question about damage during shipping...

dhostie

dhostie

Registered
This hasn't happened to me but I'm always worried about it and wondered what some other's opinions were on the matter...

Let's say I buy a $1,000 cue from a member on here who in their add says "$1000 shipped and insured."

Futher assume they ship it USPS priority with the standard $50 of insurance instead of taking out insurance for the full $1000 the cue is worth.

Now if this cue gets greatly damaged during shipping who is liable??? Does USPS only give you $50 of the insurance you took out or am I misunderstanding how that works? Is the seller liable for giving you your money back because he listed shipped and insured in his ad but then failed to take out adaquet insurance amount?

Thanks for the input.
 
I guess I better start confirming before a deal is made then. The few cues I've bought and had shipped I found out upon receiving the cues that only the basic $50 insurance was added. I've just been fortunate enough to have gotten them undamaged.
 
dhostie said:
This hasn't happened to me but I'm always worried about it and wondered what some other's opinions were on the matter...

Let's say I buy a $1,000 cue from a member on here who in their add says "$1000 shipped and insured."

Futher assume they ship it USPS priority with the standard $50 of insurance instead of taking out insurance for the full $1000 the cue is worth.

Now if this cue gets greatly damaged during shipping who is liable??? Does USPS only give you $50 of the insurance you took out or am I misunderstanding how that works? Is the seller liable for giving you your money back because he listed shipped and insured in his ad but then failed to take out adaquet insurance amount?

Thanks for the input.
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I would only send a cue around the US of any real value next day delivery. It does not matter about the extra shipping cost the customer just has to pay it if he wants the cue.
 
Legally the buyer is entitled to receive the item they paid for in good shape. No matter who is at fault (as long as the buyer isn't) the seller/shipper is responsible for damage losses. Now it doesn't always work out that way in real life haggling between two parties, but if it came down to court, the buyer would win. Shippers should always insure for full value and make sure they meet proper packaging requirements. if you pay on paypal you should be able to dispute the charge.

Whenever you pay, it's very important to allow yourself protection by using paypal or a credit card company in case something like this happens.
 
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You make a contract

dhostie said:
This hasn't happened to me but I'm always worried about it and wondered what some other's opinions were on the matter...

Let's say I buy a $1,000 cue from a member on here who in their add says "$1000 shipped and insured."

Futher assume they ship it USPS priority with the standard $50 of insurance instead of taking out insurance for the full $1000 the cue is worth.

Now if this cue gets greatly damaged during shipping who is liable??? Does USPS only give you $50 of the insurance you took out or am I misunderstanding how that works? Is the seller liable for giving you your money back because he listed shipped and insured in his ad but then failed to take out adaquet insurance amount?

Thanks for the input.
Click to expand...

You can ask questions now and post them to the sellers for sale thread. because of the new rule change in the wanted for sale section.
This is a legal and binding contract.
Ask the seller is he or she going to insure it and for how much,
Ask the seller how he plans on packaging the cue.
Tell them point blank exactly what you want and if the seller is willing to meet your demands so you can proceed with the transactions.

You want the sellers full name phone and address , just because if there is a problem you can file in small claims court .

This doesn't mean the transaction will go smoothly , but it does mean you have information enough to give to what ever court or police If calling the police will do any good.
 
If the seller said it was going to be insured he owes you a refund. The post office owes him $50 or maybe $0 because it was probably not packed well enough. It should be packed well enough that damage is never an issue. Loss should be the only concern if you are buying from an experienced seller
 
the best way to ship now, to CYA, is for the shipper to take the item to UPS or FedX packaging stores. pay them to pack it & ship it - then the store is 100% responsible & cannot deny a claim & must refund ASAP. the seller can also OVER-insure, and UPS/FedX MUST pay insured amount....

and get everything in writing. and pay via PayPal or Credit Card, if you need to dispute.
 
PINKLADY said:
the best way to ship now, to CYA, is for the shipper to take the item to UPS or FedX packaging stores. pay them to pack it & ship it - then the store is 100% responsible & cannot deny a claim & must refund ASAP. the seller can also OVER-insure, and UPS/FedX MUST pay insured amount....

and get everything in writing. and pay via PayPal or Credit Card, if you need to dispute.
Click to expand...

Bing, bing!!!! ^5 @ Pink!!
 
dhostie said:
This hasn't happened to me but I'm always worried about it and wondered what some other's opinions were on the matter...

Let's say I buy a $1,000 cue from a member on here who in their add says "$1000 shipped and insured."

Futher assume they ship it USPS priority with the standard $50 of insurance instead of taking out insurance for the full $1000 the cue is worth.

Now if this cue gets greatly damaged during shipping who is liable??? Does USPS only give you $50 of the insurance you took out or am I misunderstanding how that works? Is the seller liable for giving you your money back because he listed shipped and insured in his ad but then failed to take out adaquet insurance amount?

Thanks for the input.
Click to expand...

If you think you're going to get recompensed from USPS, you're craaaaazy. You may as well will the money owed to your grandkids because you ain't gonna see it. USPS loses sh**.

Fedex or UPS.
 
I always thought to get your money back from paying extra for having it insure was hard? Wouldn't the seller have to have actual prove say a receipt saying he actually paid say $1000+ for the cue for them to even get money back? Without having actual proof of the value does the shipper lose out on the insurance amount?
 
fluna760 said:
I always thought to get your money back from paying extra for having it insure was hard? Wouldn't the seller have to have actual prove say a receipt saying he actually paid say $1000+ for the cue for them to even get money back? Without having actual proof of the value does the shipper lose out on the insurance amount?
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photoshop is a beautiful thing.... ;)
seriously though, if i sell any furniture or lighting from my showroom floor & have to ship it - i do as above. and i insure it for 3X wholesale; which is retail replacement cost for the consignee. i have no problems with claims on value. and i now have all of my accounts shipping the same way to their customers.

i read that insurance rates recently went up, so check this. but an extra $3 is worth the risk of an extra $300.
 
I think if everyone took an extra $15 to pack a cue in PVC tube and pay for insurance, that these shipping catastrophes might be avoided. I have had one item damaged in shipping in about 100, and I was over insured. The piece of mind one gets from a proper packaging is worth it's weight in gold.
 
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