I agree completely with the above post ... If you can not establish consistency in the product line, what have you really created?
The last change was over a year ago.. That change was to the medium only.. I took the COR up from 60 to 63.... The soft and hard have been the same for over 2 years... There will be no more changes to any grades aside from aesthetics...... I will simply add to the line instead of modifying the existing tips going forward....
I can still make the original medium for anyone out there like Smoke who bought over a year ago and likes them..
I had not considered that possibility as 3% points didn't seem like it was going to be anything other than a small tweak and I doubted anyone would notice the difference unless they could hit them side by side..
My understanding is that Smoke heard there was a change so decided against continuing the use... I do not think he tried the new medium and disliked it or felt it wasn't the same tip. I think he simply didn't like the fact that there had been a change and he felt that what he had was going to be way different than what he would get if he reordered.....
I have tons of reorders from the last several years and have yet to have someone come back and ask me what I had done to the medium to change it as the only place I can see the difference is on the COR tester... I had swapped the mediums out on one of my playing shafts after the change and on the table I really didn't notice much in the way of perceived difference....
I was an original morri medium guy and stopped trying them about moori3 or 4 since they were not the same from version to version... I do not intend to make any changes that drastically change the performance which is why the COR tester was developed... I wanted a way to test the tips for consistency so that you could depend on getting the same tip each time you purchased.....
As far as delays on the break tips and chalk... It's a function of cost as much as getting things perfect... If I order labels and they aren't right I eat the cost and have to pass that on... If I roll out the "Solid" before it's ready I am stuck with inventory that is not going to move off the shelf...
As what we create are consumables I will have to fade people going to other products while they wait... Eventually their break tip wears out or pops off.. Their chalk wears down to nothing and it's time to order again... Their playing tip has to be replaced... Their rack template can only take so much abuse.... I'd like to think that our attempts to only bring quality products to market will earn us a shot when these things happen....
One of the things I like about AZ is feedback from the members... Market research is a hard thing to come by in this industry... I appreciate all of the comments and the book is closed on the Soft Medium and Hard... I'll work on the MS and MH and add them for the people who fall between our existing grades.....
Chris