People wonder why pool isn't making money and rooms are shutting down.

[alphadog]

your story reminds me of the time i had a problem a cellular provider. years ago i used to manage a sattelite office for a utility contractor. we provided all our foremen and other key presonnel with cell phones.

we had a problem with 8 or 9 of the phones and i had my secretary call their office and try to resolve the problem. she told me the clerk was rude and hung up on her. i told her to get them on the phone for me . when i got on the phone the lady was also rude and said she did not have time to listen to my problem at the moment and call back later.

i promptly had my secretary call another cell provider and set up an account with them.

the next 2 months my home office sent me bills from the previous cell provider and i would not authorize payment.

well after the 3rd month i get a visit from the store manager asking why i was not authorizing payments to his company. i explained the situation to him and he apologized for his clerks behavior. he said he would terminate her because he did not condone such actions. i told him it did not matter to me how he ran his office.

he asked what could he do to get my biz back and i said nothing because i was happy with the service we were currently getting.

well his tone changed and he said i had signed a contract and was obligated to pay the remaining balance under said contract whether i voided the contract or not.

i told him i did not void the contract but it was his company that voided it. he asked ...how so ? i said you failed to provide the service i signed for and so your company voided the contract as far as i am concerned so i am under no obligation to pay you one single penny and this meeting is over.

never heard another word from them lol.

Great story.Good for you.Point is talk to a mngr!

 

[flash5153]

Called a room to ask about the daily specials. The guy (not the owner but just the guy who answered the phone) say's I don't know you, and I don't like talking about the prices on the phone. And frankly, he had that phone (agressive) tone.

Too bad...

Deleted!!! sorry

 

[spanky79]

So he had you pegged for someone who was shopping around to all the halls to find the cheapest hall to play at that day.

Maybe he didn't figure you to be a potential regular customer and told you of his policy.

He doesn't discuss prices on the phone. If you want to know, walk thru the door and ask.

Who designated him to be your personal entertainment committee that day anyway.

Go look in the mirror. You're one of the main reasons why halls are closing weekly.

you are just an asshole arnt you.

The guy tried to spend money in the pool room and they guy tried to rob him, and its his fault?

People like that dont deserve to be in business.

If this is the way you think, you have major issues.