Opinion on "What if a cue gets lost in transition"

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I just ordered a cue from Singapore two weeks ago... you guys want me to piss my pants from this thread??? :eek: :eek: :eek: :eek: :eek: :eek:
 
skins said:
us postal service -registered mail.

pros:
1 most secure method of shipping, 2 cheapest for insurance/value, 3 high value insurance available at very good rates

cons:
1 no guarantee of delivery date.
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Skins

Thank you sir!

And now that I am home, I took the time to look it up.
I did my answer on the insurance from this page as well:
http://www.usps.com/send/waystosendmail/extraservices/registeredmailservice.htm
  • Registered mail may be insured up to $25,000
  • Express mail may be insured up to $5,000
  • Priority mail may be insured up to $5,000
Myron
 
apparently legaly if the cue is siezed by customs it's the recieving ends fault i believe. i personally like to insure my cues that i sell for more than they're worth just incase the cue gets lost. that way the buyer gets his money and i don't eat the whole loss.
 
I think that since The Gina I got from Jor is what started this thread I have to comment and say that our deal went perfect except we never ironed out who was going to be responsible for the loss if it was seized by customs. When I did the chargeback with Amex it was their position that if you as the buyer did not recieve the goods that you paid for in hand then you are not obligated in anyway to pay for them.

On a seperate note I think if you wanted to take it far enough after the cue was seized for Ivory you as the consumer would win in court on this particular cue. Gina's are made in north Hollywood CA last I checked and have a serial number written in the joint. Since the cue was made here and the time frame could be established showing the ivory was legal where's the issue? Thoughts? Comments?
 
So what your saying is you left the seller out in the cold if you didn't receive the cue, you the buyer wouldn't taken a loss and got back your charge back,

So your also saying it's going to be the sellers problem because he tried to send a cue and if it got confiscated or loss that's his problem and you take back your money,


You used a credit card and a company to back you up,
So where does the seller stand on this?

Should he eat the whole loss because the buyer didn't receive the cue,

What happens if it was confiscated and he couldn't get it back? did he tell you in advance it had Ivory in it?

Even with a serial number in it maybe it wouldn't be legal either,

But if it is and he has to take time to reclaim it who's going to pay for his time,

So everyone thinks the seller is obligated for it recheaching it's destination wheather it's stolen or confiscated ?

I learned alot here! especially not to except credit cards from anyone anywhere , only certified bank checks and money orders , Thanks!

Steven


lenoxmjs said:
I think that since The Gina I got from Jor is what started this thread I have to comment and say that our deal went perfect except we never ironed out who was going to be responsible for the loss if it was seized by customs. When I did the chargeback with Amex it was their position that if you as the buyer did not recieve the goods that you paid for in hand then you are not obligated in anyway to pay for them.

On a seperate note I think if you wanted to take it far enough after the cue was seized for Ivory you as the consumer would win in court on this particular cue. Gina's are made in north Hollywood CA last I checked and have a serial number written in the joint. Since the cue was made here and the time frame could be established showing the ivory was legal where's the issue? Thoughts? Comments?
Click to expand...
 
Hi-Chris, I think you sell cruise line cruies's , her's just a "scenario" for your buisness, you book a cruise for 30 people at just lets say $30,000 and things go wrong , like the air condition doesn't work,the water is bad,the plumbing is backing up,ETC. and the cruise is over and the people want a refund and the cruise line says no because the trip was not enough for a refund or a free trip, so the 30 people you put on that ship come to you what are you going to do about it? , do you have insurance for such an incident, do you tell them to go to small claims court? where do these people stand whats your obligation to them if the cruise line doesn't give refunds , what about there time off of work, there vacation who's going to pay, there vacation time is pretty important don't you think!, or do you tell them it's an act of GOD and you can't do anything about it,

Steven


TATE said:
I'll make this a little clearer.

Q: Why do catalog companies and manufacturers refund consumers who do not receive their items? Why do you think credit card companies refund you when you don't receive goods?

A: Because they legally have to do so.

The seller is legally responsible for loss or damage to the shipped goods unless this right is specifically weaived by written agreement. While most of these things will never go to court, if you sold someone a cue, you shipped it, you had the receipt and shipping details, and it never showed up, if it went to court you would be ordered by the court to refund the defendant, and you would have a claim against the carrier if you bought insurance.

Consumers are well protected against losses. I don't know why this concept is hard for some people to understand.

Chris
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alpine9430 said:
Skins

Thank you sir!

And now that I am home, I took the time to look it up.
I did my answer on the insurance from this page as well:
http://www.usps.com/send/waystosendmail/extraservices/registeredmailservice.htm
  • Registered mail may be insured up to $25,000
  • Express mail may be insured up to $5,000
  • Priority mail may be insured up to $5,000
Myron
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my wife ships ULTRA high end jewlery and stones.
the company she works for will only ship REGISTERED mail.
why?
because it's the ONLY way the person getting the package will recieve it 100% of the time, even though it takes a few more days.
you can insure registered mail for over $15 million.
i know this as fact.
every time the package reaches another destination (a city in transit), the package gets locked up where they hold the money in that paticular P.O.
it is climate controlled.
it is signed for every time it changes hands.

overnighted boxes may be fast, but do get lost from time to time, and sometimes take multiple days to get there. oh, and you can only insure them for 5k max.

registered is MUCH cheaper to ship also.
WHY?
because it always gets there.
overnight express-$1 per $100 of insurance.
registered-$.90 per $1000 of insurance.

i did a TON of homework on these facts, asking my wife, and spending hours with a postmaster.


chris G
 
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justabrake said:
Hi-Chris, I think you sell cruise line cruies's , her's just a "scenario" for your buisness, you book a cruise for 30 people at just lets say $30,000 and things go wrong , like the air condition doesn't work,the water is bad,the plumbing is backing up,ETC. and the cruise is over and the people want a refund and the cruise line says no because the trip was not enough for a refund or a free trip, so the 30 people you put on that ship come to you what are you going to do about it? , do you have insurance for such an incident, do you tell them to go to small claims court? where do these people stand whats your obligation to them if the cruise line doesn't give refunds , what about there time off of work, there vacation who's going to pay, there vacation time is pretty important don't you think!, or do you tell them it's an act of GOD and you can't do anything about it,

Steven
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It's more like this: I put their passports with visas in the mail and get a proof of mailing from the post office. They don't get thier passports and visas in time and can't take the trip losing $10,000 to the cruise line.

I give them a copy of the proof of mailing. They sue me. The court finds me responsible because 1) it certainly is not the customer's fault. 2) they are the customer. When I mail something, I assume the risk because it is a risk of doing business 3) I selected the shipper and method. 4) my agreement with them was to obtain their visas and return their passports in time for the trip. I failed to do that.

The court issues a judgement against me now I must sue the shipper for damages.

This kind of thing happens all the time in many ways to many businesses. The failure of a 3rd party to perform doesn't alleviate my obligation to deliver the goods purchased.

Chris
 
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I agree

If you ship something you own it until it is recieved period! Any short comings are your responsability! That is why you need insurance. You give the buyer back their money every time. You wait 1-3 months for your claim to be resolved. It is after all your claim and your merchandise. If you can not afford to wait you should not ship anything because this can happen to anyone at any time.You still get paid you just have to wait for your shippers insurance to settle the claim.
Nick :)
 
You know what I "EARNED" from this thread, "A BIG BAD REP MARK AGAINST ME!" Thanks! c
a9dda7e6.gif
 
bogey54311 said:
my wife ships ULTRA high end jewlery and stones.
the company she works for will only ship REGISTERED mail.
why?
because it's the ONLY way the person getting the package will recieve it 100% of the time, even though it takes a few more days.
you can insure registered mail for over $15 million.
i know this as fact.
every time the package reaches another destination (a city in transit), the package gets locked up where they hold the money in that paticular P.O.
it is climate controlled.
it is signed for every time it changes hands.

overnighted boxes may be fast, but do get lost from time to time, and sometimes take multiple days to get there. oh, and you can only insure them for 5k max.

registered is MUCH cheaper to ship also.
WHY?
because it always gets there.
overnight express-$1 per $100 of insurance.
registered-$.90 per $1000 of insurance.

i did a TON of homework on these facts, asking my wife, and spending hours with a postmaster.


chris G
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yes everything you say is correct but that brings me back to the issue i stated. sure the items are put in climate controlled areas *after* each transit which leaves them exposed during them. items that should not be exposed to hot and humid and then cool and less humid repeatedly for many days possibly.... have a risk of damage. the number of days that a cue(s) are exposed to this possible up and down temperature change *might* effect the cue. it's a catch 22. with that said i wouldn't rule out shipping this way if i thought the conditions were right. here is a link to the USPS, scroll down to Registered Mail and a link to rates:
http://www.usps.com/rates/extra-services-rates.htm#H8
 
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