Not leaving a feedback

[rackem]

Yeah. Right.. I checked and this buyer has left 2 feedbacks out of 7 purchases...Oh well.....I'm over it....Thanks for responses....

Usually if they havn't left one a few days after they should have recieved item. I just send them an email asking them to confirm that it arrived safely.
I do not mention feedback but sometimes it jogs their memory to leave a positive. If they don't Oh well. I already have plenty and 100 is 100

 

[curlyscues]

I just bought something on ebay and received an email from the seller. In the email they said "My feedback policy... So that you know I will not forget to give you a good feedback,
I give you exactly the same feedback as you give me within 48 hrs."

This TOTALLY rubs me the wrong way and this person will not get feedback from me.

The seller grades the buyer on promptness... did the buyer pay promptly, did the buyer email/respond quickly... things like this.

The buyer grades the seller on email/response, shipping, and condition of the item.

According to the seller that I bought from, even though I was prompt in all aspects, if I find him NOT to be prompt or the item isn't as advertised, he's going to give me the same feedback.... F that!

I don't ebay a whole lot and there's been a few times where I've simply forgotten and by the time I go back on there, it's too late. I genuinely feel bad for forgetting.

There are a number of different reasons... the one's I've mentioned along with them possibly being new. If they only have a few items bought, they might not've learned the ways of the world where ebay is concerned... kinda like some people that come on here for the 1st time and post things in the wrong forum. It happens... some are forgiving and understanding while others are down right rude and refuse to take into consideration that the person is new to the forum and that they're not forum savvy.

As you can tell, there are a number of reasons why someone doesn't leave feedback.

that really bugs me too. i hate when sellers do what i like to call "holding feedback hostage".

as a seller for around 10yrs, i leave feedback based on contact and payment. and leaving feedback when payed lets the buyer know you have received and acknowledged the payment.

feedback from the buyers lets me know they have received the item in good shape and in a timely fashon.
M.C.

 

[jhendri2]

What would or could you do if you sold a brand new item on E-Bay and the person receives the item but does not leave a feedback? Then you E-MAIL them and ask them to please leave a feedback and they do not respond...Forget about it???

Just curious, did you leave him a feedback yet?

Jim

 

[rlw]

Personally as a buyer I won't leave feedback until the seller does. I won't be held hostage!!!!! As a buyer as long as I pay promptly & communicate quickly I deserve positive feedback weather I like your product or not.

 

[catscradle]

What would or could you do if you sold a brand new item on E-Bay and the person receives the item but does not leave a feedback? Then you E-MAIL them and ask them to please leave a feedback and they do not respond...Forget about it???

Of course, forget about it. Neither the buyer nor the seller is under any obligation to leave feedback. It is a courtesy, nothing more.

EDIT:
I originally posted before reading all the posts. Now after reading all the posts... screw all you sellers. The buyer does you a favor buying from you, he owes you NOTHING other than payment in a timely manner. If he doesn't give feedback because he forgot, reserves it only for really bad or really good sellers, or is just too damn lazy, YOU HAVE NO COMPLAINT.
I may never leave a feedback again after reading these attitiudes.

 

[Flex]

I'll disagree with this. Using Ebay for purchases means being familiar with and using their feedback system not only to help yourself, but to help others as well.

If I wish to leave feedback for which I'll be held legally responsible, it's my decision to do so, and no supposed ebay netizen rules can force me to write something about the process if I don't want to.

I won't go into the mess some sellers make of the selling process when they send out the wrong stuff and then don't want to refund everything, including shipping charges, when they are the ones who messed up. It's happened to me, and it leaves a sour taste. Good feedback for them? Not a chance, neutral feedback? Heck, no! Negative feedback? When one reads the garbarge some of them write, why would I want to give a ripoff artist the option of sliming me? In that case, I got a complete refund including shipping charges. Was it worth the hassle? Not so sure....

Flex

 

[xidica]

The best feedback I've seen so far is one that says "I think seller is a little gay".
Chris

No doubt!

My feedback once "Eh, to be honest it was as described but it took him 4 days to realize I didn't want him to come deliver it to my house"

 

[Craig Fales]

What would or could you do if you sold a brand new item on E-Bay and the person receives the item but does not leave a feedback? Then you E-MAIL them and ask them to please leave a feedback and they do not respond...Forget about it???

Did you leave them feedback when you received payment??
________

 

[cuechick]

Feedback is voluntary and asking for is considered bad eBay etiquette. I would compare it to going to Starbucks, ordering your favorite overpriced beverage and then the "barrister" follows you to your car waving the tip cup in your face...
Not cool...

As far as who should leave it first...I both buy and sell and as a buyer I leave it as soon as I receive my item and as a seller as soon as the transaction is completed which is when I hear from the buyer and that is usually after they leave it. Just because you paid does not mean the transaction has ended.
Lots of things can happen on the other end, there are lot of scammers and people who will blame the seller for things that are beyond their control or for defects listed in the auction (so many buyers do not READ the auctions!) or even try to switch items on sellers, send back a broken one in place of the one that was sent. The list is endless.
Most buyers are great but still sellers have little recourse with the ones that are not.

 

[xidica]

Feedback is voluntary and asking for is considered bad eBay etiquette. I would compare it to going to Starbucks, ordering your favorite overpriced beverage and then the "barrister" follows you to your car waving the tip cup in your face...
Not cool...

As far as who should leave it first...I both buy and sell and as a buyer I leave it as soon as I receive my item and as a seller as soon as the transaction is completed which is when I hear from the buyer and that is usually after they leave it. Just because you paid does not mean the transaction has ended.
Lots of things can happen on the other end, there are lot of scammers and people who will blame the seller for things that are beyond their control or for defects listed in the auction (so many buyers do not READ the auctions!) or even try to switch items on sellers, send back a broken one in place of the one that was sent. The list is endless.
Most buyers are great but still sellers have little recourse with the ones that are not.

Excellent point. As a new eBay seller I'll be wary and always realize I'm the seller and can "Refuse service to anyone". Rep points for you!

 

[Peer]

Timberly wrote:
> kinda like some people that come on here for
> the 1st time and post things in the wrong forum.

You mean kinda like this thread about eBay..?!

(sorry, I couldn't resist ;^)

-- peer

 

[cuechick]

Personally as a buyer I won't leave feedback until the seller does. I won't be held hostage!!!!! As a buyer as long as I pay promptly & communicate quickly I deserve positive feedback weather I like your product or not.

Who is holding who hostage? Feedback is not about whether you like what you bought! As long as the seller did an adequate job (these are not advertising pros after all) describing it, sent it promptly and packaged it well, what more do they need to do? And what more do you need?

Feedback is about the performance of the seller not the product. They did not make it.

What irks me is people who buy and have no idea how much work it is to list these things, even with a template it can take 30 minutes to an hour to create an auction. Then you deal with the questions that usually can be answered by reading the auction, then wait for payment, then pack the item and then drive and wait in endless lines at the Post Office to get them to ungrateful buyers who want to know why it wasn't there yesterday!

Most sellers are just normal folk trying to make a little extra money not big companies with staff and big inventories. Just take a minute to consider what your seller has to deal with, better yet try selling yourself.

 

[catscradle]

...
What irks me is people who buy and have no idea how much work it is to list these things, even with a template it can take 30 minutes to an hour to create an auction. Then you deal with the questions that usually can be answered by reading the auction, then wait for payment, then pack the item and then drive and wait in endless lines at the Post Office to get them to ungrateful buyers who want to know why it wasn't there yesterday!

Most buyers are just normal folk trying to make a little extra money not big companies with staff and big inventories. Just take a minute to consider what your seller has to deal with, better yet try selling yourself.

Doesn't matter one iota what the seller has to go through, he/she choose to sell. If he/she doesn't like the hassle, they can have a yard sale. After all, "the customer is always right". My father had a wholesale meat business, restaurant owners knocking on our door night and day because they ran out of something; that's the price of business.

 

[curlyscues]

to ALL sellers?

Of course, forget about it. Neither the buyer nor the seller is under any obligation to leave feedback. It is a courtesy, nothing more.

EDIT:
I originally posted before reading all the posts. Now after reading all the posts... screw all you sellers. The buyer does you a favor buying from you, he owes you NOTHING other than payment in a timely manner. If he doesn't give feedback because he forgot, reserves it only for really bad or really good sellers, or is just too damn lazy, YOU HAVE NO COMPLAINT.
I may never leave a feedback again after reading these attitiudes.

was there something about my post that contributes to your attitude that appears to encompass me along with others that i may not agree with?
M.C.

 

[cuechick]

Doesn't matter one iota what the seller has to go through, he/she choose to sell. If he/she doesn't like the hassle, they can have a yard sale. After all, "the customer is always right". My father had a wholesale meat business, restaurant owners knocking on our door night and day because they ran out of something; that's the price of business.

Sorry Cats, but I think it does matter! My point is, that whether you buy or sell on eBay, there is a human factor here and a little compassion can go along way. It is why I will go back to the post office a 2nd time in the same day to make sure you get your package by Christmas or slip in some stickers and a thank you card, I even gift wrapped and sent an item to a guys Mom once...if you can't apprecitate that then why not just order your stuff from a catalog?

it's a two way street cradle baby!

 

[catscradle]

was there something about my post that contributes to your attitude that appears to encompass me along with others that i may not agree with?
M.C.

No not really, I kind of thought you were posting as a buyer who just happened to sell something now and again.

 

[catscradle]

Sorry Cats, but I think it does matter! My point is, that whether you buy or sell on eBay, there is a human factor here and a little compassion can go along way. It is why I will go back to the post office a 2nd time in the same day to make sure you get your package by Christmas or slip in some stickers and a thank you card, I even gift wrapped and sent an item to a guys Mom once...if you can't apprecitate that then why not just order your stuff from a catalog?

it's a two way street cradle baby!

My point is nothing is owed to the buyer except payment as agreed upon. If selling via ebay is a big hassle that is really no concern of the buyer.
Why not order from a catalog indeed, I will if the item I'm looking for is there at the best price. I extend to sellers on ebay or to an anonymous email address at Amazon.com the same courtesy I extend to the local counter help at the local hardware store. That courtesy is considerable, but I have no obligation to extend it. Much less do I have an obligation or desire to be concerned about the trials and tribulations of the seller except where those trials and tribulations are a result of my behaviour.
It is nice of you to behave in such a hospital manner, admirable even. However, you still choose to be a seller and accept the hassle there entailed.
EBay was not intended to be and is not a social gathering. It is a marketplace and that is all. AZBilliards is a social gathering, it is a different situation. I draw a firm line between business and socializing.

 

[curlyscues]

No not really, I kind of thought you were posting as a buyer who just happened to sell something now and again.

actually, i have been selling old books and bibles to very happy customers to help supplement my meager income as a night shift pool room attendant for quite awhile now.
M.C.

 

[Fred]

Sellers who hold feedback for revenge no longer get my business. If they're to insecure about there product or business practice to leave feedback , I pass.
Justin Nuder

 

[Snapshot9]

Feedback

I give my opinion good or bad, but I have not had an unsatisfactory transaction on Ebay yet, although I buy very rarely from Ebay or other websites as well.

I grade it (A,B,C,D,F) and reflect that in my comments. If shipping took 2 weeks when it should have been here in 5-6 days maximum, then that affects my comments and grade. I would simply state that the shipping took 14 days before I received the product, or if the shipping charges were higher than normal ($20-30) when the postage on the shipping box said 9.96, then I would mention that (yes, I know about service charges being added into shipping charges sometimes).

If you stick to the facts of the transaction, then the seller will find it hard to argue with that.