names but my initial " prominent seller " probably SHOULD be called out. I know he belongs here as I know here is where the j/b cue came from initially. I just don't know his screen name. Watch who you deal with folks, and KNOW what you are getting yourself into...LESSON LEARNED!!!:angry:

What word did you take from the prominent seller? You said even as a novice they obviously didn't match, you should have sent it right back. You say you didn't need to own a cue that expensive meaning you paid premium for the fact that it was a Scruggs. You then thought nothing of the miss matched shafts as if a cuemaker like Scruggs can't match up his own shafts.

I think you didn't mentioned the mismatching shafts on purpose and got caught. That is why you were so quick to give him back half his money back. Otherwise you would have given him a full refund and wanted back the cue. Why should you sell it for half? Just get it back list it honestly as one original and one nice quality extra shaft and you would probably got about the same price.

 

[ChopStick]

I had a scruggs with mismatched shafts. Par for the course for that guy. The butt warped on mine also after about 3 weeks. I called him about it and he told me too bad cuz he don't warranty nothing.

 

[Poolplaya9]

Here are my thoughts. If one shaft is not original to the cue, but from Scruggs, it should be mentioned in the ad, regardless of how obvious you think it may be from the pictures. And if you think it is possible it could even be from a different cue maker all together, that should be mentioned also.

That said, no way in hell should the buyer get half his money back. He should get it all back, and you get the cue back (undo the deal and seller eats the shipping for his error), or he should get some compensation that is far less than half. If you offer both options, it should be the buyer's choice between the two. If you offer only one option, it should be for a full refund and eating the shipping. Having two shafts instead of just one does not double the value of your cue and the buyer can't seriously expect half their money back for a shaft though. Totally unreasonable on the buyer's end there.

 

[macguy]

I had a scruggs with mismatched shafts. Par for the course for that guy. The butt warped on mine also after about 3 weeks. I called him about it and he told me too bad cuz he don't warranty nothing.

That is a lie, I have known Tim Scruggs for 40 years and he would never do or say anything like that, period.

 

[nobcitypool]

I would have simply asked the buyer to send the cue and shafts back, on my dime, and returned his cue and money, on my dime. No harm, no foul. While it appears this want malicious on your part, it also sounds like you had suspicions about the second shaft. Lies of omission are really no didn't than lies of commission. This so called reputable dealer screwing you does not justify passing along the screw.

 

[1pRoscoe]

That's what you get for cheating on Bob Dzuricky...

 

[KRJ]

I didn't know reading and looking at pics closely was so hard...Like I said, our deal is now done and lesson learned.

I didn't know typing, "one scruggs shaft and one not a scruggs" shaft was so hard. You intentionally mislead him, and he should be pissed. If someone sells a cue, everyone should assume the shafts are the originals unless otherwise stated. I mean, if ethics and honesty count when doing business, then go the whole nine yards.

 

[ChopStick]

That is a lie, I have known Tim Scruggs for 40 years and he would never do or say anything like that, period.

BS. He did to me straight up on the phone! I bought the cue from a dealer in East St. Louis. I didn't mind so much that the shafts didn't match exactly but when the butt warped I called him.

 

[trob]

I didn't know typing, "one scruggs shaft and one not a scruggs" shaft was so hard. You intentionally mislead him, and he should be pissed. If someone sells a cue, everyone should assume the shafts are the originals unless otherwise stated. I mean, if ethics and honesty count when doing business, then go the whole nine yards.

I'm with you..sorry man but if your selling higher end cue's you gotta be very detailed in every thing you know. I don't think you were out to rip the guy off ..you just need to be more detailed when selling a cue.

 

[macguy]

BS. He did to me straight up on the phone! I bought the cue from a dealer in East St. Louis. I didn't mind so much that the shafts didn't match exactly but when the butt warped I called him.

Your Characterization Of the conversation is what does not ring true. It would be almost impossible to get him into an argument. I was at his shop one day and he was working on a couple of shafts. He told me a guy had sent him two shafts for new tips. When the shafts were returned the guy calls really angry saying his shafts had been sanded down.

Tim explained they had just cleaned the shafts because they were so dirty and that was it. I guess the new slick feeling shafts felt thinner to the guy. You an I both know there is to way or reason Tim sanded his shafts just to replace a couple of tips. Tim ended up just telling the guy he would make him two new shafts just sent him the cue.

There was no reasoning with the guy and I don't think he was lying. I am sure he really believed that his shafts were sanded on. Some of the people you deal with a real idiots. Tim made him happy even though he had done nothing wrong. That is the kind of guy he is.

As far as what happened with you, I am sure there was more to it then you have told us or you know. That cue may have been damaged in the past, Tim may have even been aware of the cue and who had owned it. You may have been lied to and even sold the cue as a new cue I don't know. But as far as Tim Scruggs integrity goes he is above reproach. I don't think I have ever heard he utter a curse word.

I am sorry for saying you lied, it was a knee jerk reaction and a poor choice of words. We only have your version of the story and for you make that blanket statement about Tim is in itself not true. He did not operate like that. What happened with him and you was an isolated incident with it's own set of facts that we here do not know.